St James Medical Practice Limited
St. James Health Centre, 47 St. James's Street, Walthamstow, London, Greater London, E17 7NHContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about St James Medical Practice Limited.
Reviews
-
Review titled Perfect practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 June 2024
I was seen by a professional today regarding high blood pressure, and she was very professional and welcoming . She interacted with me and made me feel comfortable
Visited June 2024
Review titled St James Medical Practice Limited
Replied on 28 June 2024
Dear Patient, Thank you for sharing your experience. We're delighted to hear that you felt welcomed and comfortable during your visit. Our team strives to provide professional and compassionate care and we're glad to know that we met your expectations. Your feedback is greatly appreciated and we look forward to continuing to support your health and well-being. The St James Management Team
-
Review titled Thorough tratment
Rated 5 stars out of 5
by Tracy Turner - Posted on 20 June 2024
The doctor listened to the problems with my muscle es. problems I am having with my mobility, and has referred me vfor x-ray at whipps Cross. He also suggested a remedy for the
Visited June 2024
Review titled St James Medical Practice Limited
Replied on 28 June 2024
Dear Tracy, Thank you for your feedback. We're pleased to hear that the doctor listened to your concerns and took the appropriate action to help you. We hope the suggested remedy brings you relief. If you need any additional assistance please don't hesitate to reach out. Your health and well-being are our top priorities. The St James Management Team
-
Review titled Terribly run practice
Rated 1 star out of 5
by Anonymous - Posted on 20 June 2024
Really unhappy with this GP service. The receptionists are almost always rude to me. A few weeks ago I received a text regarding a blood test that was incorrect as i had not had a blood test at that time. The last two times I have seen the doctor they have misdiagnosed me and prescribed me medication I did not need. They don't seem to know what they are doing and I also had to urge them to follow hygienic practices eg. put a fresh cap on the thermometer between patients. Shocking. Also never get to see the same doctor twice so no consistency of care.
Visited June 2024
Review titled St James Medical Practice Limited
Replied on 28 June 2024
Dear Patient, We are very sorry to hear about your experience and appreciate you bringing these issues to our attention. This is certainly not the level of care we aim to provide. We take your feedback seriously and will address the concerns with our team regarding professionalism, accuracy of information and hygiene practices. Please contact the surgery to speak to a senior member of staff so we can discuss your concerns in more detail and work towards a resolution. Thank you for your feedback. The St James Management Team
-
Review titled Blood Test
Rated 5 stars out of 5
by Felimar - Posted on 12 June 2024
I went to st. James for a check up for the blood test. The GP took my details & she's very accomodating. I went to the blood test department and before getting the blood with the needle that I'm afraid of, the person incharge sees to it that I'm not nervous. Nice experience. Thank you
Visited June 2024
Review titled St James Medical Practice Limited
Replied on 28 June 2024
Thank you for your kind review. However, it seems this feedback might have been intended for a different service. While the phlebotomy service operates within the same building, we are two separate services. Thank you for understanding.
-
Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 17 June 2024
The doctor was very calm and responsive. Extremely attentive, patient. He listens and answers my questions.
Visited June 2024
Review titled St James Medical Practice Limited
Replied on 20 June 2024
Dear Patient, Thank you for taking the time to share your experience. We are thrilled to hear that you found our doctor to be calm, responsive, attentive and patient. It’s great to know that he listened to your concerns and answered your questions thoroughly. Providing attentive and patient care is a top priority for us and we are delighted that your visit reflected this commitment. Your kind words are greatly appreciated and will be shared with the doctor and our team. The St James Management Team
-
Review titled Great practice
Rated 5 stars out of 5
by Souhila Zeghli - Posted on 20 June 2024
The doctor was very informative and the receptionists were kind and respectful. I quickly managed to book an appointment and I could always contact them easily.
Visited June 2024
Review titled St James Medical Practice Limited
Replied on 28 June 2024
Dear Souhila, Thank you so much for your kind words. We're thrilled to hear that you had a positive experience with our team. Ensuring that our patients receive clear information and respectful service is very important to us. We're glad you found the appointment booking process smooth and that we were easy to reach. Your feedback is greatly appreciated and we look forward to continuing to provide you with excellent care The St James Management Team
-
Review titled Excellent doctor
Rated 4 stars out of 5
by Shirley Mulhall - Posted on 04 June 2024
Saw dr k. Excellent doctor. Lovely manner & explained everything throughly. Was in on time & everything went smoothly.
Visited June 2024
Review titled St James Medical Practice Limited
Replied on 06 June 2024
Dear Shirley, Thank you for your kind review. We’re thrilled to hear that your appointment with the Dr went smoothly and that you found them to be an excellent doctor. It’s great to know that they took the time to explain everything thoroughly and that you had a positive experience. We appreciate your feedback and look forward to continuing to provide you with excellent care. The St James Management Team
-
Review titled Almost impossible to get an appointment
Rated 2 stars out of 5
by Anonymous - Posted on 05 June 2024
Each appointment requires an online form and then a call back which if you miss it you have to start the process from scratch. This is extremely difficult when working full time. I was called on a Saturday morning when the online form stated I would be called 8-6 on a weekday. Despite detailing a skin condition that I have a history of and an concerned about returning I was directed to an out of hours GP via the phone who could therefore not examine me. He was quite dismissive of the photo I sent 'not looking very very bad' to which I explained this is why I wanted an in person appointment. He told me he was writing a referral for my private health insurance, however when I went to the GP practice to pick it up the notes say that he told me he was unable to do a referral. I also felt like he was rushing to get me off the phone. Overall this has added an extra week onto the process and I am back to square one having to use the online form to try to be seen in person. This is both frustrating and stressful and requires a huge amount of to just get an appointment.
Visited June 2024
Review titled St James Medical Practice Limited
Replied on 20 June 2024
Dear Patient, Thank you for taking the time to share your experience. We are genuinely sorry to hear about the challenges you've faced with our appointment system and the difficulties it has caused. We are currently working on improving our appointment system to make it more convenient and reliable and your feedback will be instrumental in this process. To discuss your feedback further please call or visit the surgery to speak to a senior member of staff so we can help to resolve your issues. The St James Management Team
-
Review titled Excellent Practise
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2024
Excellent experience - we were seen quickly by a very skilled nurse who put my daughter at ease. The team at the practise care and this is routinely demonstrated at every visit.
Visited May 2024
Review titled St James Medical Practice Limited
Replied on 06 June 2024
Dear Patient, Thank you so much for your wonderful feedback. We are thrilled to hear that you had an excellent experience and that our skilled nurse was able to put your daughter at ease. Our team takes great pride in providing compassionate and timely care to our patients and it's gratifying to know this is reflected in your visits. We look forward to continuing to support you and your family. The St James Management Team
-
Review titled Prompt Service
Rated 4 stars out of 5
by Kim - Posted on 20 May 2024
I was due a vaccine and the nurse was wonderful - checked my general wellbeing before administering the vaccine and re-scheduled my bloodworks - gave advice which was very helpful
Visited May 2024
Review titled St James Medical Practice Limited
Replied on 06 June 2024
Dear Kim, Thank you for your kind review. We are pleased to hear that you had a positive experience with our nurse. It's great to know that the nurse took the time to check your general wellbeing, reschedule your bloodwork and provide helpful advice. Your health and comfort are our top priorities. We appreciate your feedback and look forward to continuing to support your healthcare needs. The St James Management Team