Penshurst Gardens Surgery
39 Penshurst Gardens, Edgware, Middlesex, HA8 9TNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by Steven Altman - Posted on 24 March 2025
The doctor was outstanding as usual. He had an indepth knowledge of my file and immediately advised what he believed my problem to be ( rhinitis). He arranged a blood test for me as he believes that one of the medications I am on may be causing the problem
Visited March 2025
Penshurst Gardens Surgery has not yet replied.
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Review titled Excellent.
Rated 5 stars out of 5
by Riki Gererdy - Posted on 11 February 2025
First class help and action by an expert. Many thanks. Very pleased with the helped offered. Highly recommended.
Visited February 2025
Penshurst Gardens Surgery has not yet replied.
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Review titled Generally very good
Rated 4 stars out of 5
by Marlene Newman - Posted on 24 February 2025
The practice nurse is always pleasant and very helpful. She puts me at ease while conducting my blood tests. She is very efficient and kind.
Visited February 2025
Penshurst Gardens Surgery has not yet replied.
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Review titled Very good doctor
Rated 4 stars out of 5
by Azra Khan - Posted on 23 January 2025
I saw a doctor twice recently. She was very good listener. She prescribed right medication for my pain and also requested MRI. She asked me to make further appointment.
Visited January 2025
Penshurst Gardens Surgery has not yet replied.
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Review titled Pleased with the Content and Quality of Review
Rated 5 stars out of 5
by Aaron Weichselbaum - Posted on 27 January 2025
I was very pleased with the content and quality of my consultation, which has enhanced my understanding of my condition and how to maximise the impact and effectiveness of my prescribed medication. Everything was explained clearly and concisely and next steps addressed as part of this review.
Visited January 2025
Penshurst Gardens Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 January 2025
All staff very kind and compassionate. Very attentive and efficiently sorts out our medicals promptly.
Visited January 2025
Penshurst Gardens Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 January 2025
Excellent experience….the Dr calmly listened to my concerns and resolved all the issues….really thankful to him.
Visited January 2025
Penshurst Gardens Surgery has not yet replied.
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Review titled Same day appt
Rated 3 stars out of 5
by Anonymous - Posted on 26 January 2025
On calling the surgery at 8am in the morning the call was picked up by an automated answering service which took forever going through lots of things ...I was finally given the option to speak to reception and as usual I was 10th in the queue. However I was very surprised that not only did the queue diminish extremely quickly but I was actually given an appointment at 1030 that morning....I was amazed as I thought it would be a fruitless task. When you are not feeling well the last thing you need is to get-up at 8am and make this call. I was further dreading the appointment as they always run so far behind and once again sitting in a waiting room whilst feeling ill is also a nightmare,but once again I was pleasantly surprised that I was seen only 20 mins late.....my only criticism of the workings of the surgery is that your name is displayed on a board when it is your turn to see the Dr....I feel that in a world where GDPR and information privacy is so high on everyones agenda, this is not ticking any boxes. Maybe a simple number system would be better. Overall, this time, I was impressed with the efficiency of the surgery.
Visited January 2025
Review titled Penshurst Gardens Surgery
Replied on 29 January 2025
Dear Patient, Thank you for taking time to write this mixed and balanced review. We are pleased that you were impressed at how Efficient our SHEFs are and hope to earn the full 5 stars at your next visit! It is good to receive real-time feedback about the duration of our telephone message and we took immediate steps within 24 hours in response feedback to shorten the message and hopefully further improve the patient experience of our Qcall back digital telephone system. With much appreciation and gratitude from everyone in our Number 1 Rated Team of Michelin star SHEFs© (Smiley, Helpful, Efficient, Friendly staff) who Really Care about our Penshurst Family, Strive to Make the Patient Experience P.E.R.F.E.C.T© (Professional, Efficient, Reassuring, Friendly, Engaging, Caring &Thorough) and Go the Extra Mile with a Smile©! 😊👨🍳
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Review titled Brilliant Practice
Rated 5 stars out of 5
by Geraldine - Posted on 10 January 2025
Went to practice with my husband today and the care we received was wonderful from a caring GP. Can’t fault them.
Visited January 2025
Penshurst Gardens Surgery has not yet replied.
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Review titled Good attention
Rated 5 stars out of 5
by Anonymous - Posted on 06 December 2024
Called at 8 am gutvan appointment by 8.20 for an acute non urgent problem for 9.30 was seen and prescription given as well as a seob taken.
Visited December 2024
Penshurst Gardens Surgery has not yet replied.