The Grange Medical Practice
Fartown Grange, Spaines Road, Huddersfield, HD2 2QAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good, friendly practice.
Rated 4 stars out of 5
by Anonymous - Posted on 29 May 2024
Needed to speak with a Dr. Regarding a problem and was dealt with quickly which has led to a hospital referral to undertake further investigation.
Visited May 2024
The Grange Medical Practice has not yet replied.
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Review titled Poor
Rated 2 stars out of 5
by Diane Walton - Posted on 14 May 2024
I have been having problems with my stomach for over a year now and it is getting worse, have had to leave work twice in the last week due to not being able to breathe, had some test done but they don’t get back to you about results and what the next step is, don’t seem to want to find out what the problem is otherwise they would be getting in touch with me and testing everything, if I don’t get in touch with you to see what to do next I would be forgotten about, had to phone 111 today cos that’s how bad it was 😡
Visited May 2024
Review titled The Grange Medical Practice
Replied on 23 May 2024
Dear Diane I am sorry to hear about your experience of the Practice. I have asked a member of my team to call you to take some more details about your recent encounter(s) so that I can investigate the matter. This will enable us to provide you with the support you need, and I will provide feedback to the individual(s) involved. Kind regards DS
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Review titled Good treatment.
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2024
Covid Vaccination arranged to suit my timetable. Done very professionally and friendly and with very little fuss.
Visited May 2024
The Grange Medical Practice has not yet replied.
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Review titled Good job.
Rated 5 stars out of 5
by Anonymous - Posted on 15 May 2024
Professional but friendly practice. Clearly under pressure the staff manage to be open and keen to help. Our family have always felt welcomed and listened to. I made an appointment easily on line and was seen punctually and successfully.
Visited May 2024
Review titled The Grange Medical Practice
Replied on 23 May 2024
Dear patient Thank you for taking the time to leave this amazing 5-star review. I'm pleased to hear you describe us as professional, but friendly. I'm glad you felt welcomed and listened to, and seen on time. Kind regards DS
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Review titled Amazing GP
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2024
I had a telephone follow up on 21/5/24 with a GP that I have been seeing for some time now. I feel she has fully supported me with all my health concerns, if it was not for this caring GP I would have really struggled at this difficult time. Thank you for all your hard work.
Visited May 2024
The Grange Medical Practice has not yet replied.
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Review titled Routine appointment
Rated 3 stars out of 5
by james pardon - Posted on 16 May 2024
I called into the surgery in person to make an appointment for a blood test, the receptionist was very pleasant and said I could come the following morning at 9.30 am and she would send me a message to confirm and remind me. I never received the message, and when I came the next morning there was no reservation in my name. Fortunately the receptionist that morning, a different one from the day before, managed to get me in straight away.
Visited May 2024
Review titled The Grange Medical Practice
Replied on 23 May 2024
Dear James I'm pleased to hear the receptionist was pleasant, but I'm sorry you weren't correctly booked an appointment. I'm grateful the receptionist you spoke to when you returned to the surgery was able to rectify the problem and get you seen. I have asked a member of the team to call you to take some additional information so I can investigate and provide feedback to the member(s) of staff invovled. I hope this will improve their ability and customer service. Kind regards DS
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Review titled Review of doctors
Rated 2 stars out of 5
by Anonymous - Posted on 05 June 2024
I have recently had a baby and myself and the baby have had to have lots of different appointments for various issues. When I have been about one issue I have then been told I have to book another appointment for all the other issues. Instead of the doctor sorting out all the issues at once when i am there. Also I was told my baby needed an appointment about his liver count at one of my appointments and they wouldn’t tell me what it was for. I had to wait 2 days to find out and was really worried. When I had the appointment the doctor said he didn’t know why I was there as he had been sent results from the hospital about his jaundice levels and they had gone down. I feel like I have received a poor service recently for everything when I have visited this doctor surgery. My family also agrees with this as they have seen what I have had to go through.
Visited May 2024
The Grange Medical Practice has not yet replied.
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Review titled Very Good
Rated 5 stars out of 5
by Trevor Wood - Posted on 03 May 2024
In this instance I received a txt message saying I'm eligible for a Covid booster but upon clicking the link to book it I was only able to book a Flu jab, no mention of Covid, so I did so instead. I'll be there tomorrow morning for a flu jab. Don't know about Covid.
Visited May 2024
Review titled The Grange Medical Practice
Replied on 23 May 2024
Dear Trevor Thank you for taking the time to leave this outstanding 5-star review of the Practice. I happened to see you at the Covid clinic and direct you to our Nurse for the vaccine. Kind regards DS
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Review titled Fantastic Service
Rated 5 stars out of 5
by Sharon Horsfield - Posted on 14 May 2024
Spoke with Nurse Practitioner who immediately made me feel appreciated and listened with empathy saw my problem from my point of view and immediately sorted would definitely recommend this process
Visited May 2024
Review titled The Grange Medical Practice
Replied on 23 May 2024
Dear Sharon Thank you for taking the time to leave such a positive 5-star review. I'm really pleased you felt listened to and cared for with empathy by our Advanced Nurse Practitioner. We are meeting lots of new patients who are being referred by friends and family, and this gives us confidence we're delivering a helpful and efficient service. Kind regards DS
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Review titled Great GP Practice
Rated 5 stars out of 5
by Michelle - Posted on 23 May 2024
I visited the GP practice on 20/5/24 and found the reception staff were amazing. I needed to make sure that my health concerns were being dealt with and they were very kind and understanding. Later that week I called regarding a consultant letter I was expecting. I felt the member of the telephony team really did her best to help and understood my situation. Thank you so much I appreciate all your help at this challenging time.
Visited May 2024
The Grange Medical Practice has not yet replied.