ROBY MEDICAL CENTRE
Nutgrove Villa, Westmorland Road, Huyton, Liverpool, L36 6GAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic receptionists
Rated 5 stars out of 5
by D.shannon - Posted on 04 July 2024
The receptionist at this practice are the best I have ever come across. They will literally move mountains to accommodate you. I needed an appointment for my son and myself and they did everything they could to sort. When ordering my repeat they will always ring you back and let you know. Best receptionist ever!
Visited July 2024
ROBY MEDICAL CENTRE has not yet replied.
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Review titled Brilliant Service
Rated 5 stars out of 5
by Anonymous - Posted on 15 July 2024
I had to contact the surgery for problems I encountered whilst using the online services through the App. I dealt with a lady on reception whose name began with an “M”. “M”was so understanding, knowledgeable and had time and patience to address and sort out the issues with me. A great ambassador for what is a terrific Surgery. Thank you, Keith
Visited July 2024
ROBY MEDICAL CENTRE has not yet replied.
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Review titled New patient
Rated 5 stars out of 5
by Anonymous - Posted on 21 June 2024
Have been reading reviews and meaning to change surgeries for a while. Finally did it as I needed to see someone. Reception staff were super helpful, registering me and my husband the same day and arranging an appointment for me for the following day. Same experience today, nurse couldn’t have been more helpful. First impressions are great
Visited June 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 July 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Roby Medical Centre. At Roby Medical Centre, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Caring practice that just keeps getting better!
Rated 5 stars out of 5
by Marjorie Reynolds - Posted on 18 April 2024
My husband recently has been quite ill with an infection and I cannot thank the surgery and doctor's who have cared for him and myself during a difficult time. The doctor's we have seen could not have been more helpful and proffessional, which really is all anyone can ask for. I have the greatest respect for this whole Practice as everyone is both friendly yet so on the ball in all they do! Thank you all for helping us through this time and for the caring and courteous way you have listened to our worries. I cannot believe how lucky we are when I listen to other people complaining about their surgerys, we are truely blessed. Thank you all from the top to the bottom for your help and support. You just keep getting better!
Visited April 2024
Review titled ROBY MEDICAL CENTRE
Replied on 17 May 2024
Dear Marjorie, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Roby Medical Centre. At Roby Medical Centre, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Amazing practice and service
Rated 5 stars out of 5
by Cheryl Langdon - Posted on 11 April 2024
Once again met my 4 year old need. Quick telephone response after 3 calls, got an emergency GP appt for today at a time that was around working hours. So glad I moved to this practice. They have been nothing but excellent.
Visited April 2024
Review titled ROBY MEDICAL CENTRE
Replied on 17 May 2024
Dear Cheryl, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Roby Medical Centre. At Roby Medical Centre, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Prompt Treatment
Rated 5 stars out of 5
by Joseph Flaherty - Posted on 15 April 2024
As s result of recent blood tests showing anemia and B12 deficiency I was very promptly referred for bowel investigation. Roby Medical are a lovely practice and everyone is very pleasant and professional
Visited April 2024
Review titled ROBY MEDICAL CENTRE
Replied on 17 May 2024
Dear Joseph, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Roby Medical Centre. At Roby Medical Centre, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Top notch practice
Rated 5 stars out of 5
by Marje - Posted on 25 April 2024
Was attending today as a carer for a member of the family with memory issues about a concern she had. The staff were so welcoming to both of us. When we went into the doctor he was so gentle at getting to the heart of her worries. Service was as ever top notch and I was able to get her home feeling that her worries had and would be followed on.
Visited April 2024
Review titled ROBY MEDICAL CENTRE
Replied on 17 May 2024
Dear Marje, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Roby Medical Centre. At Roby Medical Centre, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2024
I have called the surgery a couple of times to request medication for my mum following her operation . Every interaction I have had with the team has been positive and my queries have been dealt with efficiently. The phones are answered promptly and the reception staff have a lovely caring way and show compassion . The reception team should be really proud of the work they do as it’s a difficult job which is often overlooked . Well done ! I would definitely recommend to family and friends in fact my mum has done and my brother and her sister have recently registered
Visited March 2024
Review titled ROBY MEDICAL CENTRE
Replied on 08 March 2024
Dear Patient, Thank you for taking the time to provide feedback on your experience of the practice whilst caring for your mum. Kind regards, Erika Howell Managing Partner
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Review titled Excellent practice
Rated 5 stars out of 5
by Ann tynan - Posted on 25 March 2024
Have had excellent experience with this practice I have just seen my GP and she gave me a full examination which made me feel reassured she also arranged for my bloods to be take in surgery and prescription sent to by pharmacy.
Visited March 2024
Review titled ROBY MEDICAL CENTRE
Replied on 17 May 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Roby Medical Centre. At Roby Medical Centre, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner
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Review titled Good Practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 March 2024
I have a few on going health issues, I found the Doctor treating me listened to my concerns and quickly sorted out tests etc and I feel much better for it. The reception staff are also very helpful finding me appointments and are always polite.
Visited March 2024
Review titled ROBY MEDICAL CENTRE
Replied on 17 May 2024
Dear Patient, Thank you for taking the time to provide us with your feedback. We sincerely appreciate your kind words and are delighted to hear about your positive experience at Roby Medical Centre. At Roby Medical Centre, we strive to provide exceptional care and service to all our patients. Your feedback serves as a motivation for our dedicated team, who work tirelessly to ensure your well-being and satisfaction. We are committed to continuously improving our services and taking your feedback into consideration. Your input helps us understand our strengths and areas for growth, allowing us to deliver the best possible care to our patients. Once again, thank you for your valuable feedback. Kind regards, Erika Howell Managing Partner