Stirchley Medical Practice
Stirchley Health Centre, Sandino Road, Stirchley, Telford, Shropshire, TF3 1FBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful appointment system
Rated 1 star out of 5
by Anonymous - Posted on 10 June 2024
This practice effectively discriminates against people who work full time. For some, myself included, it is not possible to call at 8.30am and stay on hold for in excess of 45 minutes. This means I am not able to answer work related calls so I have to request time off work. I've repeatedly told reception staff this when calling and have been advised to 'try every few days' but that appointments book up very quickly. My most recent call related to concerns of two unusual lesions on my skin. Wasn't even offered an appointment with a nurse for peace of mind bearing in mind the NHS website advises to seek GP advice ASAP.
Visited June 2024
Stirchley Medical Practice has not yet replied.
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Review titled Reassuring, attentive and caring
Rated 5 stars out of 5
by Nina Biggs - Posted on 07 June 2024
My appointment was for a smear test. I was reassured and felt comfortable all the way through the appointment. This can be a sensitive appointment but I felt completely at ease I was feeling under the weather and struggling with a cough. With my underlying asthma condition it was decided to give me a check over. Chest infection diagnosed and antibiotics prescribed. The staff went above and beyond for me and I am extremely grateful. Not all of my experiences have been this positive. So thank you to all of those involved.
Visited June 2024
Stirchley Medical Practice has not yet replied.
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Review titled Absolutely Fantastic Practice
Rated 5 stars out of 5
by Craig Symmonds - Posted on 31 May 2024
I seriously couldn't be happier with the care i have received from the Drs and nurses and reception staff at both Sutton Hill and Stirchley med practice. Very very thorough from start to finish. I honestly can not fault the help and advice and service i have received. You are all a credit to your profession 😃 from first check up to the blood tests and chest xrays and spirometry tests and follow up phone calls. You literally are perfect. In my honest opinion
Visited May 2024
Stirchley Medical Practice has not yet replied.
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Review titled Poor and unavailable service
Rated 1 star out of 5
by Anonymous - Posted on 08 April 2024
Can never get an appointment even ringing at 8.30am you spend an hour in the Que and by time you get through get told no appointments call again tomorrow, it’s ridiculous especially if you work. You can’t get pre booked appointments anymore either.
Visited April 2024
Stirchley Medical Practice has not yet replied.
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Review titled Positive outcome
Rated 5 stars out of 5
by Barry - Posted on 06 March 2024
Re the doctor today, I felt that he listened intently, asked and then also answered my questions fully He confirmed my negative test result. In fact that was the only negative during my whole consultation. He concluded to my satisfaction, by explaining a plan of action going forward, both short and longer term too. My sincere thanks to him for putting my mind at rest, on what was previously of great concern to me
Visited March 2024
Stirchley Medical Practice has not yet replied.
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Review titled Just Awful
Rated 1 star out of 5
by Anonymous - Posted on 26 March 2024
It’s ridiculously difficult to try and see your own doctor, rarely able to see anyone twice if ou are able to eat an appointment in the first place. I’ve had worsening chest pain for the last few months related to long COVID, when I eventually managed to get an appointment (someone new again) I was asked to return for an ECG and arrange for a blood test. The ECG shows an abnormally and the bloods also show the same abnormality that I’ve had for the last two years but despite this the doctors notes say the ECG is ok and the bloods are to be repeated 3 months time, I have tried for 2 days to get feedback only be told I need an appointment to discuss it which the earliest available is another 2 weeks. 2 weeks of daily pain before I can even discuss why they won’t investigate further and just want to kick the can down the road again. Avoid this place like the plague!
Visited March 2024
Stirchley Medical Practice has not yet replied.
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Review titled Great appointment
Rated 4 stars out of 5
by Anonymous - Posted on 01 December 2023
I cane in for my child and he is not keen of the doctors but the doctor that he saw was very helpful in making him feel welcome and unafraid
Visited December 2023
Stirchley Medical Practice has not yet replied.
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Review titled very efficient and supportive
Rated 5 stars out of 5
by Liz - Posted on 03 January 2024
I recently contacted the Stirchley surgery because of breathlessness. Within 20 hours I had blood tests, 2 ECGs, a chest X-ray and contacted 4 doctors not to mention the support from all tha admin staff. I have since had an echocardiogram.Throughout, my treatment has been both very efficient and very supportive, so a big thank you to everybody.
Visited December 2023
Stirchley Medical Practice has not yet replied.
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Review titled Eventually I just ended the call out of frustration
by schneiderv958 - Posted on 05 January 2024
I had a bad cold with chest congestion. I rang 111 and they informed me they could not get a doctor that was available to ring me back, but they would get a doctor from my own practice to ring me back the next day. I specified I wanted a doctor and not a clinical practioner to ring me back. I was woken up at 8.30 after finally getting some sleep after a night coughing. A practicing nurse spoke to me, not a doctor although I specified a doctor. This person was impossible, they would not listen to what I was saying would not keep to the subject I rang about and interrupted me everything I tried to give an explanation. Eventually I just ended the call out of frustration. I remember now this same person rang me about 18 months ago and behaved exactly the same in which I had to end the call. I looked on my online medical records the next day and person had written the exact opposite to what I had articulated to them.
Visited December 2023
Provided by Care opinion
Stirchley Medical Practice has not yet replied.
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Review titled Very impressive service
Rated 5 stars out of 5
by Anonymous - Posted on 27 November 2023
After being picked up for high blood pressure at a drop in Covid vaccination centre the information was sent to Stirchley Medical Centre. They have been so thorough in performing, what seemed like, a service and a full MOT! I have spoken to 2 doctors at the Centre who spent time and were very empathetic to my needs. Nothing was too much trouble. Thank you so much for the good service I received.
Visited November 2023
Stirchley Medical Practice has not yet replied.