The Cedars Medical Centre
Sandbach Road South, Alsager, Stoke-on-Trent, Staffordshire, ST7 2LUContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about The Cedars Medical Centre.
Reviews
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Review titled Bad decisions
Rated 2 stars out of 5
by Anonymous - Posted on 11 January 2024
A gp rang my wife on friday and informed her she had cancer. She has seen me go through cancer and her notes when she checked online said she should have had face to face so i could have been there with her. I dont think its right not to give that news in person
Visited January 2024
Review titled The Cedars Medical Centre
Replied on 12 January 2024
Dear Anon, thank you for taking the time to review our services and please accept our apologies that you feel your wife has not received an acceptable level of service. We do strive to provide excellent care to all our patients and are disappointed and concerned when patients do not experience this. Unfortunately, due to the anonymous post, I have no way of investigating this concern other than discussing this review with the clinical team and asking them whether any GP/GP trainee can remember the call. If you could please ask your wife to contact me on 01270 275606 or via email on contactcedars@nhs.net I can investigate further. I am sorry I cannot address your concern in this response, but I would be happy to meet you and your wife to discuss this in person if this would be helpful to you. Thanks, Ross Harrison, Managing Partner.
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Review titled Excellent response
Rated 5 stars out of 5
by Jenna Hawkins - Posted on 30 October 2023
My little one was unwell cedars managed get her an appointment to be seen despite no appointments. When there we were the nurse who saw her was excellent and she was given help straight away and rushed to hospital in ambulance. All the staff were brilliant dealing with this emergency and she is now home after a few days in hospital. The staff couldn't have been more professional and helpful in getting her help fast when it was needed. Thank u!
Visited October 2023
Review titled The Cedars Medical Centre
Replied on 30 October 2023
Dear Jenna Hawkins, thank you for taking the time to provide feedback about our service. Firstly, i would like to start by saying i am glad your little one is now home from hospital and I hope she is feeling better. We are delighted that you had such a positive experience, I will pass on your comments to the practice team. Ross Harrison, Managing Partner.
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Review titled Great service
Rated 5 stars out of 5
by Neil - Posted on 17 October 2023
A quick, efficient and friendly service, in and out in less than 5 minutes - I actually arrived early, and was seen straight away - excellent service
Visited September 2023
Review titled The Cedars Medical Centre
Replied on 20 October 2023
Dear Neil, thank you for taking the time to provide feedback about our services. We are delighted that you have had a positive experience; we will continue to strive for excellence to ensure all patients receive outstanding patient care. I will pass on your comments to the practice team. Ross Harrison, Managing Partner.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 September 2023
Booking flu jab easy, after receiving an invitation by message on my phone Given appointment time and did not have to wait. All staff efficient including volunteers efficient and friendly.
Visited September 2023
Review titled The Cedars Medical Centre
Replied on 26 September 2023
Dear Anon, thank you for taking the time to provide feedback about our flu service. We are delighted that you had such a positive experience. I will pass on your comments to the practice team. Ross Harrison, Managing Partner.
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Review titled Well organised
Rated 5 stars out of 5
by Tone - Posted on 18 September 2023
Attended practice for pre-booked annual Flu vaccine. Very well organised by the Cedars. In and out in no time.
Visited September 2023
Review titled The Cedars Medical Centre
Replied on 26 September 2023
Dear Tone, thank you for taking the time to provide feedback about our flu service. We are delighted that you had such a positive experience. I will pass on your comments to the practice team. Ross Harrison, Managing Partner.
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Review titled Excellent patient care
Rated 5 stars out of 5
by Kay - Posted on 26 September 2023
Annual flu jab - this service is always very well organised and runs very smoothly. Staff at this practice are always pleasant and efficient and offer excellent patient care.
Visited September 2023
Review titled The Cedars Medical Centre
Replied on 26 September 2023
Dear Kay, thank you for taking the time to provide feedback about our flu service. We are delighted that you had such a positive experience. I will pass on your comments to the practice team. Ross Harrison, Managing Partner.
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Review titled Efficient service
Rated 5 stars out of 5
by Mrs CJ Roberts - Posted on 18 September 2023
Initially there was a queue for the flu jab but this cleared very quickly and the jab was carried out very efficiently
Visited September 2023
Review titled The Cedars Medical Centre
Replied on 26 September 2023
Dear Mrs CJ Roberts, thank you for taking the time to provide feedback about our flu service. We are delighted that you had such a positive experience. I will pass on your comments to the practice team. Ross Harrison, Managing Partner.
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Review titled Great Practice
Rated 5 stars out of 5
by Elizabeth Potts - Posted on 25 September 2023
Organised flu jabs. Was seen within a couple of minutes. Staff always very pleasant. Will be there next week for Covid jab.
Visited September 2023
Review titled The Cedars Medical Centre
Replied on 26 September 2023
Dear Elizabeth Potts, thank you for taking the time to provide feedback about our flu service. We are delighted that you had such a positive experience. I will pass on your comments to the practice team. Ross Harrison, Managing Partner.
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Review titled Efficient Practice
Rated 5 stars out of 5
by Stephen Clulow - Posted on 26 September 2023
Very efficient, greeted and directed to the nurse, Flu jab given on or before the appointment time. The centre waiting time was minimal
Visited September 2023
Review titled The Cedars Medical Centre
Replied on 26 September 2023
Dear Stephen Clulow, thank you for taking the time to provide feedback about our flu service. We are delighted that you had such a positive experience. I will pass on your comments to the practice team. Ross Harrison, Managing Partner.
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2023
Arrived for flu jab early and was dealt with straight away. No problems whatsoever. Staff extremely friendly and efficient.
Visited September 2023
Review titled The Cedars Medical Centre
Replied on 26 September 2023
Dear Anon, thank you for taking the time to provide feedback about our flu service. We are delighted that you had such a positive experience. I will pass on your comments to the practice team. Ross Harrison, Managing Partner.