Riverbank Medical Centre
Dodsley Lane, Easebourne, Midhurst, West Sussex, GU29 9AWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 06 August 2024
All queries answered quickly and efficiently. Friendly and helpful staff. Very prompt attention at the surgery.
Visited August 2024
Review titled Riverbank Medical Centre
Replied on 12 August 2024
Thank you for taking the time to leave a review about Riverbank. It is always nice to hear that the hard work put in by all the staff, to provide the best service we can, is appreciated.
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Review titled Seen quickly, very grateful.
Rated 5 stars out of 5
by Tania - Posted on 19 August 2024
Very grateful to my GP for her prompt referral. Also to Worthing Breast Clinic where I was seen under two weeks. Couldn't ask for better service.
Visited August 2024
Review titled Riverbank Medical Centre
Replied on 20 August 2024
Thank you for taking the time to leave a review. I am glad to hear that you were referred quickly by your GP and seen by the Breast Clinic within the two weeks that they aim for. It is always nice to hear when the system works well.
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Review titled Professional service
Rated 5 stars out of 5
by Colin - Posted on 09 July 2024
Reassuring telephone triage, appointment offered quickly, which was then carried out in a professional and caring way.
Visited July 2024
Review titled Riverbank Medical Centre
Replied on 22 July 2024
Thank you for taking the time to leave a review about your recent contact with Riverbank. It is always nice to hear that the system is working well and is appreciated by our patients.
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Review titled Caring practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2024
Despite being a busy Monday morning I only waited a few minutes to get through to the receptionist. I was called back by my doctor within a couple of hours. It was a doctor I had not seen before but I was treated kindly and professionally and not rushed. Very happy
Visited June 2024
Review titled Riverbank Medical Centre
Replied on 12 June 2024
Thank you for taking the time to leave a review about your recent contact at Riverbank. I am glad to hear that from your initial telephone call to the treatment you received from one of the GP's everything went smoothly. It is always nice to hear that the system we have in place to provide the best care we can for our patients is working and appreciated.
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Review titled Fab practice
Rated 5 stars out of 5
by Rebecca Morton - Posted on 28 May 2024
All the staff members are great and the service is very quick and responsive. I was seen they day I rang and the care I received was very good.
Visited May 2024
Review titled Riverbank Medical Centre
Replied on 28 May 2024
Thank you so much for your review of your recent contact with the practice. The triage system was designed to give our patients quick access to clinical care and it is always nice for the staff to hear that their efforts are appreciated.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2024
Today I attended for a blood pressure check and weight check as part of my weight loss journey. Supportive and friendly and very understanding.
Visited May 2024
Review titled Riverbank Medical Centre
Replied on 16 May 2024
Thank you so much for taking the time to leave a review. It is always a boost to all the team to receive positive comments about the service that we provide for our patients.
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Review titled Quick and easy
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2024
Following my yearly diabetes checks my test results we’re available online for me to view within hours! The whole process, from arranging the appointment and follow up, to seeing the lovely nurse and then viewing my results was very smooth and well organised.
Visited May 2024
Review titled Riverbank Medical Centre
Replied on 05 June 2024
Thank you for taking the time to leave a review about the diabetic care you have received. It is always nice to hear that the processes we put in place to make patient's care as streamlined as possible are working. I will pass your comments onto our diabetic team.
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Review titled Very efficient and friendly service
Rated 5 stars out of 5
by KevinP - Posted on 28 May 2024
I was in and out within 10 minutes- very friendly staff explaining everything in detail. The waiting room was empty - lovely reception staff and nurses.
Visited May 2024
Review titled Riverbank Medical Centre
Replied on 28 May 2024
Thank you for taking the time to leave a review about your recent visit to Riverbank. All the staff work hard to provide the best care they can to all our patients and its very rewarding for all of us to hear when this has been appreciated.
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Review titled An understanding caring pratice
Rated 5 stars out of 5
by Andy Elliott - Posted on 29 May 2024
A swift, understanding caring & polite practice. We are fortunate to have this practice compared to some areas. I have always been impressed with the way myself & my family have been dealt with at Riverbank. I received a telephone consultation within 45 minutes of my conversation with the receptionist. My test pack was ready that morning, my blood test was within 24hours & my results were sent to me before the following morning.
Visited May 2024
Review titled Riverbank Medical Centre
Replied on 29 May 2024
Thank you for taking the time to leave a review of your recent contact with the surgery. All the staff work hard to provide the best care they can to all our patients and it is very rewarding for everyone to hear when this has been appreciated.
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Review titled Excellent practice
Rated 5 stars out of 5
by Brind Waldron - Posted on 18 November 2024
My GP 1. recommended me to have a X-ray on my hands an assisted with a contact number: this was invaluable as the two relevant hospital depts are under huge pressures sometimes leading to a lack of communication. Happily, I secured an appointment. The Advanced Radiologist Practitioner identified severe thumb osteoarthritis. 2. After a detailed, professional consultation at Bognor Regis Hospital, I was invited to consider various options in the short and long terms. 2. My GP wrote to me and asked me to advise her if I wished to have a steroid injecton or consider surgery. Whilst I will end up having both, in the immediate future I will delay any procedure for as lo g as possible with the help of heat treatment etc i.e. my GP and the radiologist have given me considered options to address this complex challenge and I am most grateful.
Visited May 2024
Review titled Riverbank Medical Centre
Replied on 19 November 2024
Thank you so much for leaving a review about your recent treatment. It is reassuring to hear that all has gone smoothly and you have received a range of treatment options that will hopefully help the problem with your hands.