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Northenden Group Practice

489 Palatine Road, Northenden, Manchester, Greater Manchester, M22 4DH

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Northenden Group Practice.


Reviews

Displaying 11 to 20 of 474

  1. Review titled Chaotic booking system

    Rated 3 stars out of 5

    by Mal T - Posted on 20 November 2024

    the practice website has a link for booking appointments. I needed to book an appointment so went on the site at 8:15am to get an automated response saying the system was already full for the day. I tried this on a few days, with the same result. So I called in at the surgery and explained I needed an annual checkup for something with the practice nurse - they arranged it without issue but said the online system is only for patients who want to see a gp the same day. So if you're feeling ill, do make sure to wake up at 6am, so that you can get to book a GP appointment 😏

    Visited November 2024

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    Northenden Group Practice has not yet replied.


  2. Review titled Excellent practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 07 November 2024

    Went to see the Nurse who was extremely efficient Checked everything she was so patient so kind so thoughtful Feel way more comfortable going back

    Visited November 2024

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    Northenden Group Practice has not yet replied.


  3. Review titled Lovely staff, lovely practice

    Rated 4 stars out of 5

    by Anonymous - Posted on 10 November 2024

    Helpful, polite reception staff listened to my issue and gave me prompt paperwork that I was able to fill in immediately and hand back. They informed me of the next steps then booked my blood tests, which also went smoothly when I attended, with polite staff who care. Thank you.

    Visited November 2024

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    Northenden Group Practice has not yet replied.


  4. Review titled Helpful and polite

    Rated 5 stars out of 5

    by Kevin Massey - Posted on 21 November 2024

    Was received with a friendly person on the phone who helped me with an appointment, doctor was helpful and gave me the time I needed

    Visited November 2024

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    Northenden Group Practice has not yet replied.


  5. Review titled Greatly improved practice

    Rated 4 stars out of 5

    by Jo A - Posted on 02 October 2024

    When I first joined this practice, I found in particular the reception staff to be unfriendly and unhelpful. I have seen a huge change in this over the last couple of years, which makes the whole experience of dealing with this practice much better. In relation to my recent nurse appointment, I was seen exactly on time, and received a very friendly service. For these reasons, I would now recommend this practice, whereas in previous years I certainly would not.

    Visited October 2024

    Report as unsuitable

    Northenden Group Practice has not yet replied.


  6. Review titled Wonderful practice

    Rated 5 stars out of 5

    by Joyce winder - Posted on 30 October 2024

    Dr did a great job, listened to my needs and acted on them. Which makes me very happy. And I hope will help me though this very stressful time.

    Visited October 2024

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    Northenden Group Practice has not yet replied.


  7. Review titled Very good service

    Rated 5 stars out of 5

    by Lia - Posted on 12 October 2024

    Easy to arrange appointment by filling the online form. The telephone service has also been very good with the option of having a call back. The Doctor who saw me was friendly and efficient.

    Visited October 2024

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    Northenden Group Practice has not yet replied.


  8. Review titled Awful

    Rated 1 star out of 5

    by Anonymous - Posted on 19 October 2024

    Refused my emergency blood test due to being 2 minutes late ( when in the past iv sat and waited 25 minutes to be seen) the blood woman walked past me and refused to do my bloods. Very unbothered and unprofessional attitude.

    Visited October 2024

    Report as unsuitable

    Northenden Group Practice has not yet replied.


  9. Review titled Outstanding

    Rated 5 stars out of 5

    by Anonymous - Posted on 15 October 2024

    I had an asthma review with the practice nurse. The appointment t was untrusted and thorough. She identified several things that would help to improve my asthma control. She was professional and had a really great manner

    Visited October 2024

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    Northenden Group Practice has not yet replied.


  10. Review titled Great service

    Rated 5 stars out of 5

    by David Oldham - Posted on 04 October 2024

    Arrived early and dealt with straight. A well informed, polite and helpful doctor who listened to all my questions. Very reassuring. Very helpful receptionist too

    Visited October 2024

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    Northenden Group Practice has not yet replied.