Saddlers Health Centre
Hatherton Medical Centre, 1 Hatherton Street, Walsall, West Midlands, WS1 1AFContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Saddlers Health Centre.
Reviews
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Review titled Not happy a patient
Rated 1 star out of 5
by Michelle - Posted on 15 August 2024
Every time I have an appointment with the regular doctor it’s always rushed I waited four weeks for the telephone consultation appointment to discuss my results the phone call lasted 3 minutes 14 seconds The phone call was rushed I didn’t feel I could asked any questions She just kept talking in her jargon. And not explain the result’s in plain English I’m not a doctor I don’t understand medical terminology I always have the same bad experience with this particular doctor And try to avoid booking an appointment with them
Visited August 2024
Saddlers Health Centre has not yet replied.
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Review titled Good practice friendly staff
Rated 4 stars out of 5
by Sakhlinder Atwal - Posted on 08 August 2024
Receptionist very good quick appointment nurse was very good at first appointment. Admin had dealt with my job quickly
Visited August 2024
Saddlers Health Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by T. Somerfield - Posted on 03 August 2024
The phone call appointment was on time and the doctor was very helpful and managed to book me in for a face to face appointment the following week.
Visited August 2024
Review titled Saddlers Health Centre
Replied on 06 August 2024
Dear patient thank you for taking the time to complete this review. All reviews and comments are discussed with all staff in our practice meeting and we all welcome any feedback. Thank you once again
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Review titled Very helpful and considerate
Rated 5 stars out of 5
by Sukjinder Singh Sahota - Posted on 30 July 2024
I am struggling with work stress and anxiety to a point it is unbearable. I called in the morning at 8am for an emergency appointment and was seen to by 9.20am on Monday. Very caring people who really attended to my needs and are continuing to do so in my journey. Thank you
Visited July 2024
Review titled Saddlers Health Centre
Replied on 05 August 2024
Dear patient thank you for taking the time to complete this review. All comments, reviews are discussed in our practice meeting with all staff and we welcome any feedback. Thank you for your kind words.
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Review titled Nice locum doctor
Rated 4 stars out of 5
by Anonymous - Posted on 28 July 2024
It’s just a short visit for me as I don’t normally go to GP for consultations unless I need to update my blood test and there’s a concerning issues I have which is more often these time maybe because of my age,
Visited July 2024
Review titled Saddlers Health Centre
Replied on 05 August 2024
Dear patient. Thank you for taking the time to complete this review. All reviews and comments are discussed with all staff in our Practice meeting and all comments are greatly received. Thank you once again.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 July 2024
The last visit was to finish my B12 injections and to have a tetanus jab, the nurse is lovely and very good at injections.
Visited July 2024
Review titled Saddlers Health Centre
Replied on 08 July 2024
Dear patient, thank you for your positive feedback. All comments are discussed and fed back to all staff in our practice meetings. Thank you
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Review titled Proper care to patients
Rated 5 stars out of 5
by Lavisha sharma - Posted on 12 July 2024
The cleanliness and the care that staff give to the patients is great . My daughter is 3 years old . My daughter is very afraid of injections. But the doctor gave her an injection after talking to her and after giving the injection the doctor also gave her stickers. My daughter was so happy after getting the injection for the first time. Truly the doctor and staff are all very good and corporative too
Visited July 2024
Review titled Saddlers Health Centre
Replied on 15 July 2024
Dear patient thank you for taking the time to complete a review. All comments and reviews are discussed in our practice meeting with all staff. Thank you for your wonderful comments.
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Review titled Excellent practice
Rated 5 stars out of 5
by Clifford - Posted on 09 July 2024
The experience was great and the staff were very professional. I appreciate their services and will have no hesitation whatsoever to recommend their services to anyone.
Visited July 2024
Review titled Saddlers Health Centre
Replied on 10 July 2024
Dear patient many thanks for your feedback. All comments are discussed in our practice meeting and fed back to all staff. Thank you so much for your positive review. Kind regards
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Review titled Surgery
Rated 4 stars out of 5
by Anonymous - Posted on 13 July 2024
Receptionist was extremely lovely. GP called and achieved an outcome. First time had a GP receptionist nicer than a GP
Visited July 2024
Review titled Saddlers Health Centre
Replied on 15 July 2024
Dear patient thank you for completing this review. All comments and reviews are fed back to all staff in our practice meetings. We welcome all suggestions and comments and would like to thank you for your contribution.
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Review titled great service
Rated 5 stars out of 5
by nagia - Posted on 03 August 2024
i had a blood test the hca whos there very caring and prompt in all my queries. the facility is clean, staff are helpful especially the receptionist very patient in dealing with patients and eager to give options about the appointment.thank you
Visited July 2024
Review titled Saddlers Health Centre
Replied on 05 August 2024
Dear patient thank you for taking the time to complete this review. All comments, reviews are discussed in our practice meeting with all staff and we welcome any feedback. Thank you once again.