St Peter's Street Medical Practice
16 1/2 St Peter's Street, Islington, London, Greater London, N1 8JGContact details and opening times
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Review titled shocking
Rated 1 star out of 5
by Anonymous - Posted on 28 April 2023
filled out e consult at 7am in the morning clearly stating my symptoms (cough, wheezing etc) received a text saying I had been referred to the pharmacy, spoke to the pharmacy who said they were unable to diagnose but they thought I should be seen by a doctor so yet again for the 5th time this year I have had to pay to go private for myself or one of my children because the complete incompetence and lack of care at this surgery - turns out I have a chest infection which the doctor said if left would have only worsened, he was infact horrified that i’d been fobbed off to a pharmacy - it’s got to the point where I actually feel like it is now pointless calling this surgery or filling out an e consult (as they tell you to do rather than booking you in when you call anyway) - definitely will be leaving for mine and my families future safety! shame as I have been with the surgery for 45 years!
Visited April 2023
Review titled St Peter's Street Medical Practice
Replied on 24 May 2023
Many thanks for taking the time to feedback about your recent experience of the service, i am very sorry to read this has been such a negative experience for you. A GP does triage all the e-consults/ e-lites submitted by patients and if they feel appropriate, sign posts them to the relevant service. It would be helpful to know your details so that i can pass this on to the GP who triaged your E-consult on this day? Unfortunately as this review is anonymous, i am unable to contact you directly. If you are able to drop a note in to the reception FAO Laura Mayo Practice Manager, or send an administrative task through the E-consult section on our website, again for my attention, i will ensure this is fed back. I am really sorry that this has resorted to you seeking private advice for your issues, i would really like to be able to discuss this further, if possible. Best wishes, Laura Mayo, Practice Manager