Rydal
375 High Road, Woodford Green, Essex, IG8 9QJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Positive experience
Rated 5 stars out of 5
by Katie O'Sullivan - Posted on 14 January 2025
After a bad experience at a different clinic to remove a coil, my doctor at the Rydal Group Practice called me to arrange an appointment and made me feel comfortable with my options and the process. It was much simpler than I had expected and virtually painless. It should be noted, I had tried to get an appointment at the Rydal Group Practice for 3 months before having to visit a seperate clinic. The receptionist staff informed me a doctor could not remove my coil, which turned out to be incorrect.
Visited January 2025
Rydal has not yet replied.
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Review titled Bad Practice
Rated 1 star out of 5
by Paul Vaughan - Posted on 02 December 2024
Quite a few bad experiences culminating in Rydal deciding to reroute repeat prescription to a chemist that i have no knowledge of or wish to use,from my regular local chemist causing upset and frustration,then blaming my regular chemist for the problem
Visited December 2024
Review titled Rydal
Replied on 14 January 2025
Dear Mr Vaughan, thanks for taking the time to leave a comment about the problems you have experienced with your nominated pharmacist and obtaining your prescriptions. As my colleague called to explain we would not change a nominated pharmacy without a patient requesting this to be done. I am sorry that you would not let her explain and try to correct this for you. If I can be of any further help please do contact me and let me know. Regards, Sharon Smith, Practice Manager.
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Review titled Wonderful treatment
Rated 5 stars out of 5
by Judith Roberts - Posted on 25 January 2025
I have had contact with 3 GPs from this surgery and have had a quick response and a thorough examination. I have been listen to and blood test and Scans have been done.I am very pleased with the service I have received
Visited November 2024
Rydal has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 October 2024
This is a great GP surgery. I had the flu jab today and the nurse was friendly and polite and did a great job. Booking in on arrival was easy. I would not hesitate to recommend to others.
Visited October 2024
Rydal has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by Harvey Baxter - Posted on 28 October 2024
My appointment was for 11 o'clock and I was seen a few minutes after that. The Nurse was very pleasant and efficient. Thank you
Visited October 2024
Rydal has not yet replied.
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Review titled Good Practice
Rated 5 stars out of 5
by A Rashid Ebrahimkhan - Posted on 21 October 2024
I have always found this practice to be good. I can speak to the doctors and staff helpful and attentive. Even with accessing my online patient access or nhs online, I get advice on what to do to re access. I had the Flu and Covid vaccines today . The staff who gave me my jabs was very respectful, efficient and gave the necessary information and advice for the after effects. This part of the NHS is not broken in my view. The users must be educated as to what can be done and reflect on their expectations of the NHS staff and their own responsibilities towards their health and managing their life to live healthily.
Visited October 2024
Rydal has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 October 2024
The nurse I saw was friendly and professional and I did not feel rushed although I knew she had a busy schedule
Visited October 2024
Rydal has not yet replied.
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Review titled Efficient and on time
Rated 5 stars out of 5
by Anonymous - Posted on 18 October 2024
Easy to book via NHS app Nurse polite and professional On time Booking in was easy Polite Thank you
Visited October 2024
Rydal has not yet replied.
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Review titled Awesome practice
Rated 5 stars out of 5
by Prosenjit - Posted on 16 September 2024
I recently visited the doctor's office, and the experience was surprisingly pleasant, thanks to the nurse who gave me a check-up. She was incredibly kind and made the whole process feel relaxed. Not only was she thorough and professional, but she also had a great sense of humor, which helped ease my nerves. We ended up laughing during what’s usually a routine and boring visit. It was refreshing to have someone so warm and friendly take care of me. Overall, it made the entire appointment much more enjoyable!
Visited September 2024
Rydal has not yet replied.
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Review titled Excellent practice.
Rated 5 stars out of 5
by Cheng - Posted on 16 September 2024
I have been with the Rydal for about 66 years all the Doctors and HCAs and Practice staff have been supportive and pro-active and I am very happy with them all! My recent contact was today with the diabetic Pharmacist. He called me and talked me through my latest diabetic injection. Very pleased to be called!
Visited September 2024
Review titled Rydal
Replied on 14 January 2025
Dear Cheng, thanks so much for your lovely comments about the staff and our pharmacist. I have shared this with the team at Rydal. Best wishes, Sharon Smith, Practice Manager.