Orchard Court Surgery
Orchard Court, Orchard Road, Darlington, County Durham, DL3 6HZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very efficient
Rated 5 stars out of 5
by Stephen - Posted on 12 October 2024
Went for an 8am blood test. Conducted quickly and painlessly. Had my flu jab at the same time without prior booking. Out by 8.10 without feeling rushed.
Visited October 2024
Orchard Court Surgery has not yet replied.
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Review titled Very good Practice.
Rated 5 stars out of 5
by Volker Harold Clapton - Posted on 06 October 2024
Went for my Flu and Covid jabs last Friday and from checking in to leaving felt very well looked after.
Visited October 2024
Orchard Court Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Pam - Posted on 12 September 2024
I have had to visit doctors 3 times this week and each time receptionist has been prompt caring,listened well and helped doctors and paramedic all very helpful they listened to my concerns and worked hard to find solution
Visited September 2024
Review titled Orchard Court Surgery
Replied on 25 September 2024
Dear Pam Thanks so much for taking the time to leave feedback on the positive experience you had at the practice. We are committed to ensuring all patients receive efficient, high quality care. I will pass the feedback to all staff kind regards Karen Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Pam - Posted on 13 September 2024
I needed to be seen at doctors 3 times this week each time they were efficient caring and informative
Visited September 2024
Review titled Orchard Court Surgery
Replied on 25 September 2024
Thanks for your feedback Pam. It is very much appreciated I will pass your feedback to all staff kind regards Karen Practice Manager
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Review titled Excellent treatment
Rated 5 stars out of 5
by Jim Bell - Posted on 11 September 2024
The person I saw was very thorough and took her time to examine me and explained in detail a treatment plan . Felt very confident when left
Visited September 2024
Review titled Orchard Court Surgery
Replied on 25 September 2024
Dear Jim Thanks so much for taking the time to leave feedback on the positive experience you had at our practice. I will pass your comments to all the team kind regards Karen Practice Manager
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Review titled Lovely older nurse practitioner
Rated 5 stars out of 5
by Stuart Harrison - Posted on 26 September 2024
I went for blood tests taken by a person like myself of a certain age. Everything was fine with blood extraction, weight measured and blood pressure checked. Results the next day, high lighting a cholesterol issue, so am arranging another blood test for 3 months time on account of a difficult 3 months before and after my wife’s death causing me to have a diet change
Visited September 2024
Orchard Court Surgery has not yet replied.
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Review titled Friendly staff
Rated 4 stars out of 5
by Leanne Smith - Posted on 17 September 2024
I attended to have my diabetes check, staff were friendly and informative. A very pleasant experience.
Visited September 2024
Review titled Orchard Court Surgery
Replied on 25 September 2024
Thanks for your feedback Leanne. We are committed to ensuring that every patient receives high quality care and a good experience when they visit the practice. I will pass your feedback to all the team kind regards Karen Practice Manager
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Review titled Professional and friendly practice
Rated 5 stars out of 5
by Pauline Blewitt - Posted on 23 August 2024
Very kind and caring doctor who explained things so I understand. Professional at all times. Courteous, knowledgable, the appointment was on time. I didn’t feel rushed.
Visited August 2024
Review titled Orchard Court Surgery
Replied on 25 September 2024
Dear Pauline We are pleased to hear that you had a positive experience with our practice. Your feedback is invaluable to us. I will share this with the whole team kind regards Karen Practice Manager
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Review titled Conscientious Practice
Rated 5 stars out of 5
by Wood/Anderson - Posted on 06 September 2024
My mum and I would like to take this opportunity to thank everyone involved in her care. The continued support shown through her Cancer journey has made the road less lonely and navigated together! We thank you for your care and compassion and empathy which has made the challenges easier to face. Keep up the amazing work you do and the human approach face to face contact you give. Sadly this is not always the case in healthcare today due to the rising pressures and pushed resources. You are all truly caring and feel like extended family. Thank you, two small words for the tremendous work you do!!
Visited August 2024
Review titled Orchard Court Surgery
Replied on 25 September 2024
Dear Patients Thanks you so much for the lovely feedback which is invaluable. We are committed to ensuring that every patient receives compassionate, efficient, high quality care. I will certainly pass this on to the whole team and thanks again for sharing your thoughts with us. kind regards Karen Practice Manager
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Review titled On the ball
Rated 5 stars out of 5
by Phil - Posted on 08 August 2024
Blood test needed attention for myself and wife, We were phoned and given advice over the phone. Follow up blood tests were good, we feel well looked after and always have at this practice
Visited August 2024
Review titled Orchard Court Surgery
Replied on 25 September 2024
Thanks Phil for taking the time to leave feedback on the positive experience you had with our practice. It is very much appreciated and I will share with the whole team kind regards Karen Practice Manager