Patford House Partnership
8 Patford Street, Calne, SN11 0EFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Telephone consultation!
Rated 5 stars out of 5
by Anonymous - Posted on 02 March 2025
I had some blood tests & an annual prescription review due. The practice called me to arrange all the appointments which were all very convenient to me. They also booked a telephone consultation. This happened exactly as booked and the pharmacist was clear, helpful & sorted everything in the 10 minute call. It was brilliant! Thank you to everyone concerned!
Visited February 2025
Review titled Patford House Partnership
Replied on 10 March 2025
Dear Patient, Thank you for your wonderful feedback! We are pleased to hear that everything went smoothly and that our team could provide you with convenient and efficient service. Your kind words are greatly appreciated! Best Regards, Julie Taylor - Operations Manager
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Review titled Perfect consult
Rated 5 stars out of 5
by Karen Burton - Posted on 11 February 2025
Lovely HCA who took my blood test, easy to chat with. Pharmacist was very thorough and efficient. All meds sorted and ordered within the discussed time frame. Seamless service. Well done and thank you.
Visited February 2025
Review titled Patford House Partnership
Replied on 12 February 2025
Dear Karen, Thank you for your kind words! We are pleased to hear that you had a smooth experience with our HCA and pharmacist. Your feedback is greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 February 2025
New to this practise and the careni have had so far has been exceptional, on 3 occasions in the last 4 weeks I have had a same day appointment. The GP / Nurse has always taken time to discuss my condition and offered helpful advise. Would definitely recommend from my own personal experiences
Visited February 2025
Review titled Patford House Partnership
Replied on 12 February 2025
Dear Patient, Thank you for your lovely feedback! We are pleased to hear that you have had a positive experience since joining the practice. It is good to know our team has been able to support you with same-day appointments and helpful advice. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good response
Rated 5 stars out of 5
by William King - Posted on 07 February 2025
Contacted surgery as had bad cold/cough for over 2 weeks was given a telephone appointment same day and after explaining Symptoms to clinician was prescribed antibiotics to relieve symptoms. Pleased with service received.
Visited February 2025
Review titled Patford House Partnership
Replied on 10 February 2025
Dear William, Thank you for your feedback! We are pleased to hear you received prompt care and that the treatment helped. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Satisfactory outcome
Rated 5 stars out of 5
by Anonymous - Posted on 12 February 2025
Was seen punctually and given useful information. Additional medication for high blood pressure was arranged, also a further blood test and self- administered blood pressure testing for 7 days organised.
Visited February 2025
Review titled Patford House Partnership
Replied on 21 February 2025
Dear Patient, Thank you for your feedback! We are pleased your appointment was timely and that your care plan was well-organised. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Marvellous practice
Rated 5 stars out of 5
by Edna Crepaldi - Posted on 14 February 2025
I am so grateful for the care I received from Patford House the last time I needed medical services. As always, I was treated with respect, friendly, professionally, support and compassion. especialt's simply wonderful to be able to count on such a Thank you Patford House for being there for me, whenever I need medical attention .
Visited February 2025
Review titled Patford House Partnership
Replied on 21 February 2025
Dear Edna, Thank you for your positive feedback! We are pleased to hear that you felt respected, supported, and cared for by our team. Your kind words mean a lot to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled telephone consultation
Rated 4 stars out of 5
by Anonymous - Posted on 05 February 2025
very efficient, polite , informative conversation and new medication sent to the pharmacy asap - very happy with the outcome
Visited February 2025
Review titled Patford House Partnership
Replied on 06 February 2025
Dear Patient, Thank you for your feedback! We are pleased to hear you had a positive experience and that everything was handled efficiently. We appreciate your kind words! Best Regards, Julie Taylor - Operations Manager
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Review titled Practice good
Rated 4 stars out of 5
by Vivienne Morgan - Posted on 06 February 2025
Saw a doctor who was very thorough, it's long time since I have been happy with the treatment I received. Would recommend seeing him again
Visited February 2025
Review titled Patford House Partnership
Replied on 06 February 2025
Dear Vivienne, Thank you for your kind feedback! We are pleased to hear that you had a positive experience with the doctor. We appreciate your recommendation and review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Follow up
Rated 3 stars out of 5
by Anonymous - Posted on 12 February 2025
Went for follow up on blood pressure, Dr didn't know what I had gone for and it was a waste of time. He didn't know why I had changed my tablets and said to go bk in 4 weeks with some more BP readings and if still high would put me on another tablet?
Visited February 2025
Review titled Patford House Partnership
Replied on 21 February 2025
Dear Patient, Thank you for your feedback. We are sorry to hear that your follow-up appointment did not meet your expectations. If you would like to discuss your concerns further, please do contact us—we would be happy to help. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2025
Knowledgeable about my bloods results. Answered all my questions. Gave advice for the future. Pleasant manner and efficient
Visited February 2025
Review titled Patford House Partnership
Replied on 06 February 2025
Dear Patient, Thank you for your feedback! We are pleased you found the consultation informative and helpful. It is good to hear you felt well-supported and received useful advice. Kind Regards, Julie Taylor - Operations Manager