Plas Meddyg Surgery
40 Parkhill Road, Bexley, Kent, DA5 1HUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Confusion
Rated 2 stars out of 5
by Gerry - Posted on 09 September 2024
I've had two appointments changed without my knowlege. My appointment today was with the Farmacist, tomorrow with doctor as a follow up to my chest problem. I've been sent away today and told that tomorrow I'm to see the Farmacist. I need a follow up appointment with the Doctor
Visited September 2024
Review titled Plas Meddyg Surgery
Replied on 09 September 2024
Dear Mr Gough I have asked Reception to contact you to sort out this confusion. Kind regards, Mark Burgess, Practice Manager
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Review titled Health care
Rated 2 stars out of 5
by Gerald Gough - Posted on 09 September 2024
I have seen the doctor who sent me for an X-ray, the X-ray was clear but I still have an ongoing problem, my appointment with the doctor has been altered to see a Farmacist. I need a follow up doctors appointment. I am still suffering
Visited September 2024
Review titled Plas Meddyg Surgery
Replied on 09 September 2024
Dear Mr Gough Thank you for this. Please contact the surgery if you need to book a follow-up with a doctor rather than a Pharmacist. I think the appointment with a Pharmacist is for another reason. Kind regards, Mark Burgess, Practice Manager
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Review titled Receptionist
Rated 3 stars out of 5
by Dawn Branch - Posted on 30 July 2024
Repeat prescription ordered with a request for more medication as side increased. Waited 5 days to find out Repeat not authorised waited. Called surgery this morning spoke to receptionist whom I can’t reveal her name, but she’s the only rude one there, who from previews experience is very abrupt and rude. Had no intention to help me, after explaining I need medication urgently. , ask to speak to someone else! She should never be behind that desk. No empathy or understanding from her whatsoever. Avoid!!!
Visited July 2024
Plas Meddyg Surgery has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by TonyR - Posted on 07 June 2024
A life-threatening medical event was identified by surgery doctors and they combined with the 111 service (who phoned me at 5 am on a Saturday to tell me to go to hospital). Surgery followed up with text contact Sunday evening. Hospital treatment brought problem under control. Appointment arranged with Dr on Wednesday. Couldn't have had better care. I would (actually, do) trust this surgery with my life!
Visited June 2024
Plas Meddyg Surgery has not yet replied.
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Review titled Bad experience
Rated 4 stars out of 5
by Lynn - Posted on 10 May 2024
I put my meds in on Wednesday and they weren't ready Friday (3 working days) rang nothing they could do the doctor in the afternoon can't write prescriptions???I was told to ring chemist to ask them to give me my meds to tide me over the weekend, they was horrified and told me to ring 111 which I did which allowed me to get my meds. Its just a shame the reception staff don't know this procedure!!!
Visited May 2024
Plas Meddyg Surgery has not yet replied.
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Review titled Outstanding service
Rated 5 stars out of 5
by Heather Fletcher - Posted on 08 May 2024
I have had 2 recent consultations with the Advanced Nurse Practitioner at Plas Menai Surgery; on both occasions I have felt listened to and have had my needs addressed in a caring, compassionate and professional manner. I also saw the physiotherapist and was very impressed with the quality of care I received. Both practitioners are very knowledgeable and patient in their approach. The whole team at Plas Menai Surgery are excellent and offer a high standard of care. I have been a patient here for ten years and the care has been consistently good.
Visited May 2024
Plas Meddyg Surgery has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Roy Mcqueen - Posted on 11 April 2024
I was listened to and allowed time to explain my problems, and check my condition after my knee replacement and infection
Visited April 2024
Review titled Plas Meddyg Surgery
Replied on 02 May 2024
Dear Mr Mcqueen Thank you very much for leaving a positive review. We are pleased that you were happy with the service you received. Kind regards, Mark Burgess, Practice Manager
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Review titled Good practice
Rated 3 stars out of 5
by Roy Mcqueen - Posted on 12 April 2024
When you succeed in getting an appointment it is good service, our designated doctor made time for me and listened well
Visited April 2024
Review titled Plas Meddyg Surgery
Replied on 02 May 2024
Dear Mr Mcqueen Thank you for taking the time to post a review and that you were pleased with the service and the doctor once you were able to get an appointment. Kind regards, Mark Burgess, Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Anne - Posted on 13 April 2024
Was seen on time; reception staff professional were polite. Nurse is friendly, polite and professional. Surgery was very clean. And staff were very helpful, always trying to help.
Visited April 2024
Review titled Plas Meddyg Surgery
Replied on 02 May 2024
Dear Anne Thank you very much for your lovely review. It is much appreciated. Kind regards, Mark Burgess, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Denise Alcock - Posted on 16 March 2024
The practice nurse immediately put me at ease before my shingles vaccination and answered my questions with regards to a recent surgery clearly and with understanding of my concerns. Her friendly personality went along way to reassure me.
Visited March 2024
Review titled Plas Meddyg Surgery
Replied on 18 March 2024
Dear Denise Thank you very much for your positive review following your Nurse appointment. It is much appreciated that you have taken the time to post this. Kind regards Mark Burgess Practice Manager