The Allum Medical Centre
Fairlop Road, Leytonstone, London, Greater London, E11 1BNContact details and opening times
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Reviews
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Review titled Poor Triage Experience
Rated 1 star out of 5
by Chanelle - Posted on 08 September 2022
Yesterday I called and explained I was experiencing headaches, sore throat, body aches and general fatigue over the weekend. I explained my throat had become worse, with me experiencing pain when I swallow and I had white spots on my tonsils. I was told I'd receive a call back the same day, but I didn't. When I called the Allum Practice about it this morning, I was told I was called on my house phone twice and there was no mobile number on the system. This is not true, as someone in employment I always receive calls back via my mobile. I received a call last month on my mobile from a doctor. Today I was told there was nothing they could do and I would have to call back at 8am due to their mistake
Visited September 2022
Review titled The Allum Medical Centre
Replied on 22 September 2022
Dear Chanelle Thank you for your feedback. I have managed to contact you and you have told me that you have been seen by a clinician and prescribed the necessary antibiotics and you are feeling much better. I have spoken to members of staff and we apologise for any distress that you might have been caused. Please contact me if there are any further problems. With best wishes Gill Charters Governance Lead