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Saddlers Health Centre

Hatherton Medical Centre, 1 Hatherton Street, Walsall, West Midlands, WS1 1AF

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Saddlers Health Centre.


Reviews

Displaying 41 to 50 of 290

  1. Review titled The Dr was thorough.

    Rated 3 stars out of 5

    by SisterBeth - Posted on 07 September 2024

    I had to wait over 4 weeks for a routine appointment. The new surgery is very nice, clean and spacious. The Dr was thorough and hopefully will help with my issue as long as i can get an appointment after my blood tests.

    Visited September 2024

    Report as unsuitable

    Review titled Saddlers Health Centre

    Replied on 10 September 2024

    Dear patient thank you for taking the time to complete this review. all feed back, comments and reviews are discussed with all staff in our practice meeting and all feed back welcomed. Thank you

    Report as unsuitable


  2. Review titled Excelen

    Rated 5 stars out of 5

    by William George James - Posted on 01 October 2024

    Had various appointments over last mont and had very pleasant,professional service off of all the professionals and clerical staff

    Visited September 2024

    Report as unsuitable

    Review titled Saddlers Health Centre

    Replied on 02 October 2024

    Dear Mr James thank you for taking the time to complete this review. All feed back from comments, reviews or friends and family questionnaires are discussed with all staff in our practice meeting and is welcomed. Thank you again

    Report as unsuitable


  3. Review titled Good service, poor parking

    Rated 4 stars out of 5

    by Anonymous - Posted on 19 September 2024

    The service from the female doctor and the receptionist was excellent. I would say the same about recent visits to see the nurse. The one drawback was parking. I had to sit in the car for 10 minutes waiting for a space to be vacated. Other cars were waiting too.

    Visited September 2024

    Report as unsuitable

    Review titled Saddlers Health Centre

    Replied on 24 September 2024

    Dear patient thank you for taking the time to complete this review. All feed back is welcomed by all staff and is discussed in our practice meeting. We understand that the car park can become busy at certain times of the day and as the building holds 4 surgeries I can understand that spaces fill up quickly this has been fed back.

    Report as unsuitable


  4. Review titled Average Practice

    Rated 2 stars out of 5

    by Anonymous - Posted on 17 September 2024

    Felt a little rushed, didn’t get to detail all my concerns, however I was given an alternative route to explore.

    Visited September 2024

    Report as unsuitable

    Review titled Saddlers Health Centre

    Replied on 17 September 2024

    Dear patient, thank you for taking the time to complete this review. I am sorry that you felt your consultation with our clinician was rushed, we do ask that if patients would like to speak about more than one problem to book a double appointment. If you would like to speak further on this matter please do not hesitate to contact the surgery and speak to the Practice Manager. Kind Regards

    Report as unsuitable


  5. Review titled Good patient care

    Rated 5 stars out of 5

    by Pam - Posted on 09 October 2024

    My mum is a wheelchair user and we visited the doctors surgery for a review. The doctor we saw was really caring and considerate of my mums needs. He spoke to her in calm manner and asked her questions rather than asking me. Thank you for showing care and respect.

    Visited September 2024

    Report as unsuitable

    Review titled Saddlers Health Centre

    Replied on 11 October 2024

    Dear Pam, thank you for taking the time to complete this review. All feedback, comments and reviews are discussed in our practice meeting with all staff and all feedback is welcomed. Thank you again

    Report as unsuitable


  6. Review titled Wonderful Nurse

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 September 2024

    I frequent the practice regularly and usually see the same nurse. This occasion was no different. She was as courteous and as professional as she always is. As far as injections go, a painless experience.

    Visited September 2024

    Report as unsuitable

    Review titled Saddlers Health Centre

    Replied on 12 September 2024

    Dear patient thank you for taking the time to complete this review all feed back is welcomed by all staff and is discussed in our practice meeting. Thank you again

    Report as unsuitable


  7. Review titled Excellent ‘blood sample’ service

    Rated 4 stars out of 5

    by Anonymous - Posted on 27 September 2024

    The visit was efficient and pleasant. This would certainly help to make anxious patients feel at ease with the experience.

    Visited September 2024

    Report as unsuitable

    Review titled Saddlers Health Centre

    Replied on 01 October 2024

    Dear patient, thank you for taking the time to complete this review. Our surgery welcome all feed back which is then discussed with all staff in our practice meeting. Thank you again

    Report as unsuitable


  8. Review titled Telephone review

    Rated 4 stars out of 5

    by Anonymous - Posted on 06 September 2024

    Call back was on time and results of blood test from July were discussed. Advise on further tests required in 3 months.

    Visited September 2024

    Report as unsuitable

    Review titled Saddlers Health Centre

    Replied on 10 September 2024

    Dear patient thank you for taking the time to complete this review. All feed back, comments, reviews are discussed with the staff in our practice meeting and all comments are welcomed. Thank you again

    Report as unsuitable


  9. Review titled Saddlers health centre

    Rated 5 stars out of 5

    by Joanne - Posted on 03 September 2024

    Got an appointment with the HCA no problem,very polite and cheerful,she puts you at ease,answered any questions I had,nice and clean inside the reception area and waiting area,ladies on the desk said morning and smiled. Loverly surgery no complaints

    Visited September 2024

    Report as unsuitable

    Review titled Saddlers Health Centre

    Replied on 03 September 2024

    Dear Joanne thank you for taking the time to complete this review and for your positive comments. All reviews and comments are discussed n our practice meeting with all staff and are welcomed. Kind Regards

    Report as unsuitable


  10. Review titled Easy sign in and helpful appointment

    Rated 4 stars out of 5

    by Anonymous - Posted on 05 September 2024

    Signing in through the touch pad was very easy, doctor listened to my problem and he referred me to the appropriate referalt

    Visited September 2024

    Report as unsuitable

    Review titled Saddlers Health Centre

    Replied on 05 September 2024

    Dear patient, thank you for taking the time to complete this review. All comments and reviews are discussed in our practice meeting with all staff. The surgery welcome all feed back. Kind Regards

    Report as unsuitable