Northenden Group Practice
489 Palatine Road, Northenden, Manchester, Greater Manchester, M22 4DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely Staff
Rated 4 stars out of 5
by Anonymous - Posted on 25 October 2024
Went in on time . Just the booking system that I have problems with. My granddaughter has to go online when I need an appointment
Visited October 2024
Northenden Group Practice has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Chris Taylor - Posted on 14 October 2024
The recent experience delivered to me at this group practice was without fault. Very efficinent, professional and friendly.
Visited October 2024
Northenden Group Practice has not yet replied.
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Review titled Very quick sevice
Rated 5 stars out of 5
by Ernest Mark Scriven - Posted on 07 October 2024
Dropped in on the off chance of a flue jab and was in and out in under 10 minutes , very good service
Visited October 2024
Northenden Group Practice has not yet replied.
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Review titled One bad sailor can sink a ship!
Rated 2 stars out of 5
by Anonymous - Posted on 02 November 2024
A member of the reception team phoned me to tell me that the duty Dr had assessed my triage form and told me that they wanted me to go to A&E for the issue. In my opinion this most definitely wasn’t an A&E issue. When I tried to ask why I couldn’t be seen at NGP, the receptionist kept talking over me. I asked if I was allowed a 2nd opinion, only to be told by said receptionist that the 2nd Dr would only say the same. I told said receptionist that she was prejudicing my appointment by making such a statement. This infuriated the receptionist who then proceeded to talk over me once more and told me she was very busy with other things and said goodbye and hung up. I eventually got a call back from another member of the reception team later that evening to apologise after listening back to the telephone conversation. In the meantime, I had sourced a private consultation for my condition which I couldn’t get seen with at NGP and was told that there was no reason what’s so ever that NGP could not have dealt with this problem and it was most definitely not an A&E situation. It feels more and more than NGP is ran on skeleton staff. There are minimal GP’s in the surgery and they are obviously overstretched. The reception staff that I dealt with were obviously undertrained and overwhelmed. All this has a knock on impact to the heart of the surgery, which are the patients!! My previous experience at NGP was equally awful. I walked in to ask for a copy of recent blood test and was told by a member of reception that they hadn’t been checked over by a GP yet and therefore they weren’t available. I then asked the receptionist how did she know that when she hadn’t even asked me my name or date of birth prior to giving me that information? Do surgeries have a governing body who inspect them like ofsted do with schools? If not. Why not? These are actual lives they deal with and it appears they answer to no one.
Visited October 2024
Northenden Group Practice has not yet replied.
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Review titled Wonderful service
Rated 5 stars out of 5
by Joyce winder - Posted on 11 October 2024
I am extremely happy knowing when l get the touch with rtherden group practice they will help as much as possible about my heart that is very important to me as l like to keep myself healthy and they give me there best service
Visited October 2024
Northenden Group Practice has not yet replied.
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Review titled Informative discussion
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2024
I attended to review a recent blood test for my thyroid. No action was required but another test within the next 3-6 months. Other medication was discussed for my cholesterol levels and pain relief and a further appointment was made for a complete review of meds in a fortnight.
Visited October 2024
Northenden Group Practice has not yet replied.
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Review titled Really good practice
Rated 5 stars out of 5
by Graham Drage - Posted on 12 October 2024
No problem trying to make an appointment, with kind,considerate, and helpful staff. Also received the appointment with the doctor when it was possible.
Visited October 2024
Northenden Group Practice has not yet replied.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Joyce winder - Posted on 04 October 2024
They are looking after me really well. Trying to get me back to how I was. Going for tests & to see specialist
Visited October 2024
Northenden Group Practice has not yet replied.
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Review titled Annual Flu Jab
Rated 5 stars out of 5
by Anonymous - Posted on 18 October 2024
I was sent my annual invitation and the process from start to finish was efficient. I selected my appointment date and time. I turned up early and was seen on time. I was concerned about feeling as if I was coming down with a cold. The nurse took my temperature and reassured me I could still have the vaccine. It was then given to me. A straightforward process
Visited October 2024
Northenden Group Practice has not yet replied.
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Review titled good service
Rated 4 stars out of 5
by Allen - Posted on 12 October 2024
Was supposed to go for an appointment at the practice but had already discussed my diabetes control (good) with one of the GPS so was telephoned to say it wasn't necessary. Saved me a trip to the surgery and freed up the nurse for other patients.
Visited October 2024
Northenden Group Practice has not yet replied.