Riverbank Medical Centre
Dodsley Lane, Easebourne, Midhurst, West Sussex, GU29 9AWContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Riverbank Medical Centre.
Reviews
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2023
No waiting, thorough check, clear explanation of condition, clear explanation of solutions. Feel well looked after
Visited July 2023
Review titled Riverbank Medical Centre
Replied on 26 July 2023
Thank you for leaving a review of your recent contact with us. I am glad to hear you feel well looked after by the surgery as this is what we work hard to achieve for all our patients.
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Review titled Fantastic help
Rated 5 stars out of 5
by E Wilson - Posted on 26 July 2023
We had a problem with a hospital referral where the chosen hospital's attitude was that we were "out of area". This was in spite of the fact that patients have the legal right to ask for an appointment to be moved to a different provider if the wait time would be longer than the maximum specified. Riverbank staff went above and beyond to sort this. I can't praise them enough.
Visited July 2023
Review titled Riverbank Medical Centre
Replied on 08 August 2023
Thank you for your kind comments about the admin staff's help with your recent referral. It is reassuring to know that this has been resolved.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 June 2023
Very efficient and well-run practice. Never a problem with getting to speak with the doctors and being assessed.
Visited June 2023
Review titled Riverbank Medical Centre
Replied on 26 June 2023
Thank you for taking the time to leave your positive review about Riverbank. It is very much appreciated.
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Review titled Good Experience
Rated 5 stars out of 5
by Andrew Hiscock - Posted on 06 June 2023
very friendly and efficient staff, both medical and non medical staff. Made to feel like I was important and treated with tact and kindness.
Visited June 2023
Review titled Riverbank Medical Centre
Replied on 08 June 2023
Thank you for taking the time to leave a review of Riverbank and for your supportive comments. It is always such a boost to the GP's and staff to have their hard work recognised in this way.
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Review titled Great Experience
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2023
My first visit as a new patient has been very good. Professional greeting and very helpful on the reception. Had an appointment with the nurse, again very professional and extremely helpful. Very happy with my great experience, thank -you.
Visited June 2023
Review titled Riverbank Medical Centre
Replied on 07 June 2023
Thank you for taking the time to leave this review. I am glad that you found your first contact with the staff professional and helpful. I will let the staff know as its always nice for them to know that their hard work has been appreciated.
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Review titled Lucky to have this facility available to us
Rated 5 stars out of 5
by Graham Thompson - Posted on 07 June 2023
Competent professional caring and comprehensive, all aspects of my health needs addressed. Listening to the tales of woe that appear regularly in the media it brings home the reality of how good our surgery is. Thank you all so much.
Visited June 2023
Review titled Riverbank Medical Centre
Replied on 13 June 2023
Thank you so much for your kind comments. All the doctors and staff work hard to provide the best care we can to our patients and it is so rewarding when this is recognised in this way. Thank you.
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Review titled Prompt and helpful
Rated 4 stars out of 5
by Anonymous - Posted on 21 June 2023
Saw my GP about an ailment. Surgery waiting area was clean and quiet. Was seen to within 5 minutes of appointment time. GP was thorough, although did seem a bit hurried, but we covered all areas I needed to discuss.
Visited June 2023
Review titled Riverbank Medical Centre
Replied on 26 June 2023
Thank you for leaving a review about your recent appointment at Riverbank. I am sorry to hear you felt the appointment was a little rushed but glad that everything was covered. If you would like me to pass this feedback to the GP you saw then please contact me via the main surgery number.
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Review titled First class practice
Rated 5 stars out of 5
by jacqueline sharon clue - Posted on 07 August 2023
The receptionists are always helpful and when I speak to or see the doctor I always get professional, expert advice and diagnosis if possible. I feel very lucky to have such an excellent gp practice
Visited April 2023
Review titled Riverbank Medical Centre
Replied on 08 August 2023
Thank you for your supportive review. We do try to provide the best level of care we can to all our patients and it is always nice to hear that this has been appreciated.
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Review titled Excellent experience
Rated 5 stars out of 5
by E Dougherty - Posted on 08 May 2024
My young son's named GP (Dr H) recently initiated a referral extremely promptly, enabling a prompt and thorough review in secondary care. Having moved to Midhurst last year I only have positive things to say about the whole Riverbank Team who have been consistently caring, kind and clinically effective.
Visited April 2023
Review titled Riverbank Medical Centre
Replied on 13 May 2024
Thank you for your kind words about the care your son received from Riverbank. We do strive to provide the best care we can to all our patients. I will pass on your thanks to the whole team.
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Review titled A great family practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2023
I've been served by them consistently well for the past 4 years. So happy to be on the receiving end of their care: excellent doctors, nurses, and reception staff. Very old school, truly caring! Thank you!
Visited February 2023
Review titled Riverbank Medical Centre
Replied on 14 February 2023
Thank you for taking the time to review the practice and for your kind remarks. All the staff do their best to provide the best service they can to our patients and it is so rewarding when this hard work is acknowledged. I will pass on your comments to everyone.