Saddlers Health Centre
Hatherton Medical Centre, 1 Hatherton Street, Walsall, West Midlands, WS1 1AFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Easy sign in and helpful appointment
Rated 4 stars out of 5
by Anonymous - Posted on 05 September 2024
Signing in through the touch pad was very easy, doctor listened to my problem and he referred me to the appropriate referalt
Visited September 2024
Review titled Saddlers Health Centre
Replied on 05 September 2024
Dear patient, thank you for taking the time to complete this review. All comments and reviews are discussed in our practice meeting with all staff. The surgery welcome all feed back. Kind Regards
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Review titled Caring practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 September 2024
I was so impressed with my first experience at the saddlers practice, the nurse I seen was not only brilliant but it was refreshing to see how passionate and enthusiastic she was about her job. Nice to feel listened to and not rushed out the door, thank you.
Visited September 2024
Review titled Saddlers Health Centre
Replied on 24 September 2024
Dear patient thank you for taking the time to complete this review. The Saddlers Health Centre staff welcome all feed back which is then discussed in our practice meeting. Thank you again.
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Review titled Professional and Caring
Rated 5 stars out of 5
by J Reece - Posted on 18 September 2024
Parking was easy. The receptionist was very helpful. The nurse was very friendly, professional and caring.
Visited September 2024
Review titled Saddlers Health Centre
Replied on 19 September 2024
Dear J Reece. Thank you for taking the time to complete this review. All feed back, reviews and comments are discussed with all staff in our practice meeting and is welcomed by all staff. Kind Regards
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Review titled Good and very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 September 2024
Fast appoiment fast blood test fast MIR and fast result . Reception good communication GP good experience send my fast prescription and I have fast result a MiR hospital Walsall and Sadler Centre my blood test fast result
Visited September 2024
Review titled Saddlers Health Centre
Replied on 17 September 2024
Dear patient thank you for taking the time to complete this review. All feed back, reviews and comments are discussed with all staff in in our practice meeting and all feed back welcomed. Thank you
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Review titled Drs_VISIT
Rated 3 stars out of 5
by Anonymous - Posted on 24 August 2024
I was seen by locum. She was excellent and very thorough. Fill, fill , fill, filllllllllllllllllllllll
Visited August 2024
Review titled Saddlers Health Centre
Replied on 27 August 2024
Dear patient thank you for taking the time to complete this review. All comments and reviews are discussed with all staff in our practice meeting and we welcome all feedback. Our locum GP will also be pleased to hear that you were pleased with the service she has provided so thank you.
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Review titled Not happy a patient
Rated 1 star out of 5
by Michelle - Posted on 15 August 2024
Every time I have an appointment with the regular doctor it’s always rushed I waited four weeks for the telephone consultation appointment to discuss my results the phone call lasted 3 minutes 14 seconds The phone call was rushed I didn’t feel I could asked any questions She just kept talking in her jargon. And not explain the result’s in plain English I’m not a doctor I don’t understand medical terminology I always have the same bad experience with this particular doctor And try to avoid booking an appointment with them
Visited August 2024
Review titled Saddlers Health Centre
Replied on 27 August 2024
Dear patient I am sorry that you were not happy with the consultation with our GP, if you would like to contact the surgery and speak to the Practice Manager we can discuss this further and investigate and/or answer any questions you may have, otherwise if you would like to speak to another clinician regarding your results we can arrange this for you through reception. I will feed this review back in our practice meeting but please do not hesitate to contact the surgery should you wish. Kind Regards
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Review titled Welcoming and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 21 August 2024
Every receptionist I’ve spoken to has been so lovely and kindhearted, it really feels as if they want the best for me. The nurse I went to see was so lovely and sweet, she made sure I was comfortable and explained everything that she was doing at every point in time. Some of the doctors were a little bit short/the usual you would expect, but it was jarring when compared to how lovely everyone else is. Overall, very clean, very quick, very keen to help, and very lovely people.
Visited August 2024
Review titled Saddlers Health Centre
Replied on 27 August 2024
Dear patient thank you for taking the time to complete this review. All comments and reviews are discussed with all staff in our practice meeting and we welcome all feed back. Thank you again
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 August 2024
Came in for a antenatal appointment. My midwife was thorough and happy to answer all my questions and concerns. I had a pleasant experience with her.
Visited August 2024
Review titled Saddlers Health Centre
Replied on 27 August 2024
Dear patient thank you for taking the time to complete this review. All comments and reviews are discussed with all staff in our practice meeting and we welcome all feed back. Thank you again
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Review titled Excellent service
Rated 5 stars out of 5
by Julie - Posted on 22 August 2024
Receptionist was polite and friendly. Parking is easy which can be very traumatic at some surgeries . I didn’t have to wait long at all. The nurse explained everything clearly.
Visited August 2024
Review titled Saddlers Health Centre
Replied on 27 August 2024
Dear patient thank you for taking the time to complete this review. All comments and reviews are discussed with all staff in our practice meeting and we welcome all feed back. Thank you again
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Review titled Averagage GP service
Rated 3 stars out of 5
by Ann - Posted on 24 August 2024
At saddled center, Admin staff are good. The doctor is average. Could show that care more for her patients. I had a problem I am bliging a lot and the doctor only give me 10 pills which is not enough. and say this is normal. I asked for a scan and she said no. I still blinding. Pills are not doing much, are not stopping the blinding and I feel she care less about my health.
Visited August 2024
Review titled Saddlers Health Centre
Replied on 27 August 2024
Dear patient I am sorry to hear that you were not pleased with the consultation from our GP's. If you would like to contact the surgery and speak to the Practice Manager we can then discuss this further with you.