Riverbank Medical Centre
Dodsley Lane, Easebourne, Midhurst, West Sussex, GU29 9AWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great efficient surgery
Rated 5 stars out of 5
by Alison Baranowski - Posted on 09 January 2025
The nurse was friendly, kind, professional and made me feel at ease with the process of giving me to jab. Couldn’t fault it. Was seen straight away with no waiting. Overall a great experience
Visited January 2025
Review titled Riverbank Medical Centre
Replied on 13 January 2025
Thank you for leaving a review about your recent visit to Riverbank. I am glad to hear that all went well. I will feedback your comments to the staff involved, it is always a good boost for their morale.
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Review titled A great GP surgery in Midhurst.
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2025
Seen promptly for a couple of long standing issues with my skin. The GP was great, listened to my concerns and made a quick referral to a private clinic for a skin issue. We are very fortunate to have such a wonderful surgery in Midhurst.
Visited January 2025
Review titled Riverbank Medical Centre
Replied on 06 February 2025
Thank you for taking the time to leave a review of your recent contact with Riverbank and for your kind words. I am glad to hear that you were pleased with the GP consultation and you were referred quickly for further treatment.
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Review titled Quick to respond
Rated 5 stars out of 5
by Keith Harrison - Posted on 28 December 2024
Personal commitments required me to book a follow up test 6-weeks in advance. I dropped off a note of explanation in Reception. My GP promptly sent a SMS text link so that I could book the exact date and time. Fantastic.
Visited December 2024
Review titled Riverbank Medical Centre
Replied on 08 January 2025
Thank you for taking the time to leave a review about your recent contact with Riverbank. The increased use of self book appointments was meant to make things easier for our patients and I am glad to hear that you found it successful.
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Review titled Very friendly team
Rated 5 stars out of 5
by Michael david chandler - Posted on 14 December 2024
Said my concerns Examined by doctor Left with tablets Problem solved The service and advice I received from the doctor was first class He listened and asked questions and acted on my problem
Visited December 2024
Review titled Riverbank Medical Centre
Replied on 19 December 2024
Thank you for your kind review about your recent consultation with a GP at Riverbank. It is always nice to receive compliments from patients. I will pass your comments onto the GP concerned. Thank you .
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Review titled Swift and efficient service
Rated 5 stars out of 5
by Linda Piggott - Posted on 09 November 2024
Had a call back and booked in for an appointment the same day. Thorough check up then an ECG and Blood test all within an hour, even though they were short staffed and very busy. All results were communicated to me by the evening. A great service from all involved. Thank you.
Visited November 2024
Review titled Riverbank Medical Centre
Replied on 11 November 2024
Thank you for taking the time to leave a review about your recent contact with Riverbank. I am glad to hear that you were treated so promptly. All the staff work hard to provide the best service they can to all our patients and it is always nice to hear that the hard work has been appreciated. I will pass your comments onto all the staff.
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Review titled Excellent practice
Rated 5 stars out of 5
by Maureen Young - Posted on 04 December 2024
Always receive excellent care and support throughout the practice. Always able to get an appointment or telephone call the same day. I received priority treatment with a Kidney problem and had my operation within weeks.
Visited November 2024
Review titled Riverbank Medical Centre
Replied on 04 December 2024
Thank you so much for leaving a review about your recent contact with Riverbank. It is always nice for the staff to hear that their hard work is appreciated. Our appointment system is designed to ensure that patients have access to timely care and its great to hear that that was the case.
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Review titled Wonderful practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 November 2024
It is wonderful to receive a request for a timely, regular blood test: so appreciated and reassuring. Thank you. I also note that my bowel cancer test result has been sent to my GP earlier in the year. Again this is an exceptional service. A test kit is sent to me on an annual basis and I am always promptly advised of my results: fortunately 'satisfactory.' So efficient and reassuring. Thank you so much.
Visited November 2024
Review titled Riverbank Medical Centre
Replied on 19 November 2024
Thank you for taking the time to leave a review and I am so glad to hear that you have been reassured by your treatment both at Riverbank and with the National Bowel Screening Programme. It is always nice to hear that our hard work is appreciated by our patients.
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Review titled Very good practice
Rated 5 stars out of 5
by Christina Duval - Posted on 18 October 2024
I sent my Dr a concern, he phoned the same day and I had blood tests and ECG the following week and a follow up appointment with Dr the week after.
Visited October 2024
Review titled Riverbank Medical Centre
Replied on 23 October 2024
Thank you so much for your review of your recent contact with Riverbank. The triage system was implemented to ensure that our patients had quick access to a GP when they needed one. It is always nice to hear that we have achieved this and it is appreciated.
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Review titled Always efficient and helpful.
Rated 5 stars out of 5
by Anonymous - Posted on 31 October 2024
messages were responded to quickly and helpfully. Remote consultation took place quickly and advice given.
Visited October 2024
Review titled Riverbank Medical Centre
Replied on 07 November 2024
Thank you for taking the time to leave a review of your recent contact with Riverbank. I am glad to hear that the system worked as it should and your query was dealt with quickly and efficiently.
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Review titled Great care and service at Riverbank
Rated 5 stars out of 5
by David - Posted on 12 November 2024
Had a number of appointments check and dress a wound on my neck, the care I had was excellent and she was efficient. Thank you for the amazing service I receive for the reception team, nurses and doctors Thank you
Visited October 2024
Review titled Riverbank Medical Centre
Replied on 12 November 2024
Thank you so much for leaving a review about the care that you received from the clinical team at Riverbank. I will pass your kind comments onto the staff which will be a welcome boost for them. It is always nice to hear that our hard work has been appreciated.