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Shanti Medical Centre

160 St. Helens Road, Bolton, Lancashire, BL3 3PH

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Shanti Medical Centre.


Reviews

Displaying 1 to 10 of 45

  1. Review titled Not bad practice

    Rated 4 stars out of 5

    by Anonymous - Posted on 03 April 2025

    I got a appointment when l went to the doctor's but l could not book on line but I can understand why l have to go in because there was a lot of people waiting to see the doctor

    Visited April 2025

    Report as unsuitable

    Shanti Medical Centre has not yet replied.


  2. Review titled Good practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 01 April 2025

    Was seen to politely and query was resolved am happy and would recommend this practice for anyone who wants a doctor

    Visited April 2025

    Report as unsuitable

    Review titled Shanti Medical Centre

    Replied on 01 April 2025

    Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your review to the rest of the practice staff! Kind Regards Jo Practice Manager Shanti Medical Centre

    Report as unsuitable


  3. Review titled Very unprofessional and pathetic service

    Rated 2 stars out of 5

    by Mohmedali Mohammed - Posted on 05 April 2025

    My child who is 9 was unwell with fever and headaches and vomiting for a week so I started with usual paracetamol and fluids but still did not getter any better so I decided to take him to see the Pharmacist(not referred by GP) after couple of day and they advised to take paracetamol and plenty of fluids and if not better then needs to see the GP. After couple of day still not better so I called the GP and was given an appointment to see the GP. An hour later got a call from the GP office to say that the appointment need to be cancelled as he need to see a pharmacist first then if the referred him to GP then the doctor will see him. I have told them that the Pharmacist has seen him but they will not accept as it was not referred by them I had to call the pharmacy and asked them to call the Surgery co confirm that he had been seen by them. Eventually they agreed see him I can’t understand why the doctors are not willing to see the patients when they are available

    Visited April 2025

    Report as unsuitable

    Shanti Medical Centre has not yet replied.


  4. Review titled Greate practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 March 2025

    Very gut nurse she explained everything she is very gut. She bin so soft and kind. She make my appoitmen very gut .

    Visited March 2025

    Report as unsuitable

    Review titled Shanti Medical Centre

    Replied on 31 March 2025

    Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your review to the rest of the practice staff! Kind Regards Practice Manager Shanti Medical Centre

    Report as unsuitable


  5. Review titled Great practice

    Rated 5 stars out of 5

    by Marianne - Posted on 02 April 2025

    Rang in the morning and got an appointment same afternoon, the admin staff were very pleasant when checking in, and the nurse was lovely 🙂

    Visited March 2025

    Report as unsuitable

    Review titled Shanti Medical Centre

    Replied on 02 April 2025

    Dear Marianne Thank you so much for taking the time to leave this review! I will be sure to pass your review to the rest of the practice staff! Kind Regards Jo Hill Practice Manager Shanti Medical Centre

    Report as unsuitable


  6. Review titled Great Practice

    Rated 5 stars out of 5

    by David J - Posted on 26 March 2025

    Had my initial health assessment today, the manner and friendliness of the staff and in particular the member of staff that actually carried out my medical was fantastic, genuinely had an phenomenal experience

    Visited March 2025

    Report as unsuitable

    Review titled Shanti Medical Centre

    Replied on 31 March 2025

    Dear David Thank you so much for taking the time to leave this review! I will be sure to pass your review to the rest of the practice staff! Kind Regards Practice Manager Shanti Medical Centre

    Report as unsuitable


  7. Review titled Exceptional receptionist

    Rated 1 star out of 5

    by Tracey Walters - Posted on 14 March 2025

    This practice is the worst I have ever been to. Three months in a row not done my repeat prescriptions today the receptionist went over and above what she had to do to get me my medication. She physically took me to the chemist and arranged for me to have a week's worth of medication until the doctor signs my prescription which had been sat in a box as not signed by the doctor and dated the 7th of March so thank you for your help I really appreciate what you and the chemist did

    Visited March 2025

    Report as unsuitable

    Review titled Shanti Medical Centre

    Replied on 31 March 2025

    Dear Tracey We apologise that the experience you have had with the practice has not been a positive one. The surgery endeavours to provide the best possible standard of care to all our patients and we will continue with regular monitoring and review to enable us to constantly improve the services we offer. Many thanks Practice Manager Bolton General Practice

    Report as unsuitable


  8. Review titled Great practice

    Rated 4 stars out of 5

    by Waqar dilawar - Posted on 02 April 2025

    Doctor examined our baby. Very lovely staff and doctors in Bolton area. Got appointment in time. Recently moved to Bolton and found this GP much better as compare to other local practices.

    Visited March 2025

    Report as unsuitable

    Shanti Medical Centre has not yet replied.


  9. Review titled Great practice

    Rated 4 stars out of 5

    by Anonymous - Posted on 01 April 2025

    The GP was very quick understanding regarding our issue and gave us the appointment within the same hour.

    Visited March 2025

    Report as unsuitable

    Review titled Shanti Medical Centre

    Replied on 02 April 2025

    Dear Patient Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery Kind regards Jo Hill Practice Manager Shanti Medical Centre

    Report as unsuitable


  10. Review titled Great practice

    Rated 4 stars out of 5

    by Anonymous - Posted on 07 March 2025

    Good service dealt with my enquire good check up good waiting time good receptionist service. Got the appointment on the day as well

    Visited March 2025

    Report as unsuitable

    Review titled Shanti Medical Centre

    Replied on 10 March 2025

    Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your review to the rest of the practice staff! Kind Regards Practice Manager Shanti Medical Centre

    Report as unsuitable