Omnes Healthcare Ltd
234 Porters Avenue, Dagenham, RM8 2EQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled great work
Rated 5 stars out of 5
by Rumana Begum - Posted on 17 May 2024
He was very pretty friendly and helped me with my problem so I would say he has really good service.
Visited May 2024
Review titled Omnes Healthcare Ltd
Replied on 05 June 2024
Thank you for your positive experience with our team member. This will encourage our team. Kind regards and thank you.
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Review titled Amazing experience
Rated 5 stars out of 5
by Thomas - Posted on 09 August 2024
Receiptionist with the glasses absolutely amazing great patient care she helped me with app took her time and was really patient as well
Visited May 2024
Omnes Healthcare Ltd has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Lina - Posted on 30 April 2024
Staff members are extremely knowledgeable and helpful. I really appreciate what everyone there is friendly. My appointment went smoothly without any problem and receptionist helped me to change my address.
Visited April 2024
Review titled Omnes Healthcare Ltd
Replied on 05 June 2024
Thank you for your time for positive comments. I really appreciate you had positive experience with our practice team. Much Appreciated.
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Review titled Great practice
Rated 5 stars out of 5
by Edwin - Posted on 18 April 2024
I spoke with Marie this morning for my repeat prescription and the service she gave to me was excellent 👌 👏 👍. Thank you so much Marie.
Visited April 2024
Review titled Omnes Healthcare Ltd
Replied on 05 June 2024
Thank you for your nice comment for our staff. I will pass this to our team member. That will motivate our team. Thank you
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Review titled Problem solved
Rated 3 stars out of 5
by Anonymous - Posted on 26 April 2024
After speaking to a receptionist who wasn’t interested in why I needed to book a Saturday appt via the phone, I was told to use the evergreen app and to do the next day. I tried to explain I was working 7-7 so was not possible. In the end I was angry and put the phone down. I emailed my complaint to the surgery and got a call today although I did say in it I was working but they caught me on a break. The practice manager who I spoke to was really nice and understanding and solved my problem in minutes if only the reception staff were like this.
Visited April 2024
Review titled Omnes Healthcare Ltd
Replied on 05 June 2024
Thank you for your time for positive comments. I really appreciate your understanding. We are trying our best how make quick and easy access for our patients so we have introduced Evergreen app to use or use AskmyGp link via website. That will avoid to wait on phone and we will receive your request in practice and our team will contact you asap. I am Glad our Practice solved the problem. Thank you
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Review titled Excellent service
Rated 5 stars out of 5
by Elizabeth Kangethe - Posted on 04 July 2024
The receptionist was very helpful and guided me on setting up the app which I've found to be really useful and easy to use therefore reducing the hussles of having to always call the GP practice.Thank you Porters Avenue.
Visited April 2024
Review titled Omnes Healthcare Ltd
Replied on 05 August 2024
Thank you for your positive comments on NHS Choices. Your feedback is greatly appreciated and will help motivate our team.
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Review titled Reception Staff
Rated 4 stars out of 5
by Anonymous - Posted on 05 March 2024
Once again thank you to a great receptionist sorting out prescriptions . Friendly and polite member of staff nothings to much . Always takes time to check in on my needs .
Visited March 2024
Review titled Omnes Healthcare Ltd
Replied on 05 June 2024
Thank you for your time for positive comments. Glad to hear that you had positive experience with our team. Thank you so much
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Review titled Great service customer
Rated 4 stars out of 5
by Liriane Bolfe - Posted on 12 March 2024
The person from answered the phone quickly (never happened before) and she got an appointment for me in the same week… something unprecedented!!! A service 5 ⭐️⭐️⭐️⭐️⭐️
Visited March 2024
Review titled Omnes Healthcare Ltd
Replied on 05 June 2024
Thank you for your time for positive comments. I really appreciate you had positive experience with our reception team. Our team will continue to provide best service to our patients. Thank you so much
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Review titled Rude response
Rated 3 stars out of 5
by Anonymous - Posted on 08 February 2024
I went for my annual health check appointment with nurse. She was so kind and welcoming. I got my blood check request form from reception and went to check if there is any possibility to get my blood today. I am working at NHS. I have to get a day off.. when I went phlebotomist raised her voice and told receptionist don't send any one. I am finished the day. I told receptionist that I came to check if there is any possibility to to do my blood test. It was 11.30. He said she finished the day today. She wants to go early.
Visited February 2024
Review titled Omnes Healthcare Ltd
Replied on 16 February 2024
I am sorry to hear this. We are GP practice. We are glad that you had nice experience with our nurse at GP practice. Thank you for your positive comment for our service at GP practice. Just a clarification, Phlebotomist Service is run by different provider which is not belong to us so we don't have any control whatsoever. I will appreciate if you raise your concern directly to Phlebotomist service in order to address appropriately. Once again Thank you for your nice comment for our nurse at GP practice.
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Review titled Brilliant staff
Rated 5 stars out of 5
by Anonymous - Posted on 14 February 2024
Went today, the ladies working at the reception were brilliant. Helped me set up with the online portal, made sure all my queries were answered. The nurse I saw made sure to ensure all my concerns were addressed.
Visited February 2024
Review titled Omnes Healthcare Ltd
Replied on 16 February 2024
Thank you so much for your positive comment. That's very nice to hear that you felt our team made your experience helpful and satisfied. Your feedback is valuable for us. Thank you so much for such a positive comment.