Newton Place Surgery
Newton Road, Faversham, Kent, ME13 8FHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent experience
Rated 4 stars out of 5
by Catherine - Posted on 18 August 2022
This afternoon I saw the “duty” nurse-practitioner - what a superstar! They were kind, incredibly thorough, answered all my questions clearly & patiently. Some tests were even done on the spot. Overall, felt like “Rolls Royce” level of care. Big thanks.
Visited August 2022
Review titled Newton Place Surgery
Replied on 11 December 2023
Dear Catherine, Thank you for your kind words about our nurse practitioner, we are very lucky to have them working with us. We have shared your feedback with the wider team. Thank you again for taking the time to provide feedback. Kind regards Kelly Temple Business Manager
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Review titled £30 to determine my career
Rated 2 stars out of 5
by Anonymous - Posted on 04 August 2022
As a trainee teacher, we must get out GP's to sign off on our health and ability to teach. No-one in my class has been charged for this, until me. Being charged £30 for a stamp and signature is absolutely ridiculous. Trainee teachers don't get paid, and we have no time to get a part time job, so £30 is extortionate. Especially after being faced with the gate-keepers that are reception.
Visited August 2022
Review titled Newton Place Surgery
Replied on 12 January 2023
We are grateful that you have taken the time to provide feedback about our practice. We are sorry that you were not happy about being charged for completion of a medical report. The reason you were charged is because this type of work does not fall within the GMS contract and therefore, it as a private service. In order for the GP to provide their signature on a report, they would need to review your medical record in full to be satisfied they understand what they are signing and that they have answered any questions/ declarations accurately. More information about this can be found on our practice website under Non NHS Services.
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Review titled Excellent practice and care
Rated 5 stars out of 5
by Anonymous - Posted on 14 July 2022
Every single time, I have needed to speak to a doctor, or a specialist, they have always put me in the care of the appropriate doctor for the need at the time, every single time, my worries and illnesses have been investigated but handled with great care no matter how big or small, the receptionist staff, I've spoken to many since being at the practice have been nothing more than amazing in helping me get seen or a phone call and always have such a polite manor, I've never had any faults with this practice and is by far one of the only places I have felt listen and do their jobs without fobbing you off with antibiotics. I can not praise them enough
Visited July 2022
Review titled Newton Place Surgery
Replied on 15 July 2022
Dear patient, Thank you for taking your time to leave us such lovely feedback. I will be sure to share this with the team at Newton Place Surgery. Kind regards Kelly Temple Dip.PCHM Business Manager