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Parklands Surgery

4 Parklands Road, Chichester, West Sussex, PO19 3DT

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Parklands Surgery.


Reviews

Displaying 21 to 30 of 32

  1. Review titled Friendly reception staff, excellent doctors

    Rated 5 stars out of 5

    by Anonymous - Posted on 03 July 2023

    Telephoned for appointment, was given one same day, saw Dr very efficient, friendly and professional. Reception staff friendly efficient and professional, thank you.

    Visited July 2023

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  2. Review titled Much improved

    Rated 4 stars out of 5

    by Anonymous - Posted on 07 July 2023

    The surgery has clearly made a huge improvement to its patient services since the difficulties of the last few years. A change that has raised its game immeasurable. I am now confident with the level of care, the helpfulness of the reception staff and their politeness.

    Visited July 2023

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  3. Review titled Exceptional service

    Rated 5 stars out of 5

    by S Hanson - Posted on 02 August 2023

    From the backroom team to. Doctors, nurses and paramedic, I cannot fault the care I receive from Parklands, Over the past 12 years the surgery has definitely been there when needed. Thank you. Also loving the queuing ring back service when phoning in.

    Visited July 2023

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  4. Review titled Impressive response

    Rated 5 stars out of 5

    by Ann Mantell - Posted on 12 July 2023

    When asked about new process to be introduced in September to vaccinate against shingles the receptions found out immediately all aspects of the proposed procedures and returned my call in super quick time.

    Visited July 2023

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  5. Review titled Nice people

    Rated 4 stars out of 5

    by Anonymous - Posted on 18 July 2023

    Today I had a wonderful experience I managed to get 2 appointments one for nurse, and one for doctor, I had been refused an appointment a week ago, and was rather upset by the way I was spoken to, today all is well and I can see a doctor 😘 thank you parklands surgery but not the rude ones

    Visited July 2023

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  6. Review titled Responsive and creative

    Rated 5 stars out of 5

    by Mark - Posted on 10 July 2023

    I called late this morning as i had a reaction to an insect bite and the pharmacist said I might need anti biotics. I had an appointment just 2 hours later with a paramedic who was able to check the bite and prescribe the needed medication. I’m very pleased the practice is being creative in the variety of staff so that patients can be seen quickly

    Visited July 2023

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  7. Review titled Responsive, attentive and helpful practice

    Rated 5 stars out of 5

    by Gordon Churchill - Posted on 20 June 2023

    Surgery meticulously reviewed my medication. Has kept me informed of communication from other sections of the nhs - hospitals and services in repect of ongoing and recently emerging new health conditions and consonant investigations/treatment.

    Visited June 2023

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  8. Review titled Fantastic service

    Rated 5 stars out of 5

    by Molly M - Posted on 28 June 2023

    Contacting the surgery for an appointment was stress free and I received excellent treatment from a really professional, polite and courteous team. Would highly recommend.

    Visited June 2023

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  9. Review titled Excellent attention

    Rated 5 stars out of 5

    by Margaret ANNE Martin - Posted on 22 June 2023

    I experienced an increase in pain and inability to sleep while on the waiting list for knee surgery. I telephoned for advice explaining my situation to the receptionist, who was patient and helpful. The receptionist organised an appointment with an appropriate Doctor for the following week. The GP who saw me listened to me and explained a procedure which might help. I felt valued and respected.

    Visited June 2023

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  10. Review titled How to treat patients.

    Rated 2 stars out of 5

    by Bruce Dupee - Posted on 21 March 2023

    While on a week's holiday in Austria I fell ill with pneumonia. On Tuesday, I went to the local village gp surgery - no appointment was required. I quickly saw a medical practitioner who listened to chest, etc. Had an ultrasound scan. Had a blood test and protein analysis. Was prescribed with Antibiotics and inhalative therapy decongestants available from the surgery and returned the following day. On Wednesday I was seen very quickly, a further blood test indicated that the infection worsened. Immediately I had an xray in the surgery and was given additional antibiotic. On the Friday I was seen again and was given a letter and xray cd.for my gp With great difficulty I tried to fill out a Parklands Econsult form to my gp. At the second attempt included the letter. I received a message to contact reception to make an appointment on the Monday. My wife went to the surgery to make the appointment and was surprised to be told that they could only be done by 'phone. Although sometimes it can take hours to get an answer I managed to get appointment. The surgery had no 'letter' on their system. Initially reception wanted a triage visit but I said that I really needed to see a Doctor and was told ok. When I arrived I was told that I could not see a Doctor but was seen my another member of staff (not mentioned in the staff list). I was told that the cd xray I had could not be reviewed because it may contain viruses and I would need to go to the local hospital for an xray for which I waiting for an appointment (Tuesday). I was prescribed with 7 days stronger antibiotics. I am aware of the nhs funding and staffing difficulties but the contrast is deeply worrying.

    Visited March 2023

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