The Croft Medical Centre
2 Glen Road, Oadby, Leicester, Leicestershire, LE2 4PEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent care by GP and Reception staff
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2024
The reception staff, as always, were excellent and completely professional in referring the matter to the GP, who dealt with the problem extremely efficiently and sympathetically Cannot fault the service provided ! Thank you so much.
Visited July 2024
The Croft Medical Centre has not yet replied.
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Review titled First class receptionist
Rated 5 stars out of 5
by Jane Welsh - Posted on 23 June 2024
Getting upset when trying to sort a problem with my prescription the receptionist very kindly took me to a private room and allowed me to talk and calm down whilst she gave me some brilliant advise on problems I currently have with mental health. It was exactly what I needed at the time and I will be eternally grateful for her help & intervention. I have already mentioned her to a doctor and another receptionist so I hope she has received my feedback. I’m assuming I can’t use her name.
Visited June 2024
The Croft Medical Centre has not yet replied.
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Review titled Efficient nurse
Rated 5 stars out of 5
by Terry - Posted on 13 June 2024
The nurse provided a professional, caring and efficient blood test for me. Explaining clearly about monitoring my blood pressure and keeping a record for a week. Sometimes in past it has been difficult to obtain a vein leading to several attempts. She did at quickly and cheerfully. Thank you.
Visited June 2024
The Croft Medical Centre has not yet replied.
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Review titled Kindness
Rated 4 stars out of 5
by Anonymous - Posted on 31 May 2024
I have spoken to a staff member a number of times and he has been consistently kind and willing to take action quickly on anything that is needed. Much appreciated.
Visited May 2024
The Croft Medical Centre has not yet replied.
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Review titled Good continuity of care.
Rated 4 stars out of 5
by Richard - Posted on 24 May 2024
An endoscopy report recommended certain medications. The GP whom I saw initially has maintained contact with me at every stage of the investigations. He called me to discuss the recommended drugs and explained what I needed to do. I feel that I have had good continuity of care and feel confident in the care I am receiving.
Visited May 2024
The Croft Medical Centre has not yet replied.
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Review titled Very poor
Rated 1 star out of 5
by Stephen Paine - Posted on 22 April 2024
This practice was the designated practice for my mothers care home. Very often they would be called to attend in the morning and then sent an out of hours doctor late at night. On my mothers death trying to get a death certificate proved difficult. They were very inefficient and when they did supply it a week later it had the wrong date on it At no time during my mothers stay would i say this practice offered a good service of care.
Visited April 2024
The Croft Medical Centre has not yet replied.
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Review titled Good service from this Practice
Rated 4 stars out of 5
by Sue Wilkinson - Posted on 01 February 2024
Although I had to wait for a GP consultation I opted for a phone consultation. All my queries met and with very helpful advice.
Visited February 2024
Review titled The Croft Medical Centre
Replied on 26 March 2024
Dear Sue, Thank you for your kind feedback, we are glad to hear all your queries were met during your consultation. This will be shared with the team during our next practice meeting. Kind Regards, The Croft Medical Centre
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Review titled No access to a doctor
Rated 2 stars out of 5
by Anonymous - Posted on 25 March 2024
I've been waiting for an appointment for a month, and every two weeks, despite the appointment, no one calls.
Visited February 2024
Review titled The Croft Medical Centre
Replied on 26 March 2024
Dear Patient, Thank you for taking the time to leave us your feedback, we are very sorry to hear of your recent experience with The Croft Medical Centre. We would be grateful if you could send us an email to croft.mc@nhs.net with your contact details so that we can investigate this further for you. Kind Regards, The Croft Medical Centre
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Review titled Disappointed
Rated 1 star out of 5
by Anonymous - Posted on 16 February 2024
I have had a terrible experience with a receptionist. She told me "see Dr *** again to get ur referral made urgent" so I said he doesn't work at croft he's an urgent care Dr they can't make or change referrals. Then she said OK who is ur GP and I told her and also said "I am happy to see anyone who can do it for me if I need to make an appointment like u say" and she said "well no because ur refusing to see Dr ***" and I reminded her that he does not work at croft! And he can't do anything abO out referrals bc he was a Dr I saw at Urgent care! In the end she was no help. I will call again and try to speak to someone different.
Visited February 2024
Review titled The Croft Medical Centre
Replied on 26 March 2024
Dear Patient, Thank you for taking the time to leave us your feedback, we are very sorry to hear of your recent experience with The Croft Medical Centre. We would be grateful if you could send us an email to croft.mc@nhs.net with your contact details so that we can investigate this further for you. Kind Regards, The Croft Medical Centre
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Review titled Palliative care
Rated 5 stars out of 5
by Adrian Smith - Posted on 12 June 2024
Very grateful that with the help of the Practice and the home support services we were able to care for my father at home where he died peacefully.
Visited February 2024
The Croft Medical Centre has not yet replied.