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Riverbank Medical Centre

Dodsley Lane, Easebourne, Midhurst, West Sussex, GU29 9AW

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Riverbank Medical Centre.


Reviews

Displaying 1 to 10 of 63

  1. Review titled Swift and efficient service

    Rated 5 stars out of 5

    by Linda Piggott - Posted on 09 November 2024

    Had a call back and booked in for an appointment the same day. Thorough check up then an ECG and Blood test all within an hour, even though they were short staffed and very busy. All results were communicated to me by the evening. A great service from all involved. Thank you.

    Visited November 2024

    Report as unsuitable

    Review titled Riverbank Medical Centre

    Replied on 11 November 2024

    Thank you for taking the time to leave a review about your recent contact with Riverbank. I am glad to hear that you were treated so promptly. All the staff work hard to provide the best service they can to all our patients and it is always nice to hear that the hard work has been appreciated. I will pass your comments onto all the staff.

    Report as unsuitable


  2. Review titled Wonderful practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 18 November 2024

    It is wonderful to receive a request for a timely, regular blood test: so appreciated and reassuring. Thank you. I also note that my bowel cancer test result has been sent to my GP earlier in the year. Again this is an exceptional service. A test kit is sent to me on an annual basis and I am always promptly advised of my results: fortunately 'satisfactory.' So efficient and reassuring. Thank you so much.

    Visited November 2024

    Report as unsuitable

    Review titled Riverbank Medical Centre

    Replied on 19 November 2024

    Thank you for taking the time to leave a review and I am so glad to hear that you have been reassured by your treatment both at Riverbank and with the National Bowel Screening Programme. It is always nice to hear that our hard work is appreciated by our patients.

    Report as unsuitable


  3. Review titled Very good practice

    Rated 5 stars out of 5

    by Christina Duval - Posted on 18 October 2024

    I sent my Dr a concern, he phoned the same day and I had blood tests and ECG the following week and a follow up appointment with Dr the week after.

    Visited October 2024

    Report as unsuitable

    Review titled Riverbank Medical Centre

    Replied on 23 October 2024

    Thank you so much for your review of your recent contact with Riverbank. The triage system was implemented to ensure that our patients had quick access to a GP when they needed one. It is always nice to hear that we have achieved this and it is appreciated.

    Report as unsuitable


  4. Review titled Always efficient and helpful.

    Rated 5 stars out of 5

    by Anonymous - Posted on 31 October 2024

    messages were responded to quickly and helpfully. Remote consultation took place quickly and advice given.

    Visited October 2024

    Report as unsuitable

    Review titled Riverbank Medical Centre

    Replied on 07 November 2024

    Thank you for taking the time to leave a review of your recent contact with Riverbank. I am glad to hear that the system worked as it should and your query was dealt with quickly and efficiently.

    Report as unsuitable


  5. Review titled Great care and service at Riverbank

    Rated 5 stars out of 5

    by David - Posted on 12 November 2024

    Had a number of appointments check and dress a wound on my neck, the care I had was excellent and she was efficient. Thank you for the amazing service I receive for the reception team, nurses and doctors Thank you

    Visited October 2024

    Report as unsuitable

    Review titled Riverbank Medical Centre

    Replied on 12 November 2024

    Thank you so much for leaving a review about the care that you received from the clinical team at Riverbank. I will pass your kind comments onto the staff which will be a welcome boost for them. It is always nice to hear that our hard work has been appreciated.

    Report as unsuitable


  6. Review titled Excellent practice

    Rated 5 stars out of 5

    by Teresa Robins - Posted on 17 September 2024

    Receptionist very polite and helpful, doctor returned my call the same day and has given me an appointment.

    Visited September 2024

    Report as unsuitable

    Review titled Riverbank Medical Centre

    Replied on 18 September 2024

    Thank you so much for leaving a review about your recent contact with Riverbank. It is much appreciated by all the staff to know that their hard work is recognised in this way.

    Report as unsuitable


  7. Review titled Amazing practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 17 September 2024

    Genuine care, staff have common sense, quick turnaround for getting tests and results back. Great bedside manner from all staff. Lady ( Xmas song, unable to use names) on reception, kind and reassuring. Dr excellent at following up.

    Visited September 2024

    Report as unsuitable

    Review titled Riverbank Medical Centre

    Replied on 18 September 2024

    Thank you so much for leaving a review about your recent contact with Riverbank. I will pass this on to the whole team who are always pleased to hear that they have been appreciated.

    Report as unsuitable


  8. Review titled Great practice

    Rated 5 stars out of 5

    by Paul lowman - Posted on 27 September 2024

    Made my time so easy and in and out in no time every one was so kind from reception to nurse,s thank you

    Visited September 2024

    Report as unsuitable

    Review titled Riverbank Medical Centre

    Replied on 23 October 2024

    Thank you so much for your review of your recent contact with Riverbank. It is a great boost for all the staff to hear that their hard work has been appreciated.

    Report as unsuitable


  9. Review titled Text book practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 17 September 2024

    I have nothing but praise for this efficient and friendly practice. Following my last request for a consultation I experienced a very speedy call back from my doctor who booked in blood tests and a follow up appointment immediately. Test results were added very promptly to my digital records and the follow up was helpful and reassuring. The whole experience was excellent. Thank you Riverbank!

    Visited September 2024

    Report as unsuitable

    Review titled Riverbank Medical Centre

    Replied on 18 September 2024

    Thank you so much for leaving a review about your recent contact with Riverbank. I am glad to hear that your contact was speedy and efficient. The whole team work hard to provide the best service that they can to our patients and it is always nice to hear that this has been appreciated.

    Report as unsuitable


  10. Review titled Excellent Practice

    Rated 5 stars out of 5

    by Nabil idris - Posted on 23 October 2024

    It was easy to make the appointment. Telephone response first day followed by face to face appointment the following day. The doctor was pleasant and caring and allowed good time during my consultation. Didn't feel rushed. The doctor explained his findings clearly and his treatment recommendations. All went well and I am very happy with my doctor at this surgery.

    Visited September 2024

    Report as unsuitable

    Review titled Riverbank Medical Centre

    Replied on 23 October 2024

    Thank you so much for your review of your recent contact with Riverbank. It is always nice to hear when the system works well for patients and very rewarding for all the staff involved who work hard to provide the best service they can for our patients.

    Report as unsuitable