St Marks Medical Centre (Tcg Medical)
42 Derby Road, Southport, PR9 0TZContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about St Marks Medical Centre (Tcg Medical).
Reviews
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Review titled Poor practice
Rated 1 star out of 5
by Brittney - Posted on 19 April 2023
I'm looking at changing gp surgery due to the service I've received. I've experienced poor communication and poor organisation. It's extremely hard to get hold of anyone at the practice and I've found staff to be un-caring and unhelpful.
Visited April 2023
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled Wouldn't recommend
Rated 1 star out of 5
by Anonymous - Posted on 28 April 2023
Very difficult to get hold of, always take around 30 minutes at least to get through. Poor communication, and just feels hard to get anything resolved.
Visited April 2023
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled Bad service
Rated 1 star out of 5
by Anonymous - Posted on 04 May 2023
My daughter, who has additional needs, has been unable to get an appointment following a hospital discharge. It's very difficult to get hold of the practice and get scything sorted for my daughter. We are now trying to change practices.
Visited April 2023
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled Top notch service
Rated 5 stars out of 5
by Jo - Posted on 20 April 2023
The clinical staff is top notch here, relaly good Doctors and nurses. Some of the new admin staff are very good and very caring. I have been with them for over 4 years and I have to say the place has just gotten better and better over time. My foot ailment was treated quickly and efficiently. Referall done rapidly. Smooth efficient service.
Visited April 2023
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled Would not recommend
Rated 1 star out of 5
by Jamie - Posted on 19 April 2023
It is very difficult to get through to the practice (some receptionists are lovely though). I have had poor care from this practice and wouldn't recommend. I have not found the medical staff to be great, but that's my experience.
Visited March 2023
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled Very inclusive!
Rated 3 stars out of 5
by Jasmine - Posted on 28 March 2024
I work as a receptionist myself, I appreciate the patches e-consult service as I can always get to speak to a medical professional this way, I work 8-6 so I don't have time to call up at 8am so it's great for people like me to get the medical help I need. Quick and efficient!!
Visited March 2023
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled An honest review
Rated 5 stars out of 5
by Jen - Posted on 18 February 2023
I have been at St Marks a very long time, almost 4 years, and been a resident of Southport now 27 years previously in Mawdesley. I ran into one of the partners in the car park this week which prompted this review. He was very nice and asked me how my experience was. In all honesty my experience at the Practice has been great. All of the GP's and Nurses here are beyond excellent. I have lots of medications and the medicine management team, both over the phone and in person are excellent, and probably the best I have experienced in the last 20 years. They really care about your wellbeing. The only weakness is on the phones where they have some excellent staff who are polite nice and empathetic. But a few can be sometimes rude and sound like they don't care. However, after speaking to the nice gentleman who encouraged me to give a review. I don't even care about waiting on the phone as long as I get a polite person on the other end, so this is the only thing that needs to get better, but apart from that everything is really great here, and I would say they provide the best care in all of Southport.
Visited February 2023
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled I was misled by the doctor
Rated 2 stars out of 5
by Anonymous - Posted on 21 April 2023
I asked the doctor to arrange a test for prostate cancer He said OK I then asked for the results of my recent blood test I was told all is normal I have recently found out that i was not tested for Prostate cancer . I think this is disgusting I went round telling my family and friends that all was good I must admit that St marks are now giving me all the tests that they think are needed. ( I think)
Visited February 2023
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled Best kept secret
Rated 5 stars out of 5
by Linda K - Posted on 19 January 2023
I have lived in Southport for 7 years and have pretty much registered in all practices including Kew, Christiana, and Cumberland. I have now been with St Marks 2 years, and can genuinely say the care you get here is far superior with clinicians taking time to understand your needs and really give you best care, not just take a pill here take a pill there. This is genuinely an excellent Practice. Hard to get through on the phone sometimes, but service is excellent.
Visited January 2023
St Marks Medical Centre (Tcg Medical) has not yet replied.
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Review titled Can't get through on the phone
Rated 2 stars out of 5
by Mrs E (daughter) - Posted on 22 December 2022
My elderly parents are having difficulty getting through, on hold/in que for over an hour to be cut off, not just once several times. Waiting blood results so steroids can be prescribed. It took nurse 12 days to attend upon my father to take bloods from when GP first visited him. The whole system is failing.
Visited December 2022
St Marks Medical Centre (Tcg Medical) has not yet replied.