ROBY MEDICAL CENTRE
Nutgrove Villa, Westmorland Road, Huyton, Liverpool, L36 6GAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fab practice the receptionist are so so helpful
Rated 5 stars out of 5
by Paula Blackmore - Posted on 23 October 2024
Every timer I ring no matter what receptionist answers they are all so helpful and nothing is to much trouble. I rang over my pescatarian and they helped me solve my problem thank you
Visited October 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 April 2025
Dear Paula, Thank you so much for taking the time to share your feedback. We’re truly pleased to hear about your positive experience at Roby Medical Centre. Your kind words mean a great deal to our whole team and serve as a great encouragement to us all. At Roby, we are committed to delivering high-quality, patient-centred care, and it’s always rewarding to hear when this is reflected in the experiences of those we support. Feedback like yours helps us to recognise what we’re doing well and continue to build on it. Thank you once again for your comments – they are genuinely appreciated. Kind regards, Erika Howell Managing Partner
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Review titled Brilliant Practice
Rated 5 stars out of 5
by Anne - Posted on 14 October 2024
I feel blessed to belong to a surgery that always provides appointments when needed, and is so thorough when you raise any concerns. The lady I spoke to via tel call today was so helpful and professional. I have recommended this surgery to several friends who are also very happy and glad they changed practices. Thank you.
Visited October 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 April 2025
Dear Patient, Thank you so much for taking the time to share your feedback. We’re truly pleased to hear about your positive experience at Roby Medical Centre. Your kind words mean a great deal to our whole team and serve as a great encouragement to us all. At Roby, we are committed to delivering high-quality, patient-centred care, and it’s always rewarding to hear when this is reflected in the experiences of those we support. Feedback like yours helps us to recognise what we’re doing well and continue to build on it. Thank you once again for your comments – they are genuinely appreciated. Kind regards, Erika Howell Managing Partner
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Review titled Really friendly Doctor
Rated 5 stars out of 5
by Ashleigh Kandel - Posted on 02 October 2024
The doctor was very friendly and gave lots of information. Felt really positive leaving the practice. The admin staff also very friendly and I didn't have to wait long to be seen
Visited October 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 April 2025
Dear Patient, Thank you so much for taking the time to share your feedback. We’re truly pleased to hear about your positive experience at Roby Medical Centre. Your kind words mean a great deal to our whole team and serve as a great encouragement to us all. At Roby, we are committed to delivering high-quality, patient-centred care, and it’s always rewarding to hear when this is reflected in the experiences of those we support. Feedback like yours helps us to recognise what we’re doing well and continue to build on it. Thank you once again for your comments – they are genuinely appreciated. Kind regards, Erika Howell Managing Partner
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Review titled Quick Service and Support
Rated 5 stars out of 5
by Chris Townley - Posted on 23 October 2024
Great response on my issue and Dr has referred me to specialist the day after my initial hospital appointment. Reception are always cheerful and polite. NHS at its best!
Visited October 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 April 2025
Dear Chris, Thank you so much for taking the time to share your feedback. We’re truly pleased to hear about your positive experience at Roby Medical Centre. Your kind words mean a great deal to our whole team and serve as a great encouragement to us all. At Roby, we are committed to delivering high-quality, patient-centred care, and it’s always rewarding to hear when this is reflected in the experiences of those we support. Feedback like yours helps us to recognise what we’re doing well and continue to build on it. Thank you once again for your comments – they are genuinely appreciated. Kind regards, Erika Howell Managing Partner
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Review titled Great practice and staff
Rated 5 stars out of 5
by Carol jones - Posted on 30 September 2024
East to make my appointment and very sensitive to my needs able to get my appointment on the phone today
Visited September 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 April 2025
Dear Carol, Thank you so much for taking the time to share your feedback. We’re truly pleased to hear about your positive experience at Roby Medical Centre. Your kind words mean a great deal to our whole team and serve as a great encouragement to us all. At Roby, we are committed to delivering high-quality, patient-centred care, and it’s always rewarding to hear when this is reflected in the experiences of those we support. Feedback like yours helps us to recognise what we’re doing well and continue to build on it. Thank you once again for your comments – they are genuinely appreciated. Kind regards, Erika Howell Managing Partner
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Review titled Everything the NHS should be
Rated 5 stars out of 5
by Paul Gurrell - Posted on 09 September 2024
From a polite and courteous person making my appointment by telephone to attending the appointment without any delays was very impressive. Not least the attention given by the GP.
