Peterloo Medical Centre
133 Manchester Old Road, Middleton, Manchester, Lancashire, M24 4DZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent treatment
Rated 5 stars out of 5
by Janet Howarth - Posted on 22 August 2024
I rang at 8.00 on Monday and with the new system I was called back in 10 minutes,I got an appointment at 9.30. The doctor was extremely thorough and soon arranged further treatment. I do not go to the doctors often but every time I have to the treatment is quick and effective.
Visited August 2024
Peterloo Medical Centre has not yet replied.
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Review titled Really good practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 June 2024
Had an appointment with the doctor today at peterloo surgery, the receptionist was very helpful and the doctor was great. I didn't feel rushed and we discussed all options for treatment. I've been registered with this practice for a few years now and always had a good experience, all the staff and doctors are friendly and helpful.
Visited June 2024
Peterloo Medical Centre has not yet replied.
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Review titled Excellent service
Rated 4 stars out of 5
by Anonymous - Posted on 04 July 2024
I want to express my thanks to the Practice nurse for going above and beyond to help me with a problem I couldn’t resolve myself. Also I want to mention the young man on reception who is always helpful and professional whenever I deal with him.
Visited June 2024
Peterloo Medical Centre has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Shona Davidson - Posted on 21 June 2024
I went to the doctor with a lump on my groin. I got examined and within 2 days I had received an abdominal scan. After the doctor reviewed my scan they phoned me and told me I had been booked into a ward at the hospital. I had a blocked hernia. I got operated on the next morning. Without the speedy response of the doctors. Things could have been a lot worse than they were . Luckily I got operated quickly. I cannot thank the surgery enough. This is just 1 experience I have had. The rest of my experiences have been amazing.
Visited June 2024
Peterloo Medical Centre has not yet replied.
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Review titled Always a good experience
Rated 5 stars out of 5
by MRS Tina CLAYTON - Posted on 21 June 2024
I Saw a lovely GP, he was very informative, helpful and listened to my issues. He came back with a polite and knowledgeable answers. Hopefully my issue will resolve quickly. Fantastic GP, friendly and easy to talk to. I felt like it was a really good experience. Thankyou
Visited June 2024
Peterloo Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Lynn Baker - Posted on 11 April 2024
Love the new phone system. Reception staff very helpful today. Dr very thorough, helpful and kind as usual.
Visited April 2024
Peterloo Medical Centre has not yet replied.
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Review titled very helpful
Rated 4 stars out of 5
by Anonymous - Posted on 28 January 2024
I would like to thank the receptionist and specially the doctor for getting back to me straight way the date was 25th Jan I don't ever go to the doctors he made me feel important thank you again doctor for everything
Visited January 2024
Review titled Peterloo Medical Centre
Replied on 06 February 2024
Thank you for your positive feedback, it is very much appreciated and will be shared with the practice team. We are so pleased to hear about your experience and hope to continue to provide this service going forward.
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Review titled Worst GP surgery in Manchester
Rated 1 star out of 5
by Anonymous - Posted on 02 February 2024
Tried to get an appointment for 3 days now calling over 300 times from 8am every time I get through after 20 minutes I am told there's no appointments left. What has happened to our GP services is they are taking on thousands of patients massively more than they can handle as they are ran as a business not a service by millionaire practice GP owners who get paid per treatment god help us in a years time we will be having fist fights in the car park to get an appointment. Private health care is needed the NHS is finished!!!!!!
Visited January 2024
Review titled Peterloo Medical Centre
Replied on 06 February 2024
Dear Anonymous Thank you for your feedback. I am sorry to hear you have had a negative experience. However I can hopefully address some of your concerns below. The practice is going live with our new Telephone system at the end of February which among other features will allow queuing patients to receive a call back when they are at the front of the queue which stops them having to keep telephoning the surgery. We also restructured our appointment system in November which increased our appointments significantly with a mix of Telephone, Face to Face and Digital appointments available and have received positive feedback from patients of these changes. There are other ways aside from telephoning the surgery to make an appointment including via the NHS App or Patient Online Portal, or for non-urgent issues via PATCHS which can be accessed through our practice website. I would like to correct an inaccuracy in your feedback, as GP Surgeries are not paid per treatment. GP Practices are paid an average of £105 per patient per year total, regardless of how many visits or treatments you have from the surgery. The correct information around this can easily be found online from NHS Digital. GP Practices are not allowed to "close their books" to new patient registrations. NHS England dictates this rule, and as a practice we can only apply to stop taking on new patients under extreme circumstances. If you are unhappy with us taking on new patients, I would suggest you raise this complaint with NHS England. I hope this helps to answer your concerns, and as with all patients you have the freedom to register with any GP practice you wish to if you feel we are not delivering to your expectations, or indeed alternatively seek private healthcare should you wish to.
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Review titled Good practice
Rated 4 stars out of 5
by - Posted on 12 December 2023
I recently had an ECG at the practice- impressive as I didn’t have to go to hospital. The Nurse who carried out the procedure was lovely, calming and so friendly. I got my results within 10 minutes. Thankfully all was well. I believe the new system of booking appointments is so much better than before which was often so frustrating as you couldn’t get an appointment at all despite phoning from 8am. Thank you for your new very much improved service
Visited November 2023
Review titled Peterloo Medical Centre
Replied on 06 February 2024
Thank you for your positive feedback, it is very much appreciated and will be shared with the practice team. We have changed our system of booking appointments, and there is more availability online via the NHS App and PATCHs. We are also going live with our new telephone system at the end of February, which we feel will have a huge impact on our patients trying to get through to the surgery.
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Review titled Good experience, as always!
Rated 5 stars out of 5
by Kelly Porter - Posted on 25 August 2023
I have had a few appointments this month for various issues. I have had appointments with three different GP's and all experiences have been fantastic. Each GP took my issues seriously and had two referrals as they felt things needed to be checked out. Always dealt with in a polite, professional and friendly manner. So pleased I moved to this practice.
Visited August 2023
Review titled Peterloo Medical Centre
Replied on 16 November 2023
Dear Kelly Thank you for your feedback. We are very pleased to hear that you received such a positive experience at the practice. Kind regards, The Peterloo Medical Centre Team