Stirchley Medical Practice
Stirchley Health Centre, Sandino Road, Stirchley, Telford, Shropshire, TF3 1FBContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Stirchley Medical Practice.
Reviews
-
Review titled Example of a good friendly happy practice
Rated 5 stars out of 5
by Marc - Posted on 03 July 2023
I have to deal with Stirchley Medical Practice because I am the main carer for my sister who has mental health issues, which involves much medication , blood tests etc. I have had nothing except help kindness concern and great services from all the staff , the lovely people who answer the phones , even if sometimes it can take a while they are always so calm and out to help you. The nurses are wonderful, again service with a smile and the doctors again seem to be so helpful. I know that there may be some bad practices (or the press might think there are) but Stirchley Medical Practice is certainly not one of the bad one, definitely one of the best. We are very lucky to have such a great Practice with great staff. Thank you.
Visited July 2023
Stirchley Medical Practice has not yet replied.
-
Review titled Nightmare
Rated 1 star out of 5
by Fay meadows - Posted on 09 May 2023
As a family we are lucky that we rarely need to see a doctor. However on the rare occasion I have tried to get an appointment it is just ridiculous. Today I waited on hold (having finally managed to get through to the line) for over half an hour before being told I would need to call back tomorrow at 8:30am to try for an appointment then. I start work at 8:30 and don't then have the time to sit on hold for half an hour or more. I have always worked full time and paid my NI contributions. Would be nice to be able to see a doctor every once in a blue moon. Really unimpressed
Visited May 2023
Stirchley Medical Practice has not yet replied.
-
Review titled Fantastic Practice & Service!
Rated 5 stars out of 5
by Emma A - Posted on 12 March 2024
I wanted to leave a review on my experiences as I’ve always had fantastic service. I appreciate that we all have to queue to book an emergency appointments. However, once you get through or just contact the surgery all the staff are helpful and just want to help you. Stand out service especially when my Dad passed away and support with the ongoing care for my Mom and all the staff in the office. Thank you as we know how stretched and under pressure you all are.
Visited March 2023
Stirchley Medical Practice has not yet replied.
-
Review titled Poor level of care
Rated 1 star out of 5
by Emily - Posted on 10 February 2023
I have had recurring back pain since March 2022. It got so bad I had sciatic pain all down my right leg I could barely walk. I called the surgery multiple times and spoke to the same Dr, they advised me it was “tight back muscles” and to try getting a massage. I wasn’t happy with this response so paid to see a Chiropractor who suggested I need a mri. They wrote a letter to stirchley medical advising of why they thought this would benefit me. I did get referred for an mri eventually, whilst waiting the pain was so bad it was unbearable. I was put in cocodamol and naproxen and have been on them since August ( which I have now been advised is dangerous to be taking for so long) I then called and spoke to the same Dr at stirchley complaining about the pain and their response was “what do you want me to do about it” and that the mri could take months. Fast forward to today and I am currently under a consultant at rjah orthopaedic hospital awaiting a date for spinal surgery. I have a very large prolapsed disc and am at high risk of cauda equina syndrome which could potentially leave me paralysed. I feel like I was not taken seriously at all, I was neglected and if it wasn’t for the chiropractor sending that letter I probably wouldn’t of been sent for the mri. I’m glad I don’t have to deal with them anymore now I’m under a consultant at the rjah.
Visited January 2023
Stirchley Medical Practice has not yet replied.
-
Review titled Amazing service
Rated 5 stars out of 5
by Sue Briscoe - Posted on 13 October 2022
I cannot praise this surgery enough, from receptionists to Dr's and nurses. Everyone one is kind, caring and professional.They do their best put you at ease and explain everything carefully. Thank you all for providing such a good service.
Visited October 2022
Stirchley Medical Practice has not yet replied.