The Grange Medical Practice
Fartown Grange, Spaines Road, Huddersfield, HD2 2QAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled good practice
Rated 4 stars out of 5
by Anonymous - Posted on 14 February 2023
i found everything very acceptable booking appointment very easy and prompt and waiting time was good nurse was very pleasant
Visited February 2023
Review titled The Grange Medical Practice
Replied on 14 February 2023
Dear patient Thank you for taking the time to leave a review. It's really nice to hear that you found it easy to access our service and that you were seen on time by a pleasant nurse. Your feedback will be shared with the whole team at our next practice meeting. Kind regard DS
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Review titled 5 star care
Rated 5 stars out of 5
by Sharon Horsfield - Posted on 14 February 2023
Yet again used this practise been with grange 68 yrs the staff were all very caring and the GP heard my concern and acted immediately resulting in getting sorted out immediately with a hospital consultation well done to all concerned you literally saved my life
Visited February 2023
Review titled The Grange Medical Practice
Replied on 14 February 2023
Dear Sharon Thanks for leaving a review. It's really positive to hear about your recent experience and how quickly the practice were able to help you. Your feedback will be shared with the whole team at our next practice meeting. Kind regards DS
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Review titled Same day appointments
Rated 4 stars out of 5
by Anonymous - Posted on 21 February 2023
I phoned in the morning to book an appointment and was offered an appointment within 2 hours of my phone call. Excellent service. However, when I arrived, I had to wait 55 minutes before I was seen. That was frustrating but at least I got to see a GP the same day I phoned and for that, I'm grateful.
Visited February 2023
Review titled The Grange Medical Practice
Replied on 21 February 2023
Dear patient Thank you for taking the time to leave a review and 4-star rating. It’s great that you were able to access a clinician the same day, in fact 2-3 hours after you called us. It’s a shame you had such a long waiting time to see the clinician. This wouldn’t be typical for our waiting time and I would hope it’s a shorter waiting time next time. Kind regards DS
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Review titled Lovely practice
Rated 5 stars out of 5
by Charlene - Posted on 28 February 2023
Listened to the problem I had and explained possible options that can help me. Now closer to finding the root cause rather than my problems being dismissed with no answers. Would definitely recommend this practice, staff are very friendly and welcoming too!
Visited February 2023
Review titled The Grange Medical Practice
Replied on 02 March 2023
Dear Charlene Thank you for taking the time to leave a review. It's great to hear that you found our staff to be welcoming and friendly. This is very important to us and our patients. I'm delighted you would recommend us to friends and family - that's really reassuring. Kind regards DS
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Review titled Good Practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 March 2023
Understanding, professional and efficiency underpinned my appointment. Felt very comfortable that a resolution would be achieved for my health issue
Visited February 2023
Review titled The Grange Medical Practice
Replied on 11 March 2023
Dear patient Thanks for taking the time to leave a review. I’m delighted you were able to access our services quickly and that you’re confident your on the right treatment pathway. Your feedback will be shared with our whole team at our next practice meeting. Kind regards DS
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Review titled Be patient
Rated 3 stars out of 5
by Anonymous - Posted on 14 February 2023
Rang for another appointment after the medication prescribed the previous week had no effect. Was told I could only have a phone call from the pharmacist as I had already seen a doctor and this was procedure. Wasn’t happy and had to make a further 2 phone calls and a visit to the practice and wait 3 days before I received the call only to be told that I needed to see a doctor. My last previous visit to the doctor for an illness was probably 20 years ago so I was not impressed as it was now the weekend and had to wait again, so from my phone call to getting any help was almost a week.
Visited February 2023
Review titled The Grange Medical Practice
Replied on 15 February 2023
Dear Patient Thank you for taking the time to leave a review. I'm sorry you felt you were not given choice of clinician to speak to. This could have been for a number of reasons, including aiming to have you dealt with as soon as possible. Sometimes, the nature of your request might be suitably dealt with by a pharmacist or specialist clinician or service. I'm sorry if this wasnt explained to you. Your review will be shared with our whole team at our next practice meeting and I hope we will learn from your feedback. Kind regards DS