St James Medical Practice Limited
The Firs Medical Centre, 26 Stephenson Road, London, E17 7JTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 4 stars out of 5
by Zita - Posted on 10 March 2025
Hello. Very nice working staff. I visited today first time this Gp. Doctor is very friendly and nice. 😊
Visited March 2025
Review titled St James Medical Practice Limited
Replied on 13 March 2025
Dear Zita, Thank you for sharing your experience. We're so glad to hear that you felt welcomed by our staff and had a positive visit with the doctor. It's great to know that your first visit was a good one. We look forward to seeing you again and providing continued care. The St James Management Team
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Review titled Quick service
Rated 4 stars out of 5
by Teresa - Posted on 10 March 2025
Quick response to an urgent concern. Managed to get a same day face to face appointment. Doctor was really nice and seemed to know what he was doing.
Visited March 2025
Review titled St James Medical Practice Limited
Replied on 13 March 2025
Dear Teresa, Thank you so much for your kind review. We're so glad we could address your urgent concern quickly and that you had a positive experience during your appointment. It's great to hear that the doctor made you feel comfortable and confident in their care. We appreciate your feedback and look forward to helping you again in the future. The St James Management Team
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Review titled Great practice
Rated 5 stars out of 5
by Alberte Hajderaj - Posted on 13 March 2025
Good service, lovely people, the doctor was respectful and for patients❤️🌹👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏 🌟👌🙏👏
Visited March 2025
St James Medical Practice Limited has not yet replied.
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Review titled Poor communication and service
Rated 1 star out of 5
by Emily Stuart-Pennink - Posted on 12 March 2025
I have MS and needed to arrange jabs ordered by my neurologist last December as part of steps needed to change medication. Having chased a first jab, I was only informed on the day the second jab was due that the practice was refusing it, causing stress anxiety and likely delay to my MS treatment. This is unresolved. I was not informed in February of a letter directing this should happen as I am a few months off by 50th birthday. It seems there is a failure to communicate with me about what is going on in good time and it has now been referred back to my consultant by letter. I am left with the prospect of being forced to postpone my treatment due to this failure.
Visited March 2025
St James Medical Practice Limited has not yet replied.
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Review titled Sufficient
Rated 4 stars out of 5
by Mrs J Pratchett - Posted on 07 February 2025
Phone options don’t seem to work always have’ta press option 5 and wait sometimes a very long time. When you get through it’s a 2 min conversation to be sent a link to your phone. Doctor phoned n vas very helpful no complaints
Visited February 2025
Review titled St James Medical Practice Limited
Replied on 13 February 2025
Dear Mrs J, Thank you for your feedback. We’re sorry to hear about the difficulties you've encountered with the phone system and we truly appreciate you bringing this to our attention. We understand how frustrating wait times can be. We're glad to hear that once you got through, the doctor was helpful and provided great care. We’re constantly working to improve, so your input is valuable. If you ever experience any issues again, please don’t hesitate to let us know. The St James Management Team
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Review titled Great practice
Rated 5 stars out of 5
by William Magu - Posted on 05 February 2025
The doctor came around to fetch me towards the review room. Great advice provided and an important number from which to seek discounted membership to gym.
Visited February 2025
Review titled St James Medical Practice Limited
Replied on 13 February 2025
Dear William, Thank you for your positive feedback. We're so glad to hear that the doctor made you feel welcomed and provided helpful advice. We're also happy that you found the gym membership information valuable. If you ever need any further guidance or assistance, feel free to reach out. We're here to help. The St James Management Team
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Review titled Very kind helpfull and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 18 February 2025
Thanks to reception staff for their help over the phone and at reception. They show kindness and were very helpfull. Thanks to the GP who was very attentive, kind and reassuring. All were very approachable and smiley, very helpfull for keeping a good spirit and optimism especially when we deal with health challenges
Visited February 2025
Review titled St James Medical Practice Limited
Replied on 20 February 2025
Dear Patient, Thank you so much for your kind words. We're thrilled to hear that our reception staff and GP made such a positive impact on your experience. It's our goal to provide not just professional care, but also kindness and support. We truly appreciate you taking the time to share your feedback and we'll be sure to pass it along to the team. Wishing you all the best in your health journey. The St James Management Team
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 February 2025
The doctor was very attentive, explained everything to me in detail, and prescribed me medication. He showed me everything I needed and told me to make an appointment again if I had any problems.
Visited February 2025
Review titled St James Medical Practice Limited
Replied on 13 February 2025
Dear Patient, Thank you for your kind review. We're glad to hear that the doctor was able to provide you with clear explanations and the care you needed. It’s great that you felt well-informed and supported throughout your visit. Don’t hesitate to reach out if you have any questions or need further assistance in the future. The St James Management Team
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Review titled At James practice is great
Rated 5 stars out of 5
by Fatiha - Posted on 04 February 2025
Very good service reception very kind and helpful and doctors st James practice kind and helpful today I went to nhs health check muse was kind and helpful
Visited February 2025
Review titled St James Medical Practice Limited
Replied on 13 February 2025
Dear Fatiha, Thank you for your kind review. We’re so happy to hear that you had a positive experience with both our reception team and the doctors. It's great to know that your NHS health check went smoothly and that our staff were able to assist you with care and kindness. We truly appreciate your feedback and are here if you need anything else in the future. The St James Management Team
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Review titled Smear Test
Rated 4 stars out of 5
by Vera - Posted on 05 February 2025
Had a nice experience. The nurse was great making me feel at ease during the procedure. I was scared but I have not experienced any pain or discomfort.
Visited February 2025
Review titled St James Medical Practice Limited
Replied on 13 February 2025
Hi Vera, Thank you for sharing your experience. We're so glad to hear that the nurse made you feel at ease and that the procedure went smoothly without any pain or discomfort. It's completely normal to feel nervous, so it's wonderful to know that you felt well cared for. The St James Management Team