Shore Medical - Wessex Road Surgery
Wessex Road, Poole, BH14 8BQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by Pat T…..Y - Posted on 08 March 2023
I completed the online form early in the afternoon and received a phone call from GP by late afternoon and given a prescription and advice. I cannot fault the service and have always found the Surgery to be responsive. I understand that they have to prioritise their responses according to how urgent the issues are but I have found that the speed is commensurate with my problem.
Visited March 2023
Shore Medical - Wessex Road Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Leianne Spaulding - Posted on 24 March 2023
Have been part of this practice for approx 17 years and have always been so pleased with the service we have received whether in be fit myself or one of my 3 children. They have been through and I haven’t felt rushed when had a problem the online system works great too and doctors are great at getting back to us quickly. Thank you for all that you do
Visited March 2023
Review titled Shore Medical - Wessex Road Surgery
Replied on 12 March 2024
Dear Leianne, Thank you so much for taking the time to post a review of the service you and your family have received for approximately 17 years. You have found that the online system works very well and the doctors are good at getting back quickly, are thorough, and you have not felt rushed. I apologise for the late response to your review which is very much appreciated. Anne Holburn Deputy Manager
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Review titled Instant response
Rated 5 stars out of 5
by Andrew Benjamin Todd - Posted on 24 January 2023
I used the online Klinik form last night and had a response at 8.47 this morning. This is not the first time I have used the Klinik form and have always had a response within 24 hours. Excellent service
Visited January 2023
Shore Medical - Wessex Road Surgery has not yet replied.
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Review titled Amazing Doctors
Rated 5 stars out of 5
by Alex S - Posted on 21 January 2023
I had something stuck in my ear. The two Doctors who helped me were very kind and explained what they were going to do and reassured me that I would be ok. Thanks to them and their great equipment they removed the object in my ear and I am so happy I didn’t have to go to Accident & Emergency. Very quick and professional. Huge thanks and a Five star rating from me!
Visited January 2023
Review titled Shore Medical - Wessex Road Surgery
Replied on 12 March 2024
Dear Alex, Thank you for taking the time to post a review of your experience when needing urgent care in January 2023. You had got something stuck in your ear. You were seen by two doctors who explained what they were going to do and reassured you that you were going to be ok. The object was removed from your ear and meant that you did not have to go to Accident and Emergency. The treatment received was quick and professional. Your 5 star rating and review will be shared with the staff at Shore Medical and is very much appreciated. Anne Holburn Deputy Manager