Shore Medical - Lilliput Surgery
Elms Avenue, Poole, BH14 8EEContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Shore Medical - Lilliput Surgery.
Reviews
-
Review titled So efficient!
Rated 5 stars out of 5
by Anonymous - Posted on 29 March 2023
I had a blood test today at Lilliput - what a well run and efficient practice - friendly staff and very well organised surgery. I went straight in to the nurse, no waiting at all.
Visited March 2023
Review titled Shore Medical - Lilliput Surgery
Replied on 12 March 2024
Dear Patient, Thank you for your feedback about your visit to our surgery in March 2023. I am pleased to hear that you found us to be efficient, well run and with no waiting time to see the nurse for a blood test. Your feedback will be shared with the nursing team and is very much appreciated. Anne Holburn Deputy Manager
-
Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2023
Used Klinik to be referred to a GP. Received a text from the surgery the following day to be given an appointment the following week. Excellent service.
Visited March 2023
Review titled Shore Medical - Lilliput Surgery
Replied on 12 March 2024
Thank you for taking the time to review our service with particular regard to the Klinik system. All requests for GP appointments are triaged through the Klinik system, which offers a fair service to all patients assessed on clinical need. It is good to hear that you found the service to be excellent and your review is very much appreciated. Anne Holburn Deputy Manager
-
Review titled Great surgery
Rated 5 stars out of 5
by Luke Moorby - Posted on 18 February 2023
Always able to get an appointment if there is anything that needs attention, DR’s are all lovely and take their time. Everything you could want from a local practice.
Visited February 2023
Review titled Shore Medical - Lilliput Surgery
Replied on 12 March 2024
Dear Luke, Thank you or posting a review of our practice which will be shared with the doctors and staff across Shore Medical and is very much appreciated. Apologies for the delay is responding. Anne Holburn Deputy Manager
-
Review titled Extremely thorough Doctors appointment
Rated 4 stars out of 5
by KEITH RANGER - Posted on 27 February 2023
The doctor was proactive. Showed genuine interest and raised some excellent points. Came away with a feeling of confidence.
Visited February 2023
Review titled Shore Medical - Lilliput Surgery
Replied on 12 March 2024
Dear Keith, Thank you for posting a review of our doctors who you found to be extremely thorough, showed genui9ne interest and raised some excellent points. I am pleased to hear that you came away feeling confident. Please accept our apologies for the delay in responding to this review. Anne Holburn Deputy Manager
-
Review titled Excellent fast service
Rated 5 stars out of 5
by Anonymous - Posted on 06 January 2023
I reported concerns regarding a reaction to skin medication via Klinik at 6.30pm one evening. By 8.20am I had a text reply asking for photos which I sent by return. I received a call asking me to see the doctor (who originally diagnosed my condition) that afternoon. I couldn't make that, but was given an appointment the following morning. Wonderful service.
Visited January 2023
Review titled Shore Medical - Lilliput Surgery
Replied on 12 March 2024
Thank you for taking the time to review our practice. Apologies for the delay in responding. I am pleased to hear that you found the klinik system efficient and responsive to your needs and you were seen by the doctor who originally made the diagnosis. Anne Holburn Deputy Manager
-
Review titled Confidence in the practice
Rated 5 stars out of 5
by Jason Ganner - Posted on 15 December 2022
I have always found the staff and doctors extremely supportive and helpful and feel comfortable with the GP’s when visiting, long live the NHS.
Visited December 2022
Shore Medical - Lilliput Surgery has not yet replied.
-
Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 08 December 2022
Once I had been given an appointment with the doctor, the system worked well and I received a very professional and friendly service. However the system to get an appointment is rather onerous but I understand the reasons why it is necessary and what measures the practice has taken in an attempt to make it easier. However, here we stray into wider NHS issues about which I have been asked not to comment! Thank you Lilliput for making a great effort at a difficult situation.
Visited December 2022
Shore Medical - Lilliput Surgery has not yet replied.
-
Review titled Review of Child’s condition and Meds
Rated 5 stars out of 5
by Ian Johnston - Posted on 07 December 2022
It was clear why we entered the consultation room a few minutes late. The Dr had thoroughly reviewed my child’s extensive file and knew what questions to ask. Very professional. The Doctor is a particularly experienced GP and demonstrated patience and tact extracting information from my young teenager. The child was also full involved in the conclusion and ongoing plan. Thank you.
Visited December 2022
Shore Medical - Lilliput Surgery has not yet replied.
-
Review titled Phone appointment
Rated 5 stars out of 5
by Kenny - Posted on 12 December 2022
Requested a phone appointment despite knowing they’d be really busy with strep A and flu cases but the doctor phoned me within an hour or so. She was extremely helpful and had me diagnosed and prescribed within the call and able to pick up the medication straight away. Great service!
Visited December 2022
Shore Medical - Lilliput Surgery has not yet replied.
-
Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2023
The service I received from the surgery and Drs was excellent. I was seen without hesitation and followed up. Professional and friendly staff. Despite the overwhelming pressures I can’t fault the fault during my experience.
Visited November 2022
Shore Medical - Lilliput Surgery has not yet replied.