Patford House Partnership
8 Patford Street, Calne, SN11 0EFContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Patford House Partnership.
Reviews
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Review titled Attentive and positive
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2025
Doctor listened and responded in positive way with my query. Nothing seemed to be too much trouble for the GP. Looked back over my records and this was reassuring for me.
Visited February 2025
Review titled Patford House Partnership
Replied on 10 March 2025
Dear Patient, Thank you for your kind words! We are pleased to hear the doctor took the time to listen and address your concerns. It is good to know that reviewing your records helped put your mind at ease. We appreciate your feedback! Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Andre - Posted on 21 February 2025
Called on time it was very professional Explaining everything clearly for each item and asking professionals questions about my genera health
Visited February 2025
Review titled Patford House Partnership
Replied on 21 February 2025
Dear Andre, Thank you for your feedback! We are pleased to hear your appointment was on time and professionally handled, with clear explanations and a thorough approach to your health. We appreciate your kind words! Kind Regards, Julie Taylor - Operations Manager
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Review titled Efficient practice
Rated 5 stars out of 5
by Christopher - Posted on 13 February 2025
Very easy to get an appointment with polite, considerate and helpful staff. Rang back when said and dealt with me in an efficient and effective way.
Visited February 2025
Review titled Patford House Partnership
Replied on 21 February 2025
Dear Christopher, Thank you for your kind words! We are pleased you found it easy to get an appointment and had a positive experience with our team. We appreciate your feedback! Kind Regards, Julie Taylor - Operations Manager
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Review titled Great asset
Rated 4 stars out of 5
by Anonymous - Posted on 26 February 2025
I rarely provide reviews on anything but felt compelled to write to say how great an asset one of the senior nurse is to the surgery (who apparently I can’t name here) First of all she was very thorough in an initial telephone appointment and then very efficient and flexible in scheduling an appointment that provided necessary vaccinations asap, whilst combining it with bloods, which were already scheduled for a different date. With regards to the appointment itself, she is always so engaging, thoughtful and approachable, so she even makes visits to the surgery - which are far from a favourite activity of mine - positive as a minimum …and almost enjoyable! Well, in between those two adjectives realistically! Thank you - and I hope you enjoy your forthcoming holiday!
Visited February 2025
Review titled Patford House Partnership
Replied on 10 March 2025
Dear Patient, Thank you for your thoughtful review! We are pleased to hear that the nurse provided such excellent care and made your experience as positive as possible. Your feedback means a lot to us, and we will be sure to pass along your kind words. Best Regards, Julie Taylor - Operations Manager
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 05 February 2025
Visited surgery today reception staff were friendly and helpful, appointment was on time and medical staff were friendly, and exampled the procedure to me.
Visited February 2025
Review titled Patford House Partnership
Replied on 06 February 2025
Dear Patient, Thank you for your feedback! We are pleased to hear that you had a positive experience with our reception and medical staff. Your kind words are much appreciated! Best Regards, Julie Taylor - Operations Manager
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Review titled Great Doctor
Rated 5 stars out of 5
by Stephen Hawkins - Posted on 26 February 2025
The Doctor was very thorough and took account of my feelings with regards to my symptoms. She explained what she would do with regards to my referral to a dermatologist and what I should expect with regards to timings. It was great to receive such good service.
Visited February 2025
Review titled Patford House Partnership
Replied on 10 March 2025
Dear Stephen, Thank you for your kind feedback! We are pleased to hear that the doctor took the time to understand your concerns and provide clear explanations. We appreciate you sharing your positive experience! Kind Regards, Julie Taylor - Operations Manager
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Review titled Good service
Rated 4 stars out of 5
by Nikoletta - Posted on 15 February 2025
My requests through Patches have been promptly answered and I got to speak to a GP who solved my issue.
Visited February 2025
Review titled Patford House Partnership
Replied on 21 February 2025
Dear Nikoletta, Thank you for your feedback! We are pleased to hear your requests were handled promptly and that the GP was able to resolve your issue. We appreciate your review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good talk with surgery
Rated 4 stars out of 5
by Anonymous - Posted on 28 February 2025
My talk with the surgery regarding my medication was satisfactory and helpful. I feel able to ask any further questions l might have.
Visited February 2025
Review titled Patford House Partnership
Replied on 10 March 2025
Dear Patient, Thank you for your feedback! We are pleased to hear that your conversation was helpful and that you feel comfortable reaching out with any further questions. We are always here to assist you! Kind Regards, Julie Taylor - Operations Manager
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Review titled Brilliant Service
Rated 5 stars out of 5
by Anonymous - Posted on 04 February 2025
My Doctor was very welcoming He listened to me and understood what I was saying Very explanitatitive regarding different medications.
Visited February 2025
Review titled Patford House Partnership
Replied on 06 February 2025
Dear Patient, Thank you for your lovely feedback! We are pleased to hear that you felt listened to and that the doctor took the time to explain everything clearly. Your kind words are much appreciated. Best Regards, Julie Taylor - Operations Manager
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Review titled Good practice
Rated 5 stars out of 5
by Alison Whitaker - Posted on 18 February 2025
The telephone prescription review was on time, well within the appointment window advised. Relevant questions and clear advice given. Overall very satisfactory.
Visited February 2025
Review titled Patford House Partnership
Replied on 21 February 2025
Dear Alison, Thank you for your recent feedback! We are pleased your telephone prescription review was timely and informative. We appreciate your kind words! Best Regards, Julie Taylor - Operations Manager