St James Medical Practice Limited
St. James Health Centre, 47 St. James's Street, Walthamstow, London, Greater London, E17 7NHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled unprepared
Rated 3 stars out of 5
by Anonymous - Posted on 04 February 2023
Turned up for my appointment early,medication not available, told specifically I'll get a call that same day, still waiting for a call. excellent service.
Visited February 2023
Review titled St James Medical Practice Limited
Replied on 17 May 2023
Thank you for your comments. I am not familiar with your situation or what exactly happened. If you have time please contact the surgery and ask for the Practice Manager and we can discuss any issues you may have.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2023
Saw the nurse today and everything from reception to the appointment was an excellent experience. Recommend this practice without hesitation
Visited February 2023
Review titled St James Medical Practice Limited
Replied on 17 May 2023
Thank you for your kind comments I will pass them onto the clinical and non-clinical staff at our next Practice Meeting. Practice Manager
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Review titled Best Doctors ever!
Rated 5 stars out of 5
by Sherri smith - Posted on 21 February 2023
I love This doctors surgery. always very helpful. The lady’s at reception are amazing, they always go above and beyond to help.
Visited February 2023
Review titled St James Medical Practice Limited
Replied on 17 May 2023
Dear Sherri, thank you for the kind words and appreciation of our Receptionists who are at the front of house and quite often take a lot of abuse. I am glad they provided you with a good service. Practice manager
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Review titled Never had a problem with my GP
Rated 5 stars out of 5
by Anonymous - Posted on 11 January 2023
St James Medical centre staff and Doctors are welcoming, caring and good listener. I have never had any issue with it. I do recommend my GP to friends. Thank you for your hard work!
Visited January 2023
Review titled St James Medical Practice Limited
Replied on 17 May 2023
Thank you for your comments, it is refreshing to hear that you appreciate the efforts we put into providing a good service and that you recommend our surgery to others. Practice Manager
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Review titled Diabetic review
Rated 4 stars out of 5
by Elaine - Posted on 09 January 2023
The lady I saw was friendly, helpful, kind, patient, thorough and understanding. I can’t fault the level of care received.
Visited January 2023
Review titled St James Medical Practice Limited
Replied on 17 May 2023
Dear Elaine, thank you for your comments I will pass them onto the Diabetic Nurse. I am pleased that we are providing you with the care you require. Thanks Practice Manager
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Review titled Person centred Practice
Rated 4 stars out of 5
by Georgewill O Prince Chiwuoke - Posted on 16 January 2023
When I got through to them, it was worth the patience. I was attended to with personalised precision and attention. I left with a smile on my face.
Visited January 2023
Review titled St James Medical Practice Limited
Replied on 17 May 2023
Thank you for your comments, it was nice to hear that you left the surgery with a smile on your face and you received the treatment you were looking for
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 24 May 2023
Whenever I visited in Gp so staff are very kind and listen carefully. One main problem just to book appointments online , I feel this one a bit hard because avoid such appointment we have to go hospital directly. Otherwise staff are good.
Visited January 2023
Review titled St James Medical Practice Limited
Replied on 17 July 2023
Dear patient thankyou for your feedback. If you find booking an appointment using the online booking is difficult and you need assistance please phone the surgery and ask the Receptionist to help you complete the form. Practice Manager
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Review titled Asthma Support
Rated 2 stars out of 5
by Anonymous - Posted on 07 December 2022
My child has asthma and had an asthma attack last weekend. As recommended by "asthma uk" I called the GP on Monday morning and they booked an appointment on Tuesday. But, the doctor who attended us wasn't the doctor who accompanied my daughter, he had a lot of difficulty filling out the asthma Plan and I left the GP surgery very insecure about how to manage the asthma attack and how long I would use the reliever inhaler. Now, I'm calm because I was very guided by the pediatrician in my country.
Visited December 2022
Review titled St James Medical Practice Limited
Replied on 17 May 2023
Thank you for your comments, I believe you sent the same details to our Feedback form on our Website and I answered you and arranged our Pharmacist to contact you
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Review titled Excellent staff
Rated 4 stars out of 5
by Anonymous - Posted on 16 December 2022
Despite struggling with equipment that wasn't working, the nurse persisted until she succeeded in getting a blood pressure reading
Visited December 2022
Review titled St James Medical Practice Limited
Replied on 17 May 2023
Thank you for your comments and they will be passed onto our Nurse. We do have spare BP machines available if needed. Practice Manager
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Review titled Unprofessional behaviour
Rated 1 star out of 5
by Anonymous - Posted on 12 December 2022
Receptionist is very unprofessional didn’t know all details for registration. During registration keep asking me new things and every time I provided the documents and she try to get in argument instead of descalting the situation. Please provide her a proper training or if she is not dealing with registration then refer to the person who is dealing with situation. She was rude and completely unprofessional.
Visited December 2022
Review titled St James Medical Practice Limited
Replied on 17 May 2023
Thank you for your comments, I am sorry you had this experience. We have organised additional training for all our Receptionists, I believe you happen to get one of the new staff who was still learning. Should you require a meeting with myself please contact the surgery and ask for the Practice Manager