Sutton Benger Surgery
Chestnut Road, Chippenham, Wiltshire, SN15 4RPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very helpful
Rated 4 stars out of 5
by Shane - Posted on 10 September 2024
Called in Thursday morning and had an appointment for the following day, unfortunately they were unable to help me with my issue but they get me referred to someone else that should be able to help. Overall, a very timely service where everyone I spoke to was extremely helpful
Visited September 2024
Review titled Sutton Benger Surgery
Replied on 10 September 2024
Dear Shane, Thank you for your feedback! We are pleased to hear you received timely service and helpful support, even though we needed to refer you to another specialist. We appreciate your understanding and patience. Kind Regards, Julie Taylor - Operations Manager
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Review titled Helpful and caring
Rated 5 stars out of 5
by Anna Earl - Posted on 21 September 2024
I sent the practice an email requesting a face to face appointment and was given options for that week. I saw a lovely Dr I felt very comfortable with. Many thanks
Visited September 2024
Review titled Sutton Benger Surgery
Replied on 24 September 2024
Dear Anna, Thank you for your kind review! We are happy to hear that you were able to get a convenient appointment and felt comfortable with the doctor. We will pass along your feedback to the team which is much appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good experience
Rated 5 stars out of 5
by Harris - Posted on 11 September 2024
Got an emergency appointment within an hour. Caring doctor diagnosed problem on what was my first visit. Impressed with the friendly service.
Visited September 2024
Review titled Sutton Benger Surgery
Replied on 16 September 2024
Dear Harris, Thank you for your feedback! We are pleased we could assist you quickly and that your first visit was a positive one. We take pride in providing caring and efficient service and appreciate your kind words! Best Regards, Julie Taylor - Operations Manager
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Review titled Great Doctor
Rated 4 stars out of 5
by Jennie Mills - Posted on 09 August 2024
The Dr listened intentely to my concerns. He made me feel very relaxed and comfortable and I found it easy to explain my symptoms in full. He explained in clear English what he could do to help me. I have already been advised that my referral has been actioned.
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 23 August 2024
Dear Jennie, Thank you for your kind review! We are pleased to hear that you felt relaxed and comfortable during your visit, and that the doctor took the time to listen and explain everything clearly. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Frictionless experience
Rated 5 stars out of 5
by Mohamed Mahdi - Posted on 13 August 2024
I visited the surgery for a cortisol injection. Nothing bad to say about the experience I had including the care from the GP. The building was a bit too warm though
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 23 August 2024
Dear Mohamed, Thank you for your review! We are pleased to hear your experience with the GP was positive. We note your comments about the temperature in the building and really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Best practice
Rated 5 stars out of 5
by Lesley andrews - Posted on 08 August 2024
I had my condition treated with a helpful doctor who treated me with understanding and privacy and followed up with the staff giving me another appointment straight away as needed .
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 23 August 2024
Dear Lesley, Thank you for your review! We are pleased to hear that you felt understood and well cared for by our doctor and staff. Patient comfort and privacy are important to us and we really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Ok
Rated 4 stars out of 5
by Anonymous - Posted on 25 August 2024
Lucky on the day when I needed appointment that there was appointment in my local surgery as I did have car to travel
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 29 August 2024
Dear Patient, Thank you for your feedback. We are pleased we could accommodate you with a local appointment when you needed it. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly Dr
Rated 4 stars out of 5
by Anonymous - Posted on 30 August 2024
Seen on time by very pleasant Dr that I had not met before. Surgery was quiet due to time of appointment. Was welcomed pleasantly by receptionist.
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 31 August 2024
Dear Patient, Thank you for your kind review! We are pleased to hear you had a positive experience with our team. It is good that your appointment went smoothly, and that our staff made you feel welcome. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled A sympathetic nurse
Rated 5 stars out of 5
by Anonymous - Posted on 31 August 2024
My appointment was made with short notice which I really appreciated. My appointment was on time & The Nurse was very approachable, knowledgeable and reassuring. Arranging a quick follow up appointment made me feel that I truly am ‘I’m very good hands !
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 31 August 2024
Dear Patient, Thank you for your positive review! We are pleased to hear that your appointment was timely and that the nurse provided reassuring and knowledgeable care. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good surgery
Rated 5 stars out of 5
by Michael - Posted on 17 August 2024
Good experience, I got an appointment within 4 days, doctor listened and came up with suggestions as to what it could be, with a suggested follow-up in a few weeks time
Visited August 2024
Review titled Sutton Benger Surgery
Replied on 29 August 2024
Dear Michael, Thank you for sharing your experience! We are pleased to hear you were able to get a prompt appointment and felt listened to by the doctor. Kind Regards, Julie Taylor - Operations Manager