Park Practice
Broadwater Way, Eastbourne, East Sussex, BN22 9PQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful practice
Rated 1 star out of 5
by Anonymous - Posted on 24 September 2024
I tried phoning for an appointment and requested a call back as I work morning shifts. I waited 2 hours for the call back and when I tried to book an appointment and explain what was wrong the person on the other end of the phone had no time for me she cut me off as I was explaining and said she would transfer me to someone else. I was on hold for all of 30 seconds before I heard an automated message saying they can not deal with my issue and to call back. I have been trying to make an appointment for 3 months and it feels like they staff just do not care about anyone.
Visited September 2024
Review titled Park Practice
Replied on 24 September 2024
Please can you contact us to discuss this in more detail as we can't resolve issues via this system.
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Review titled Great Practice
Rated 5 stars out of 5
by Janet - Posted on 24 July 2024
Received a call in afternoon from the Dr following talking to reception in the morning, was given an appointment that afternoon as considered urgent, Dr wanted me to be seen urgently by Eye Consultant and received a telephone call on way home with appointment at Hospital that evening. Was seen by Consultant about 7.15pm who carried out a procedure and given specialist cream to use every day and advised the Eye clinic would contact me in a week's time. Brilliant, thank you NHS for the excellent treatment
Visited July 2024
Review titled Park Practice
Replied on 31 July 2024
Thank you for taking the time to leave a positive review of your experience. We will ensure that it is shared with our team.
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Review titled Brilliant from start to finish
Rated 5 stars out of 5
by Joanne Venter - Posted on 12 May 2024
The quick telephonic response was kind, compassionate and efficient. Getting an appointment was quick and straightforward. The sign in was easy. The wait was short and comfortable. The doctor was kind, sympathetic, with good eye contact and careful decisions. I felt ‘heard’, ‘seen’ and ‘understood’. The whole experience at my new doctor’s practice was professional, seamless, efficient and quite frankly, excellent. Well done and thank you ever so much for the wonderful service you provide. Exemplary.
Visited May 2024
Review titled Park Practice
Replied on 13 May 2024
Thank you for taking the time to leave us this review and we are so pleased that your experience at Park Practice has been a positive one. We will share your comment with our staff.
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Review titled Amazing service
Rated 5 stars out of 5
by Yvonne godwin - Posted on 24 May 2024
Got a non emergency app.with doctor ..the same day ,the reception staff were so professional and helpful …I can hardly believe how it made me feel …so safe somehow .The doctor was so approachable and kind .I had to have lots of various dealings with this practice last year and they are just wonderful ….,in fact I could go on and on but I just hope all the staff give themselves a massive pat on the back ..I hear dreadful stories from patients of other surgeries …some I take with a pinch of salt ..but feel grateful I am with park practice and lucky enough to have dealings with some of the most caring professionals ever ….well done and a genuine thankyou
Visited May 2024
Review titled Park Practice
Replied on 28 May 2024
Thank you very much for taking the time to give us such a positive review. It is really lovely for the staff to get some appreciation. Many thanks.
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Review titled amazing services
Rated 5 stars out of 5
by JESSICA - Posted on 21 December 2023
Amazing staff, amazing service, really impressed with this doctors surgery! Wishing you all a very Merry Christmas & a Happy New Year
Visited November 2023
Review titled Park Practice
Replied on 22 December 2023
Thank you for taking the time to leave this review - we will share this with our staff, who all work incredibly hard to provide the best patient experience. With all best wishes for the festive season.
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Review titled Effecient Arrangements for Flu-jab
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2023
I found that the recent "Flu-Jab Day" conducted at Park Practice was efficiently operated, with a large number of friendly staff on duty - bravo !
Visited October 2023
Review titled Park Practice
Replied on 17 October 2023
Thank you for taking the time to leave us this review. We aim to make our flu clinics a positive experience for everyone and we will share your comment with our staff.
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Review titled Smooth Flu vaccine run
Rated 5 stars out of 5
by Anonymous - Posted on 23 September 2023
Great service today, everyone polite, friendly and smiling. Quickest flu vaccine session I have been through. Well done, everyone
Visited September 2023
Review titled Park Practice
Replied on 25 September 2023
Thank you for taking the time to leave us this review. We aim to make our flu clinics a positive experience for everyone and we will share your comment with our staff.
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Review titled Flu jab clinic
Rated 5 stars out of 5
by Anonymous - Posted on 24 September 2023
Made appointment on line when request came from surgery. Was able to do on app and husband made his for same time. Great experience friendly helpful staff really well organised as usual.
Visited September 2023
Review titled Park Practice
Replied on 25 September 2023
Thank you for taking the time to leave us this review. We aim to make our flu clinics a positive experience for everyone, from booking to vaccinating, so we are pleased that this is the case. We will share your comment with our staff.
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Review titled Flu Jab
Rated 5 stars out of 5
by Richard Sefton - Posted on 24 September 2023
Attended the surgery Saturday morning 23rd of September for annual flu jab with my wife, we was a bit early for our appointment time, but was ushered in straight away and given the jab. There was plenty of staff there to guide you to the right room. It was so well managed that we were out .within a few minutes. they are this efficient with surgery visits as well.
Visited September 2023
Review titled Park Practice
Replied on 25 September 2023
Thank you for taking the time to leave us this review and we are pleased that your experiences at Park Practice have all been positive. We will share your comment with our staff.
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Review titled Great practice
Rated 5 stars out of 5
by Glennis Pritchard - Posted on 24 September 2023
Receptionists are always pleasant and efficient. My doctor is amazing. Kind, thoughtful and always prepared to listen. Nurses always efficient and kind. I have never had a bad experience. Very caring doctor for end of life for my husband. Always a calm atmosphere in front, regardless of what goes in behind the scenes! First class system for ‘flu jab’. too.
Visited September 2023
Review titled Park Practice
Replied on 25 September 2023
Thank you for taking the time to leave us this review and we are so pleased that your experiences at Park Practice have always been positive. We will share your comment with our staff.