Penshurst Gardens Surgery
39 Penshurst Gardens, Edgware, Middlesex, HA8 9TNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very good
Rated 5 stars out of 5
by Anonymous - Posted on 06 November 2024
It was an overall good experience for a smear test. The nurse who supported me on the 4th November 2024 was really nice
Visited November 2024
Penshurst Gardens Surgery has not yet replied.
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Review titled Check up review
Rated 5 stars out of 5
by Flint Chukwuma David - Posted on 15 November 2024
Excellent. Blood test, blood pressures taken, includes urine sample taken, and medication review. I was able to discuss my health conditions, review of my medication and clarify suitability.
Visited November 2024
Penshurst Gardens Surgery has not yet replied.
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Review titled Great experience
Rated 4 stars out of 5
by Anonymous - Posted on 06 November 2024
This is not a Same Day appointment. Appointment booked more than a week ago by phone to the reception. The doctor was friendly, knowledgeable and talks up to the point. I felt no tense pressure communicating with her. Good doctor.
Visited November 2024
Penshurst Gardens Surgery has not yet replied.
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Review titled Care and attention
Rated 4 stars out of 5
by Simon Thornhill - Posted on 07 November 2024
I visited the Penshurst Hardens surgery today to meet the pharmacist to get my flu jab and blood tests. He was very kind and caring and explained the whole process and diagnosed problems with our own blood pressure machine.
Visited November 2024
Penshurst Gardens Surgery has not yet replied.
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Review titled Amazing caring practice
Rated 5 stars out of 5
by S Cordell - Posted on 11 November 2024
Being a cancer patient and having had so much going on with my body, I have to say Penshurst Gardens Surgery are amazing. I saw the main GP, who made me feel my time and concerns were important. He listened with no judgement and went through everything with me to make sure I knew my options and how he could help. I actually felt like a person and not a number. I left feeling validated and heard and I can't thank him and the practice enough!
Visited November 2024
Review titled Penshurst Gardens Surgery
Replied on 08 December 2024
Dear S Cordell, We cannot thank you enough for this gem of a review about Dr Jones and our Amazing caring practice.This wonderful review is now the "showcase gem" in growing Treasure Chest of 5 star reviews on NHS Choices! It is a joy to hear from that you are extremely pleased with the Outstanding Personalised Care provided by Dr Jones and Penshurst Gardens Surgery and that you felt listened to, validated as a person and not treated as a number, and we made the Time to Care. This review will be used as a Benchmark and an Example of Amazing Personalised, Holistic Care in that you were provided the time and a safe space to share all your worries and concerns and given the opportunity to make sense of your past, present and future patient journey in a reassuring, hopeful, positive and holistic way. Your 5 Stars will go very far to Re-Energise, Turbo-Boost morale, and Inspire all our staff to Go Above and Beyond for our much loved Penshurst Family. With Compliments from The Chef (Chief) Dr Jones and warmest regards from everyone in our "Amazing Surgery" Award-Winning Team of Michelin star SHEFs© (Smiley, Helpful, Efficient, Friendly staff) who Really Care about our Penshurst Family, Strive to Make the Patient Experience P.E.R.F.E.C.T© (Professional, Efficient, Resilient, Friendly, Engaging, Caring, Timely & Thorough) and Go the Extra Mile with a Smile©! Please highly recommend more of your Friends and Family to join our amazing Penshurst Family !!😊👨🍳
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 November 2024
Very pleased with service today Flu jab went well and organized a blood test for me and a further doctors appointment
Visited November 2024
Penshurst Gardens Surgery has not yet replied.
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Review titled Recent experience
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2024
I called to try and arrange a doctor's appointment but unfortunately all appointments were already booked so the practice asked me if I would mind discussing my problem with the practice consultant and based on his assessment, we can move forward with a doctor's appointment . After a brief discussion with the pharmacist he asked me to attend the surgery within the hour. By the time I arrived, he had already examined my history and was more than well-prepared for my appointment. The pharmacist went into great detail and arranged the necessary tests to determine what was causing the problems. His attention to detail and kindness were very reassuring
Visited November 2024
Penshurst Gardens Surgery has not yet replied.
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Review titled Good advicec
Rated 4 stars out of 5
by Anonymous - Posted on 05 November 2024
After going through online form, was advised to contact surgery for appointment, who told me to contact 111 for appointment. 111 triaged me and arranged phone call from practice. Didn’t realise that I wasn’t talking to a doctor. However, clinical pharmacist gave a very thorough 3 pronged treatment plan, covering all bases. All in all. Long winded to get to speak to someone but great service once I did.
Visited November 2024
Penshurst Gardens Surgery has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 November 2024
I visited the practice today and would like to express my thanks to the surgery for such a positive, helpful and supportive experience. I had time to discuss my health issues and felt heard and cared for. I highly recommend this practice. They went that extra mile!!!!!!!
Visited November 2024
Review titled Penshurst Gardens Surgery
Replied on 05 January 2025
Dear Patient, Loving this beauriful "Pearl" gemstone 5 star review that adds tremendous Value and brings Purity to our growing NHS Choices Treasure Chest of 5 atar reviews!! Thank you so much for rating your recent Penshurst experience as Excellent with the full 5 stars! It is a joy to hear from that you were fully satisfied with your visit to the practice and that our exceptional staff made Time to Listen and Care. Your amazing review should have been titled "Outstanding Practice" because it has all the elements and is endorsed by your High Recommendation of Penshurst Gardens Surgery as a practice that Goes the Extra Mile. Your 5 Stars will go very far to Turbo-Boost morale, Inspire and Motivate all our staff to Go Above and Beyond for our much loved and very appreciative Penshurst Family. With Compliments from The Chef (Chief) Dr Jones and everyone in our Exemplary and Thought-Leading Team of Michelin star SHEFs© (Smiley, Helpful, Efficient, Friendly staff) who Really Care about delivering the Penshurst Family Standard©), Strive to Make the Patient Experience P.E.R.F.E.C.T© (Professional, Efficient, Reassuring & Resilient, Friendly, Engaging, Caring, Timely & Thorough) and Go the Extra Mile with a Smile©! Please highly recommend Penshurst Gardens Surgery to all your Friends and Family and keep these wonderful 5 Star gemstone reviews coming!! As you continue to "Gift Them, we shall Name Them!!😊👨🍳
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Review titled Good Experience with GP
Rated 4 stars out of 5
by Anonymous - Posted on 06 November 2024
I was very happy with the attention I got from The GP. She listened carefully and her approach was both sympathetic and helpful and resolved my issues. I couldn’t have asked for better care.
Visited November 2024
Penshurst Gardens Surgery has not yet replied.