Sutton Benger Surgery
Chestnut Road, Chippenham, Wiltshire, SN15 4RPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service.
Rated 5 stars out of 5
by Anonymous - Posted on 23 July 2024
Doctor I had face to face appointment with was brilliant. Listened to me and took my opinion into consideration. The referral he made for me came through the next day.
Visited July 2024
Sutton Benger Surgery has not yet replied.
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Review titled Excellent care received, put my worries at ease.
Rated 5 stars out of 5
by Emma Carter - Posted on 18 July 2024
Contacted within 45 minutes of submitting form and offered appt in 7days. Lovely surgery in Sutton Benger. The doctor was amazing
Visited July 2024
Review titled Sutton Benger Surgery
Replied on 19 July 2024
Dear Emma, Thank you for your kind review! We are pleased to hear you had a positive experience with our prompt service and enjoyed our Sutton Benger surgery. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Knowledgeable and friendly
Rated 5 stars out of 5
by Stu - Posted on 12 July 2024
I received an appointment within a few days, with a very knowledgeable Doctor that immediately diagnosed my injury and offered practical, useful advice and support. Great little practice, well worth the trip.
Visited July 2024
Review titled Sutton Benger Surgery
Replied on 15 July 2024
Dear Stu, Thank you so much for your kind review! We are pleased to hear that you had a positive experience with our practice and that our doctor could assist you promptly and effectively. Your feedback is greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly practice
Rated 5 stars out of 5
by Malcolm Handscomb - Posted on 12 July 2024
Extremely informative very well explained diagnosis I did not feel as if I was being hurried all I can say is a very positive experience.
Visited July 2024
Review titled Sutton Benger Surgery
Replied on 15 July 2024
Dear Malcolm, Thank you for your kind review! We are pleased to hear that you had a positive experience and felt well-informed during your visit. Your feedback is greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great appointment
Rated 5 stars out of 5
by Andrew Nourish - Posted on 13 July 2024
I had an appointment at Sutton benger practice 11.07.24. I don't mind having to travel to Sutton Benger and was just happy to actually get a face to face appointment with a Dr. He was fantastic and would request him if possible for future appointments. I never felt rushed, I was listened too and with a few issues. Each issue was explained to me with an individual plan for each issue. I come away motivated and satisfied with knowing what was wrong , what I needed to do and what medication was going to assist.
Visited July 2024
Review titled Sutton Benger Surgery
Replied on 15 July 2024
Dear Andrew, Thank you for your review! We are pleased to hear that your visit to Sutton Benger practice was positive and that you felt well cared for. It is good to know that the doctor provided thorough explanations for each of your concerns. We look forward to continuing to support you. Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly welcome
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2024
Received a warm welcome from the receptionist. Was seen by the Doctor on time. The Doctor was thorough and reassuring. Explained the plan going forward . I felt involved with my care.
Visited July 2024
Review titled Sutton Benger Surgery
Replied on 05 July 2024
Dear Patient, Thank you so much for your kind review! We are pleased to hear about your positive experience with us. We look forward to continuing to support you and appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Esther Barker - Posted on 10 July 2024
The receptionist was lovely and I saw the doctor about 10 minutes after arriving. The doctor was also lovely. We parked opposite because the car park was a bit small.
Visited July 2024
Review titled Sutton Benger Surgery
Replied on 11 July 2024
Dear Esther, Thank you for your kind feedback! We are pleased to hear that you had a positive experience with our team. We apologise for any inconvenience with the parking, but glad you found a spot nearby. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Caroline Daniel - Posted on 20 June 2024
Very professional and I always come away from my appointment feeling reassured The dispensing team are also very professional, will go the extra mile to accommodate. Thank you all.
Visited June 2024
Review titled Sutton Benger Surgery
Replied on 21 June 2024
Dear Caroline, Thank you so much for your kind review! We strive to provide a professional and reassuring experience for all our patients and it is good to hear that you feel well taken care of by both our clinical and dispensing teams. Patient satisfaction and comfort are a priority, and we are grateful for your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Understanding doctor
Rated 5 stars out of 5
by Anonymous - Posted on 21 June 2024
Doctor enabled me to Discuss all my health issues and sympathetic and advised me on the way forward, so happy to see this Doctor
Visited June 2024
Review titled Sutton Benger Surgery
Replied on 21 June 2024
Dear Patient, Thank you for your kind review! We are pleased to hear that you felt comfortable discussing your health issues and found our advice helpful. Patient satisfaction is our priority, and we are glad you had a positive experience. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent Professional
Rated 5 stars out of 5
by Ellen - Posted on 20 June 2024
The doctor I saw was well aware of my history and was caring and considerate in assessing how to proceed. Shame the receptionist, when trying to get the appointment wasn’t as professional.
Visited June 2024
Review titled Sutton Benger Surgery
Replied on 21 June 2024
Dear Ellen, Thank you for your review. We are glad to hear that you had a positive experience with the doctor and we apologise for any issues you faced with the receptionist. We appreciate your feedback. Kind regards, Julie Taylor - Operations Manager