Peartree Practice - Bitterne Branch
4 Chessel Avenue, Bitterne, Southampton, Hampshire, SO19 4AAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely receptionist
Rated 5 stars out of 5
by Josie Sullivan - Posted on 11 July 2024
Everytime I speak to this lady. I’m unsure of name, but I rang chessel practice at 4:30pm on the 11/07/2024 she is so kind and helpful and understanding…. Never rude! I can imagine what a stressful job it can be on the phone to patients all day and for this lady to answer and be so happy and helpful is lovely. Always amazing service!
Visited July 2024
Peartree Practice - Bitterne Branch has not yet replied.
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Review titled Incredibly friendly and efficient.
Rated 5 stars out of 5
by Jessica Cole - Posted on 24 July 2024
The receptionist from the start to finish of my experience was incredibly friendly and helped squeeze me in very last minute which I really appreciated. Incredible telephone manner from herself. Once at the surgery (same day) I overheard other people complimenting the staff mentioning how quickly they were seen to and everyone seemed to have left happy. In my appointment my doctor was so efficient and explained everything to me to put myself at ease. I cannot emphasise enough how friendly and kind-hearted he was. At the end of my appointment while I was booking for my next one, the very same receptionist very kindly offered me some personal advice for my condition which was so lovely. I cannot recommend this practice enough!
Visited July 2024
Peartree Practice - Bitterne Branch has not yet replied.
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Review titled Always helpful
Rated 5 stars out of 5
by Anonymous - Posted on 29 July 2024
Receptionist was very helpful, polite and efficient. I am not keen on this review criteria.. First of all I had to change it to a specific event- not just my general opinion... then I needed to add more characters............
Visited July 2024
Peartree Practice - Bitterne Branch has not yet replied.
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Review titled Lovely staff
Rated 5 stars out of 5
by Will - Posted on 25 July 2024
Very friendly reception staff, made to feel at ease and set up my appointment without issue. Very used to being fobbed off or rushed off the phone at other practices but this couldn’t have been further from it.
Visited July 2024
Peartree Practice - Bitterne Branch has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Emma Newman - Posted on 03 June 2024
Called to inquire about a sick note. Currently having chemotherapy for breast cancer spoke to receptionist who was extremely helpful and caring arranged an appointment for GP to call next day. Polite professional friendly receptionist. This is not a surprise as I find them always to be helpful and understanding.
Visited June 2024
Review titled Peartree Practice - Bitterne Branch
Replied on 06 June 2024
Thank you for your review. We are really pleased that you are happy with our services. Peartree Practice
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Review titled Helpful
Rated 5 stars out of 5
by S Coleman - Posted on 07 May 2024
A very pleasant phone experience ,helpful and courteous,thank you. I needed information and renewal of prescriptions ,and was helped by a very friendly lady.
Visited May 2024
Review titled Peartree Practice - Bitterne Branch
Replied on 13 May 2024
Thank you for your positive review. We are pleased that you are happy with our services. Thank you Peartree Practice
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Review titled Great Practice
Rated 5 stars out of 5
by Steven - Posted on 24 July 2024
I have the help I needed got what I wanted out off the phone call and nice person that I was talking to on the phone
Visited May 2024
Peartree Practice - Bitterne Branch has not yet replied.
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Review titled Very professional, considerate and reassuring locum GP
Rated 4 stars out of 5
by Anonymous - Posted on 12 May 2024
Had an amazing GP appointment experience on Tuesday 7/5/24 @ 9am with one of the locum GPs who's name is not on the wall in the practice. Can't believe I'm not allowed to give his name here in this review. He was really taking care to diagnose me correctly and explained everything to me very patiently. I didn't felt rushed at the appointment. In fact I felt very listened to but also it was very reassuring when he tried to find out more by asking further questions, taking care not to miss any relevant information. He explained his initial findings to me in a caring and simple way - he really wanted me to understand everything and was very re-assuring re what would happen next. Basically he showed excellent care and communication throughout the appointment, and most importantly everything did happen the way he said it would. Thank you doctor
Visited May 2024
Review titled Peartree Practice - Bitterne Branch
Replied on 13 May 2024
Thank you for your positive review. We are pleased that you are happy with our services. You certainly can mention his name, however please email soccg.peartreepractice@nhs.net so we can pass on your thanks. Thank you Peartree Practice
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Review titled Great service
Rated 5 stars out of 5
by Debta - Posted on 23 April 2024
I have had a couple of bad weeks unwel came from hospital needed an urgent blood test only week away, the lovely lady phoned and got me a cancelation, so polite helpful and a please to call this myoractice
Visited April 2024
Review titled Peartree Practice - Bitterne Branch
Replied on 13 May 2024
Thank you for your positive review. We are pleased that you are happy with our services. Thank you Peartree Practice
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Review titled Great personal service
Rated 5 stars out of 5
by Lynda Bailey - Posted on 10 April 2024
I explained my situation to the receptionist re my visit to RSH and how they advised me to contact my GP to have a face to face appointment to get referral for X-ray on my foot She was very friendly and helpful. I now have one tomorrow thanks to her!!! She went the extra mile and fitted me in. Thank you
Visited April 2024
Review titled Peartree Practice - Bitterne Branch
Replied on 13 May 2024
Thank you for your positive review. We are pleased that you are happy with our services. Thank you Peartree Practice