Shore Medical - Heatherview Medical Centre
2 Alder Hills Industrial Estate, Alder Park, Poole, BH12 4AYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Welcoming and helpful practise
Rated 5 stars out of 5
by Annie T - Posted on 03 August 2023
Lovely receptionists - helping me out seeing a GP - while I'm on holiday - friendly doctor - really understanding! Thank you!!
Visited August 2023
Review titled Shore Medical - Heatherview Medical Centre
Replied on 17 August 2023
Dear Patient, Thank you so much for taking the time to leave a review of our service. We are so pleased to hear that you found the receptionists to be helpful and kind and that you were pleased with the GP that you spoke with. We will ensure that your kind feedback is shared with all our staff. Thank you once again. Kind regards, Shore Medical
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Review titled Poor communication
Rated 1 star out of 5
by Anonymous - Posted on 06 April 2023
I was contacted in March from someone speaking poor English and I hung down the phone thinking it was a scam. Eventually I managed to get an application with the practice and I had received an email reminder for my appointment. I came along today and they didn't have me on the portal. It was a complete waste of time as a result of their lack of updating their system.
Visited April 2023
Review titled Shore Medical - Heatherview Medical Centre
Replied on 18 April 2023
Thank you for taking the time to leave us with your feedback. In order to look into this please can you contact us via heatherview.admin@nhs.net or 01202 743678 Kind regards Jennifer, Deputy Practice Manager