Tadley Medical P'ship
Holmwood Health Centre, Franklin Avenue, Tadley, Hampshire, RG26 4ERContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Tadley Medical P'ship.
Reviews
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Review titled Very efficient call back system
Rated 5 stars out of 5
by Anonymous - Posted on 24 July 2024
I called the practice and within an hour I had received a call back where I explained my symptoms, a doctor called me a few minutes later and was given an appointment for later this morning. I was impressed with the very efficient response
Visited July 2024
Review titled Tadley Medical P'ship
Replied on 24 July 2024
Thank you for leaving this wonderful feedback. Patient Care is our top priority and we're ecstatic to hear your good experience.
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Review titled Great service
Rated 5 stars out of 5
by Lynda Eastment - Posted on 17 July 2024
Following my annual blood test and completing the online review I received helpful and supportive advice from my GP and a Clinical Pharmacist
Visited July 2024
Review titled Tadley Medical P'ship
Replied on 17 July 2024
Thank you very much for your positive review. We are pleased that the input from both Doctor and Pharmacist was helpful to you. We will share your kind words with the whole team. Tadley Medical Partnership
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Review titled Speedy response
Rated 3 stars out of 5
by Anonymous - Posted on 10 May 2024
Walked in to the practice feeling poorly. Receptionist helped. I had a call back within a couple of hours and saw a GP 15 minutes later. Was diagnosed and prescribed treatment v quickly. Couldn’t fault the service today. Thank you to everyone who was involved included the Pharmacy next door.
Visited May 2024
Review titled Tadley Medical P'ship
Replied on 16 May 2024
Thank you so much for taking the time to leave your kind comments which have been shared with the whole team. We are pleased that our service met your expectations. Tadley Medical Partnership
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Review titled Great service
Rated 5 stars out of 5
by Andy - Posted on 02 January 2024
Thanks to the practice GP pharmacist for really quick and helpful response. Also to the receptionist or secretary who passed on an additional piece of information. Great service team.
Visited January 2024
Review titled Tadley Medical P'ship
Replied on 03 January 2024
Dear Andy Thank you for your kind comments which have been shared. We are really pleased that the team were able to assist you. Tadley Medical Partnership
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Review titled Very Efficient Practice
Rated 5 stars out of 5
by Gill Rushbrooke - Posted on 18 January 2024
I am agreeably surprised at how quickly my problem has been dealt with. Call back system is brilliant. All tests organised within days & follow up results within a week. Very impressed.
Visited January 2024
Review titled Tadley Medical P'ship
Replied on 24 January 2024
Dear Gill It is very kind of you to take the time to leave a review. We are very pleased that our system worked so well for you. We shall share your comments with the whole team. Tadley Medical Partnership
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Review titled Excellent Service
Rated 5 stars out of 5
by Roger Clifford - Posted on 04 January 2024
I contacted the surgery using the non urgent on-line system at 08:10 on Tuesday 2nd January for a blood test that i had forgotten to request, and it was approved and put on the system at 09:40. Excellent service, Happy New Year to all the Doctors, nurses & support staff at Tadley Medical Centre. Your all doing a great job in difficult times.
Visited January 2024
Review titled Tadley Medical P'ship
Replied on 10 January 2024
Dear Mr Clifford We are really pleased that the online system worked for you and thank you for your kind wishes. Tadley Medical Partnership
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Review titled Declining service
Rated 2 stars out of 5
by Anonymous - Posted on 17 January 2024
Phoned Holmwood on Tuesday 09/01/24 to book a doctors appointment. The receptionist filled in the request form and said a doctor would call me that day. Nobody called. Approching midnight on the following Friday the condition reappeared and worsened and 111 was called. They arranged for an ambulance to be sent immediately and I was transferred to hospital. Spent two days in hospital before release. Took a covid test on the following Monday and this was positive, clearly contracted in hospital. The service at this health centre has deteriorated quite severly in recent years and their inefficencies are placing a larger strain on the wider NHS.
Visited January 2024
Review titled Tadley Medical P'ship
Replied on 24 January 2024
Thank you for taking the time to leave a review. We are very sorry you had a bad experience and would very much like to investigate this further. Would you please contact the Practice directly with more detail. Tadley Medical Partnership
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Review titled Complete Lack of service
Rated 1 star out of 5
by Mariola Woznicka - Posted on 24 February 2024
Over a month ago After many attempts on line and by phone I eventually got through - trying to book my 12y child for allergy test . Been told that within 5 working days someone will contact me . - nothing happen - 2 weeks later i went to the clinic by my self - very annoyed receptionist told me to wait as my daughter allergy is no emergency. i waited over a week - to get a phone call - telling me that somebody will send me an email about it . So far nothing happen - the phone call took place on 14/02/2024 -over ten days ago - My daughter suffers really bad - during a pollen season - which will start soon - no available tablets , sprays, drops etc - helps . its affecting her life at school and at home .
Visited January 2024
Review titled Tadley Medical P'ship
Replied on 29 February 2024
Dear Mariola We are very sorry that our service failed meet your expectations. This was due to an oversight on our part but we understand the matter has now been resolved to your satisfaction. Please accept our sincere apologies for the delays in responding to your initial request. Tadley Medical Partnership
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Review titled Positive and reassuring experience!!
Rated 5 stars out of 5
by Anonymous - Posted on 11 December 2023
Tried out the new system for requesting GP contact this morning for my 7yr old son who has been suffering with a nasty cough for the past 3 days. I logged onto Tadley Medical Partnership website at 8.05 and filled out the request form which I found within two easy steps on their home page . Within 30 mins a Doctor had contacted me via text (which I had requested because my signal is bad where I live) and offered me a face to face appointment for my son to be seen. Very pleased with how my request was dealt with and for me has shown me the new system can and does work.
Visited December 2023
Review titled Tadley Medical P'ship
Replied on 13 December 2023
Thank you for your kind review which has been shared with the whole team. We are really pleased that you found the new system easy to use and that you had a prompt response from us. We understand that change is sometimes difficult but we are now getting a positive response from our patients. Tadley Medical Partnership
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Review titled Home Visit !
Rated 4 stars out of 5
by Russell Austin - Posted on 09 January 2024
We were grateful to one of the GP's for doing a home visit recently - for my wife who has dementia. We are trying to follow the doctor's advice (!)
Visited December 2023
Review titled Tadley Medical P'ship
Replied on 10 January 2024
Dear Mr Austin Thank you for taking the time to leave a review. Please do not hesitate to contact us when you need further assistance. Tadley Medical Partnership