Visited September 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 April 2025
Dear Paul, Thank you so much for taking the time to share your feedback. We’re truly pleased to hear about your positive experience at Roby Medical Centre. Your kind words mean a great deal to our whole team and serve as a great encouragement to us all. At Roby, we are committed to delivering high-quality, patient-centred care, and it’s always rewarding to hear when this is reflected in the experiences of those we support. Feedback like yours helps us to recognise what we’re doing well and continue to build on it. Thank you once again for your comments – they are genuinely appreciated. Kind regards, Erika Howell Managing Partner
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Review titled The way the NHS should be
Rated 5 stars out of 5
by The way the NHS should be - Posted on 23 September 2024
From a courteous member of staff arranging a quick appointment time to attending with a GP exactly at the appointment time was a textbook way to run a service.
Visited September 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 April 2025
Dear Patient, Thank you so much for taking the time to share your feedback. We’re truly pleased to hear about your positive experience at Roby Medical Centre. Your kind words mean a great deal to our whole team and serve as a great encouragement to us all. At Roby, we are committed to delivering high-quality, patient-centred care, and it’s always rewarding to hear when this is reflected in the experiences of those we support. Feedback like yours helps us to recognise what we’re doing well and continue to build on it. Thank you once again for your comments – they are genuinely appreciated. Kind regards, Erika Howell Managing Partner
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Review titled Professional Service
Rated 5 stars out of 5
by Mark Palmer - Posted on 19 September 2024
The GP was very friendly and personable, helping me feel more comfortable and reducing my anxiety. Everything was explained clearly and great advice given.
Visited September 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 April 2025
Dear Mark, Thank you so much for taking the time to share your feedback. We’re truly pleased to hear about your positive experience at Roby Medical Centre. Your kind words mean a great deal to our whole team and serve as a great encouragement to us all. At Roby, we are committed to delivering high-quality, patient-centred care, and it’s always rewarding to hear when this is reflected in the experiences of those we support. Feedback like yours helps us to recognise what we’re doing well and continue to build on it. Thank you once again for your comments – they are genuinely appreciated. Kind regards, Erika Howell Managing Partner
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Review titled Good practice
Rated 5 stars out of 5
by Sheila Pugh - Posted on 18 September 2024
Ladies on reception very helpful and friendly as always. I have never had a problem booking an appointment and my repeat prescription is dealt with promptly.
Visited September 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 April 2025
Dear Sheila, Thank you so much for taking the time to share your feedback. We’re truly pleased to hear about your positive experience at Roby Medical Centre. Your kind words mean a great deal to our whole team and serve as a great encouragement to us all. At Roby, we are committed to delivering high-quality, patient-centred care, and it’s always rewarding to hear when this is reflected in the experiences of those we support. Feedback like yours helps us to recognise what we’re doing well and continue to build on it. Thank you once again for your comments – they are genuinely appreciated. Kind regards, Erika Howell Managing Partner
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Review titled Friendly practice
Rated 5 stars out of 5
by Jean Tapping - Posted on 26 September 2024
You don't wait too long to get an appointment and very accommodating when it's an urgent appointment. Staff and GPs are very professional and put you at ease. Would not go anywhere else. Well done staff
Visited September 2024
Review titled ROBY MEDICAL CENTRE
Replied on 01 April 2025
Dear Jean, Thank you so much for taking the time to share your feedback. We’re truly pleased to hear about your positive experience at Roby Medical Centre. Your kind words mean a great deal to our whole team and serve as a great encouragement to us all. At Roby, we are committed to delivering high-quality, patient-centred care, and it’s always rewarding to hear when this is reflected in the experiences of those we support. Feedback like yours helps us to recognise what we’re doing well and continue to build on it. Thank you once again for your comments – they are genuinely appreciated. Kind regards, Erika Howell Managing Partner