Sutton Benger Surgery
Chestnut Road, Chippenham, Wiltshire, SN15 4RPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Recent visit
Rated 5 stars out of 5
by Anonymous - Posted on 11 March 2025
I paid a recent visit to the surgery having had a series of blood samples analysed and a recommendation to seek further support from an overseas GP service. I was seen promptly by a local go who agreed to refer me on to a specialist.
Visited March 2025
Review titled Sutton Benger Surgery
Replied on 12 March 2025
Dear Patient, Thank you for sharing your experience. We are pleased to hear that you were seen promptly and that the GP was able to arrange a referral for you. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good Service
Rated 5 stars out of 5
by Iain Craig - Posted on 18 March 2025
Excellent service from booking the appointment to logging in at reception to seeing the doctor. Quick diagnosis and treatment given there and then. Extremely efficient!
Visited March 2025
Review titled Sutton Benger Surgery
Replied on 19 March 2025
Dear Iain, Thank you for your kind words! We are pleased to hear that you found the service efficient and received prompt care. We appreciate your feedback! Kind Regards, Julie Taylor - Operations Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 26 March 2025
This is a good small practice in the outlying semi rural area.You are seen quickly by a helpful receptionist.Appointment was to time and Doctor was understanding and helpful.Medication was prescribed.
Visited March 2025
Review titled Sutton Benger Surgery
Replied on 31 March 2025
Dear Patient, Thank you for your kind review! We are pleased to hear that you had a positive experience at our practice. We aim to ensure prompt service and compassionate care and we really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good experience
Rated 5 stars out of 5
by Chris Baldock - Posted on 13 March 2025
Excellent interview and sound advice with practical and ongoing actions. Good response to appointment request.
Visited March 2025
Review titled Sutton Benger Surgery
Replied on 17 March 2025
Dear Chris, Thank you for your feedback. We are pleased to hear you found the consultation helpful and that your appointment request was handled smoothly. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very satisfactory consultation
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2025
My appointment was punctual, and the four points that l raised with the Doctor were all thoroughly dealt with.
Visited March 2025
Review titled Sutton Benger Surgery
Replied on 10 March 2025
Dear Patient, Thank you for your feedback! We are pleased to hear your appointment was punctual and that the doctor addressed all your concerns thoroughly. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good practice
Rated 5 stars out of 5
by Hilary Ross - Posted on 18 March 2025
Appointment on time and referral made after discussion with gp following recent xray results. Text received afterwards confirming referral process started.
Visited March 2025
Review titled Sutton Benger Surgery
Replied on 19 March 2025
Dear Hilary, Thank you for your feedback! We are pleased to hear your appointment went smoothly and that your referral process was promptly confirmed. If you need any further assistance, please let us know. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Lauren eatough - Posted on 14 March 2025
First time at this practice , part of the patford house , Absolutely wonderful staff , was put at ease straight away , and gave us the time to explain symptoms and ask any questions , not at all rushed Would love to have her as our family doctor
Visited March 2025
Review titled Sutton Benger Surgery
Replied on 17 March 2025
Dear Lauren, Thank you for your feedback. We are pleased you felt at ease and had the time to discuss your concerns. We appreciate your kind words and look forward to supporting your healthcare needs. Kind Regards, Julie Taylor - Operations Manager
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Review titled Clear and helpful
Rated 5 stars out of 5
by Tracy - Posted on 27 February 2025
Getting an appointment took a couple of weeks however, on seeing Dr, problem was discussed, and peace of mind given. Helpful doctor.
Visited February 2025
Review titled Sutton Benger Surgery
Replied on 04 March 2025
Dear Tracy, Thank you for your feedback. We understand that waiting for an appointment can be frustrating, but we are pleased to hear that your consultation was helpful and provided peace of mind. We will continue working to improve access where possible. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great visit.
Rated 5 stars out of 5
by Anonymous - Posted on 08 February 2025
I attended Sutton Benger surgery for the 2nd time in 2 weeks and on both occasions the staff were friendly and attentive. I even got an appointment within 2 days of requesting it!!
Visited February 2025
Review titled Sutton Benger Surgery
Replied on 10 February 2025
Dear Patient, Thank you for your lovely feedback! We are pleased to hear that you had a positive experience and that our team was able to assist you promptly. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good surgery
Rated 4 stars out of 5
by Anonymous - Posted on 11 February 2025
Doctor was very helpful.Listened to my health issue and suggested a condition I had not heard of.I was given reassuring advice and information and referred to patient website for more information.Receptionist was friendly and helpful.
Visited February 2025
Review titled Sutton Benger Surgery
Replied on 12 February 2025
Dear Patient, Thank you for your kind review! We are pleased to hear that the doctor provided helpful advice and information about your condition. It is also good to know that our receptionist made you feel welcome. Kind Regards, Julie Taylor - Operations Manager