Sutton Medical Centre
181 Carshalton Road, Sutton, Surrey, SM1 4NGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good care
Rated 4 stars out of 5
by Nassim - Posted on 26 November 2024
Went to GP and came out happy which is the main thing, found a solution and doctor was amazing to talk to! Good vibes and attention to care. Friendly which I love to see in all I really appreciate the care they give
Visited November 2024
Sutton Medical Centre has not yet replied.
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Review titled Really excellent
Rated 5 stars out of 5
by Michael Evans - Posted on 18 October 2024
A lovely surgery with lovely, kind helpful staff. I was seen very quickly with an urgent problem and couldn't have asked for better or more caring treatment. Thank you
Visited October 2024
Review titled Sutton Medical Centre
Replied on 28 November 2024
Dear patient thank you for your feedback. We will pass your feedback on to the staff. Kind regards Rosa Constantinou D Practice Manager
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Review titled Very efficient and helpful
Rated 5 stars out of 5
by Mrs FA - Posted on 10 September 2024
Sutton Medical Centre was very helpful offering me a phone appointment same day. The lady doctor was very helpful and kind. I am very happy with this surgery.
Visited September 2024
Review titled Sutton Medical Centre
Replied on 10 September 2024
Dear Mrs FA Thank you for your positive comment. Shall pass the feedback to the lady doctor and share it with the rest of the team as well. its always great to have a positive feedback which puts us all on a higher frequency. thank you SMC
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Review titled Felt heard
Rated 2 stars out of 5
by Selena - Posted on 03 July 2024
I appreciate the Pharmacist. I finally felt heard and not rushed off the phone as has typically been the case for me at this Practice (and in a face to face appointment). She was empathetic, patient and diplomatic. I want her to be acknowledged for this.
Visited July 2024
Review titled Sutton Medical Centre
Replied on 31 July 2024
Hi Selena it's great to hear you had a positive experience with our Pharmacist. She will certainly be acknowledged for this. Thank you for your review BP
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Review titled Great doctor
Rated 5 stars out of 5
by Ganimete Kaludra - Posted on 30 July 2024
My experience with this doctor was great, as I had to take my mother to the doctor and the doctor was very helpful and supportive.
Visited July 2024
Review titled Sutton Medical Centre
Replied on 31 July 2024
Dear Ms Kaludra Thank you for your review. Our GPs try their best to give the best care to our patients and find it very satisfying when patients are pleased with the care provided. BP
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Review titled Above and Beyond
Rated 5 stars out of 5
by Ruth - Posted on 14 May 2024
I had an appointment yesterday at the Doctors and forgot to mention something that I had intended to. I contacted the surgery today and they arranged for the Dr to call tonight to discuss this concern which she has just done. She listened to me and has referred me and arranged a scan to check the issue out. I feel that the Dr has gone above and beyond. It was really my own fault not to have mentioned this issue when I saw her yesterday at the surgery, so I’m really grateful. Thankyou.
Visited May 2024
Review titled Sutton Medical Centre
Replied on 31 July 2024
Hi Ruth Thank you for your positive comment. As a practice, we try our best to give the best care to all our patients. We are pleased you had a good experience.
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Review titled Review on Amna Magrey, Clinical Pharmacist
Rated 4 stars out of 5
by Irene - Posted on 18 March 2024
Excellent service provided by Amna Magrey, Clinical Pharmacist, she was pleasant, understanding and extremely efficient and dealt with my issue immediately.
Visited March 2024
Review titled Sutton Medical Centre
Replied on 18 March 2024
Dear Irene thank you for your positive comment regarding the excellent service provided by our clinical pharmacist. We shall pass on the feedback to her and our team. Bina Pattani Practice Manager
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Review titled This experience was great
Rated 4 stars out of 5
by Anonymous - Posted on 04 April 2024
I was consulted by the pharmacist, who was welcoming, she listened, she explained some of my results to be honest, nothing was a shock as i had seen the results and was aleeady aware of the concerns, She listened well. I did want some more i foemation around what actions to take. What changes to make. But assured me that correct referals were made. I explained my concerns and what i would like to happen. I believe that some of my requests have been addressed.
Visited March 2024
Sutton Medical Centre has not yet replied.
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Review titled Always Helpful
Rated 5 stars out of 5
by Elizabeth Ketcher - Posted on 20 February 2024
I saw the doctor last week who diagnosed a chest infection. He said to return if I wasn’t getting better. I called again and got through easily and was given an appointment same day with a lovely doctor who was very caring and kind and helpful. We have been with the surgery for about 19 years and always found all the staff, doctors, nurses reception to be helpful, professional and efficient, especially when my children were young they would always endeavour to see them quickly if they were poorly. I feel very fortunate to have such a fantastic GP surgery .
Visited February 2024
Review titled Sutton Medical Centre
Replied on 18 March 2024
Dear Elizabeth Thank you for your feedback. It is inspiring to receive positive feedback and shall pass this on to our excellent team. Bina Pattani Practice Manager
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Review titled Caring and professional
Rated 5 stars out of 5
by Anonymous - Posted on 02 November 2023
Excellent staff caring and very professional. I felt heard and was taken care of by excellent professionals.
Visited November 2023
Review titled Sutton Medical Centre
Replied on 03 November 2023
Dear Patient Thank you for your positive review. We shall share this with our team. We endeavour to give the best patient care in a safe environment and your review is very fulfilling