Orchard Court Surgery
Orchard Court, Orchard Road, Darlington, County Durham, DL3 6HZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant practice
Rated 5 stars out of 5
by Pam - Posted on 07 June 2024
Helped me and were very thorough and quick in tests done staff friendle,polite respectful,building clean pleasant atmosphere
Visited June 2024
Review titled Orchard Court Surgery
Replied on 25 June 2024
Thank you Pam for taking the time to leave feedback on the service you received. It is much appreciated and will pass your message to the whole team kind regards Karen (Practice Manager)
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Review titled Great staff
Rated 5 stars out of 5
by Sally Ann Gray - Posted on 12 June 2024
All staff from the receptionist, nurses and the doctors are welcoming and professional. I feel valued and listened to and the Dr I have been seeing has been extremely thorough with my condition. Explaining every step whilst being very reassuring too. Thank you all
Visited June 2024
Review titled Orchard Court Surgery
Replied on 25 June 2024
Dear Sally Thanks so much for taking the time to leave such positive feedback about our practice. We always strive to provide the best care possible and really appreciate when patients take the time to tell us about their good experience. I will pass your comments on to the team. kind regards Karen (Practice Manager)
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Review titled Best practice
Rated 5 stars out of 5
by Mrs D S Middleton - Posted on 26 June 2024
Was easy to book in, polite friendly staff, nurses. Appointment was on time. I was informed with my procedure, bloods taken etc.
Visited June 2024
Review titled Orchard Court Surgery
Replied on 26 June 2024
Dear Mrs Middleton Thanks so much for your positive feedback about the practice which i will pass to the whole team. It is very much appreciated. Kind regards Karen (Practice Manager)
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Review titled Brilliant practice
Rated 5 stars out of 5
by Malcolm Easby - Posted on 09 May 2024
Had my COPD review the nurse was very kind and understanding would definitely recommend this practice
Visited May 2024
Review titled Orchard Court Surgery
Replied on 22 May 2024
Thanks Malcolm for your positive feedback on the treatment and care you received from our nurse. It is always uplifting when we receive feedback like this and I will certainly pass this onto the nurse and the rest of the healthcare team. kind regards Karen Practice Manager
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Review titled First Class
Rated 5 stars out of 5
by David Grout - Posted on 17 May 2024
Professional and caring from reception to nurses and doctors. Doctor was exceptional - a credit to her profession.
Visited May 2024
Review titled Orchard Court Surgery
Replied on 22 May 2024
Dear David On behalf of Orchard Court Surgery. I would like to thank you for your kind and positive feedback. We strive to provide exceptional care and support to all our patients and it is always good to get feedback to be able to pass to the team. kind regards Karen Practice Manager
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Review titled Embarrassing
Rated 2 stars out of 5
by Christopher - Posted on 26 April 2024
Never go to Doctors due to my opinions Went Today numerous problems Mostly my dizzy spells and Ear... Another Doctor was Called In Both agreed my Ear was not Normal...possibly due to surgery 13 years ago... Admitted it was Wet?.... Sent home with no Antibiotics or Anything
Visited April 2024
Review titled Orchard Court Surgery
Replied on 29 April 2024
Dear Christopher Thank you for your feedback. Due to patient confidentiality, I will not respond on this public forum. If you have any concerns, may I suggest that you contact myself directly at the surgery rather than a review on a public forum many thanks Karen (Practice Manager)
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Review titled Professional Practice
Rated 5 stars out of 5
by Mrs Vivienne Kenyon - Posted on 11 March 2024
Professional team, special mention for 2 of the paramedics, very kind & considerate, listened to everything I said, no rushing, awkwardness. Put me at ease & went over & above. Wish I could see them for appointments going forward. Thank you to all the team, nice to see a past Nurse back in the practice. Thank you all again.
Visited March 2024
Review titled Orchard Court Surgery
Replied on 21 March 2024
Thanks Vivienne for your very kind review on our practice. It is always very uplifting for staff to receive feedback of this kind and I will certainly circulate your review to all staff. Providing exceptional care and treating all our patients in a professional manner is among our top priorities. The paramedics are permanent members of our team so they are available for future appointments. Kind regards Karen, Practice Manager
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Review titled Fantastic service
Rated 5 stars out of 5
by Dawn - Posted on 27 March 2024
The doctor gave me important information explained really well. Fantastic service from the practice.
Visited March 2024
Review titled Orchard Court Surgery
Replied on 01 April 2024
Thank you so much Dawn for taking the time to give positive feedback about the practice. I will circulate this amongst all the team as it is very rewarding for them to receive this kind of feedback kind regards Karen, Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Pam - Posted on 29 March 2024
Very caring and helpful I was given very good advice,I was listened to shown respect and given opportunity to go back if situation not helped.they made a quick appointment for me too
Visited March 2024
Review titled Orchard Court Surgery
Replied on 01 April 2024
Dear Pam I would like to thank you for taking the time to give us lovely feedback for the service you received. We strive to provide exceptional care to our patients and I will pass your comments to the team Thanks again Karen, Practice Manager
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Review titled Wonderful service
Rated 5 stars out of 5
by Marion Lees - Posted on 13 March 2024
I needed small procedure on my ears was a little nervous but the nurse put me at ease and was very gentle and efficient thank you Orchard Court
Visited March 2024
Review titled Orchard Court Surgery
Replied on 21 March 2024
Thanks Marion for your very kind review. I will pass your comments on to all the staff as it is always nice for them to receive postitive feedback. kind regards Karen, Practice Manager