The Broadway Surgery
3 Broadway Gardens, Monkhams Avenue, Woodford Green, Essex, IG8 0HFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very Poor practice.
Rated 2 stars out of 5
by Anonymous - Posted on 06 July 2024
I have been registered at this practice for over30 years. For the last 3 years at least it has been a nightmare trying to get any apmts. When I try to book an apmt either by phone or on line even at 1 minute past 8am when the practice opens I'm told that there are no apmts available. I have not seen any available apmts on line for the last 3 years, yet the rude staff at the reception always tell you to book Apmts on line. I doubt if the Apmt Page actually works or ever updated. I was turned away when I visited the practice requiring to see a GP as I had a problem with my right Eye which eventually I went privately for assistance, which turned out to be Conjectivitis. I spend 4 days ringing for an Apmt to get an Apmt for Blood test Review which the practice Text me to Book an Apmt and was being told No Apmts available until I insisted and then immediately was offered a Telephone call or a Face - Face Apmt for the next day. !! This is how I got to see a Doctor in the last 3 years. If I do not have an Apmt to Review my medication when I'm asked to do so, how I'm I going to get my usual Repeat Medication as I'm a Type 2 Diabetes patient.
Visited July 2024
The Broadway Surgery has not yet replied.
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Review titled Excellent blood test
Rated 3 stars out of 5
by Helen Craddock - Posted on 17 July 2024
Very good experience of blood test. Speedy and expertly completed. Appointment on time. More available blood test appointments would improve the service.
Visited July 2024
The Broadway Surgery has not yet replied.
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Review titled Check up appointment
Rated 3 stars out of 5
by Anonymous - Posted on 17 July 2024
My appointment was quick & easy & on time They took my blood pressure, weight, & pulse. All ok. I also had a blood test sample taken
Visited July 2024
The Broadway Surgery has not yet replied.
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Review titled Caring practice
Rated 5 stars out of 5
by Jackie Moor - Posted on 11 July 2024
Saw nurse and received advice and medication needed. Thanks also to reception staff who went above and beyond in their help.
Visited July 2024
The Broadway Surgery has not yet replied.
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Review titled Smear test
Rated 4 stars out of 5
by Anonymous - Posted on 13 July 2024
Had a regular smear test with the nurse at this surgery. Very professional and reassuring. No problems.
Visited July 2024
The Broadway Surgery has not yet replied.
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Review titled Great GP
Rated 4 stars out of 5
by Halima - Posted on 06 July 2024
Locum lady doctor was wonderful, professional and helpful. I was very happy with my appointment. Thank you.
Visited July 2024
The Broadway Surgery has not yet replied.
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Review titled Efficient
Rated 5 stars out of 5
by Janet Lovell - Posted on 17 July 2024
My appointment with the Practice Nurse was on time and carried out efficiently and in a friendly manner.
Visited July 2024
The Broadway Surgery has not yet replied.
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Review titled Appointment
Rated 4 stars out of 5
by Anonymous - Posted on 05 June 2024
I was very fortunate to get an appointment so quickly. However there was only 1 doctor in the surgery so my appointment was 50 minutes late.
Visited June 2024
The Broadway Surgery has not yet replied.
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Review titled Physio therapy appt
Rated 1 star out of 5
by Nicole Carter - Posted on 18 June 2024
Lady was very unhelpful today l told me my fingers are deformed forgot to ask me about my knees which I mentioned didn’t examine me at all and said I need to do exercises didn’t show me exercises just said I’ve emailed them to you. a complete waste of my time totally pointless even going to this appointment.
Visited June 2024
The Broadway Surgery has not yet replied.
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Review titled Happy with the service that I receive.
Rated 5 stars out of 5
by Lorraine Edney - Posted on 13 June 2024
Lengthy waiting time on the phone to get an appointment but the Dr listened to, and explained her answers to all my questions in a way that I could understand. I left feeing very positive about the whole experience.
Visited June 2024
The Broadway Surgery has not yet replied.