Ossett Surgery
Ossett Health Village, Kingsway, Ossett, West Yorkshire, WF5 8DFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent customer service
Rated 5 stars out of 5
by Indu - Posted on 19 December 2022
Very professional and efficient service. Take to me nicely, very good service delivered to me. Thank you very much
Visited December 2022
Review titled Ossett Surgery
Replied on 21 December 2022
Dear Indu, Many thanks for taking the time to compliment Ossett Surgery on your experience of our service. It was a pleasure to share your comments with the practice team. Kind regards, Chloe Fell Practice Co-Ordinator
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Review titled Exceptional organisation and staff
Rated 5 stars out of 5
by Cate - Posted on 30 December 2022
I've had a couple of health challenges over the last year and have had exceptional care from the staff at this practice. Everyone has been approachable, caring and professional. I have felt listened to and treated as a individual. Everything feels very efficient. There is good communication with the hospital and pharmacy and they have been quick to arrange follow up appointments after hospital care. The reception staff and those on the phones are just brilliant, always a kind voice. Whatever they are doing here should be shared with other practices because as far as I am concerned this is what primary care should look like. Thank you for all your care and support.
Visited December 2022
Review titled Ossett Surgery
Replied on 09 January 2023
Dear Cate, Thank you for your kind feedback. It was a pleasure to share your comments with our team. Thank you, Chloe Fell Practice Co-Ordinator Ossett Surgery
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Review titled Kind and helpful
Rated 5 stars out of 5
by Louise Porter - Posted on 19 December 2022
I know doctors receptionists get a bad rep but the staff here at Ossett couldn’t be more helpful, I had a question regarding care of a family member and the lady went above and beyond to help reassure me and couldn’t have been kinder in a sad situation. They all deserve a pay rise!
Visited December 2022
Review titled Ossett Surgery
Replied on 21 December 2022
Dear Louise, Many thanks for taking the time to compliment Ossett Surgery on your experience of our service. It was a pleasure to share your comments with the practice team. Kind regards, Chloe Fell Practice Co-Ordinator