Royal Arsenal Medical Centre
21 Arsenal Way, Plumstead, London, SE18 6TEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Econsult hours are inconsistent
Rated 1 star out of 5
by Anonymous - Posted on 13 March 2023
I have an important health matter and this GP's econsult hours are never the same and are narrow in availability. It was bad enough when the centre only took questions between 8-10 (difficult availability for working people), but this morning I went on at 8:44 and the centre was not taking any econsult questions. It's hard to get answers when you contact via phone as the GPs are spotty in replying. It's difficult to get timely appointments as well. All of these situations could put someone's life in danger.
Visited March 2023
Royal Arsenal Medical Centre has not yet replied.
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Review titled Shocking
Rated 1 star out of 5
by Anonymous - Posted on 15 March 2023
Confusing duplication. Reception staff not very tuned in. Very patronising . Being asked to arrange appointments for a service I was told no longer existed . Wing told if I did not arrange appointments they wanted that I would be taken off the service list. As an educated intelligent woman I found this beyond shocking. Since when do staff treat customers like this. Since when do staff dictate to me what I should and should not have and when. My body. My decision as to what I do and do not have . This I found beyond distressing
Visited March 2023
Royal Arsenal Medical Centre has not yet replied.