Riverbank Medical Centre
Dodsley Lane, Easebourne, Midhurst, West Sussex, GU29 9AWContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Riverbank Medical Centre.
Reviews
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Review titled Awesome team.
Rated 5 stars out of 5
by Victoria - Posted on 09 January 2025
I had a blood test last tuesday and as usual it is almost imposible for my veins to allow this action. The team helped, the nurse and then the medical team helped, with lost of patience and being polite, undestanding and very kind; eager to help and very welcoming. Many thanks for your help.
Visited January 2025
Review titled Riverbank Medical Centre
Replied on 13 January 2025
Thank you for taking the time to feedback about your recent appointment at Riverbank. I am glad to hear that you found the team to be kind and patient.
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Review titled Coil replaced
Rated 5 stars out of 5
by Anonymous - Posted on 07 January 2025
Little bit nervous but GP and nurse were both superb. Fully explained what would be done. Excellent service all round.
Visited January 2025
Review titled Riverbank Medical Centre
Replied on 08 January 2025
Thank you for your comments about your recent appointment. I will pass these onto the clinicians involved. It is always reassuring to get positive feedback from our patients.
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Review titled Exceptional Service
Rated 5 stars out of 5
by Elisabeth Rornes - Posted on 13 January 2025
Dear Riverbank Medical, With thanks I was reminded by text that I needed to get my annual blood work done to ensure that I am on the correct medication. I called shortly after receiving the text and was offered a blood test the following morning at 09:00. I was told that my GP will call in the next couple of days if the results were alarming. That afternoon my NHS profile was updated with some of the results and the following morning the remainder of the results were available for my review. I am truly thankful for this most efficient service and not to mention receiving the results in such a timely manner which avoids any unnecessary concern or worry. I have always had exceptional service at Riverbank Medical Centre and I will not hesitate in recommending your professional, timely and helpful services. Yours sincerely, Elisabeth
Visited January 2025
Review titled Riverbank Medical Centre
Replied on 15 January 2025
Thank you so much for leaving a review about your recent contact with Riverbank. I am so glad to hear that all went so smoothly. The staff and Doctors work hard to provide the best service we can to our patients and it is always nice to hear that this has been appreciated.
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Review titled Great efficient surgery
Rated 5 stars out of 5
by Alison Baranowski - Posted on 09 January 2025
The nurse was friendly, kind, professional and made me feel at ease with the process of giving me to jab. Couldn’t fault it. Was seen straight away with no waiting. Overall a great experience
Visited January 2025
Review titled Riverbank Medical Centre
Replied on 13 January 2025
Thank you for leaving a review about your recent visit to Riverbank. I am glad to hear that all went well. I will feedback your comments to the staff involved, it is always a good boost for their morale.
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Review titled Quick to respond
Rated 5 stars out of 5
by Keith Harrison - Posted on 28 December 2024
Personal commitments required me to book a follow up test 6-weeks in advance. I dropped off a note of explanation in Reception. My GP promptly sent a SMS text link so that I could book the exact date and time. Fantastic.
Visited December 2024
Review titled Riverbank Medical Centre
Replied on 08 January 2025
Thank you for taking the time to leave a review about your recent contact with Riverbank. The increased use of self book appointments was meant to make things easier for our patients and I am glad to hear that you found it successful.
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Review titled Very friendly team
Rated 5 stars out of 5
by Michael david chandler - Posted on 14 December 2024
Said my concerns Examined by doctor Left with tablets Problem solved The service and advice I received from the doctor was first class He listened and asked questions and acted on my problem
Visited December 2024
Review titled Riverbank Medical Centre
Replied on 19 December 2024
Thank you for your kind review about your recent consultation with a GP at Riverbank. It is always nice to receive compliments from patients. I will pass your comments onto the GP concerned. Thank you .
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Review titled Swift and efficient service
Rated 5 stars out of 5
by Linda Piggott - Posted on 09 November 2024
Had a call back and booked in for an appointment the same day. Thorough check up then an ECG and Blood test all within an hour, even though they were short staffed and very busy. All results were communicated to me by the evening. A great service from all involved. Thank you.
Visited November 2024
Review titled Riverbank Medical Centre
Replied on 11 November 2024
Thank you for taking the time to leave a review about your recent contact with Riverbank. I am glad to hear that you were treated so promptly. All the staff work hard to provide the best service they can to all our patients and it is always nice to hear that the hard work has been appreciated. I will pass your comments onto all the staff.
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Review titled Excellent practice
Rated 5 stars out of 5
by Maureen Young - Posted on 04 December 2024
Always receive excellent care and support throughout the practice. Always able to get an appointment or telephone call the same day. I received priority treatment with a Kidney problem and had my operation within weeks.
Visited November 2024
Review titled Riverbank Medical Centre
Replied on 04 December 2024
Thank you so much for leaving a review about your recent contact with Riverbank. It is always nice for the staff to hear that their hard work is appreciated. Our appointment system is designed to ensure that patients have access to timely care and its great to hear that that was the case.
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Review titled Wonderful practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 November 2024
It is wonderful to receive a request for a timely, regular blood test: so appreciated and reassuring. Thank you. I also note that my bowel cancer test result has been sent to my GP earlier in the year. Again this is an exceptional service. A test kit is sent to me on an annual basis and I am always promptly advised of my results: fortunately 'satisfactory.' So efficient and reassuring. Thank you so much.
Visited November 2024
Review titled Riverbank Medical Centre
Replied on 19 November 2024
Thank you for taking the time to leave a review and I am so glad to hear that you have been reassured by your treatment both at Riverbank and with the National Bowel Screening Programme. It is always nice to hear that our hard work is appreciated by our patients.
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Review titled Very good practice
Rated 5 stars out of 5
by Christina Duval - Posted on 18 October 2024
I sent my Dr a concern, he phoned the same day and I had blood tests and ECG the following week and a follow up appointment with Dr the week after.
Visited October 2024
Review titled Riverbank Medical Centre
Replied on 23 October 2024
Thank you so much for your review of your recent contact with Riverbank. The triage system was implemented to ensure that our patients had quick access to a GP when they needed one. It is always nice to hear that we have achieved this and it is appreciated.