The Ivers Practice
Iver Doctors Surgery, 2 Grange Way, Iver, Buckinghamshire, SL0 9NUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service from Nurse
Rated 5 stars out of 5
by Hughes Mark - Posted on 03 February 2024
Blood sample taken successfully Nurse very friendly and efficient. Minimal wIting time in surgery Appointment was given within 1 week of request
Visited January 2024
Review titled The Ivers Practice
Replied on 08 February 2024
Dear Hughes Mark, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Very good and thorough examination
Rated 5 stars out of 5
by Anonymous - Posted on 05 January 2024
I was able to describe my symptoms in full and I had a thorough examination. The doctor suggested further tests and explained to me what would happen, by whom and how the doctor would follow up with the results.
Visited January 2024
Review titled The Ivers Practice
Replied on 09 January 2024
Dear Patient, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Iver
Rated 5 stars out of 5
by Corinna Digiuseppe - Posted on 29 December 2023
Nurses are very friendly & understanding & makes you feel comfortable & at ease the Nurse I see was so Luvly to me ❤️
Visited December 2023
Review titled The Ivers Practice
Replied on 02 January 2024
Dear Corinna Digiuseppe, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Painless blood test
Rated 5 stars out of 5
by Pamela Ayres - Posted on 12 December 2023
I attended for routine blood tests yesterday afternoon. I was seen by a lovely healthcare assistant who put me at ease with her caring manner and took my blood efficiently and painlessly. I am grateful for the service I received.
Visited December 2023
Review titled The Ivers Practice
Replied on 13 December 2023
Dear Pamela Ayres, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2023
Great practice with great stuff working there. Friendly but professional people doing great work. I have received great service and and support every time I have been there.
Visited December 2023
Review titled The Ivers Practice
Replied on 18 December 2023
Dear Patient, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Good news delivered with a smiling face
Rated 4 stars out of 5
by Graham Cox - Posted on 29 December 2023
Attendance for results of crucial blood test. Practice nurse delivered these with a real smile so I knew it was good news before she said a word
Visited December 2023
Review titled The Ivers Practice
Replied on 02 January 2024
Dear Graham Cox, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Iver had a blood test
Rated 4 stars out of 5
by Anonymous - Posted on 30 December 2023
very easy to book, fast in & didn’t feel a thing. lovely receptionist & nurse. would recommend to anyone.
Visited December 2023
Review titled The Ivers Practice
Replied on 02 January 2024
Dear Patient, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Brilliant Practice
Rated 5 stars out of 5
by Teresa Mynett - Posted on 08 December 2023
Unfortunately have had to visit both Iver & Iver Heath a few times recently. Reception ladies have been great, doing their utmost to find appointments or arrange phone calls. The nurse I saw yesterday took her time to explain my diagnosis, new medication and how to ensure I remain well, I had also spoken with a GP earlier in the week. The GP Registrars in training take their time, ask relevant questions and assured me that at the end of the day they discuss their patients with one of the GP partners to ensure that they have taken the right action and call the patient if any 'tweaks' are needed. As always our GPs are on the ball, diagnosis, treatment, referral etc., reassuring the patients. I particularly want to mention a very young lady GP who I saw about a month or more ago at Iver Heath, she was just so kind & lovely, knew her 'stuff', went out of her way to reassure me, I felt as though I had had the best appointment possible. In the 37 years my family have been with Iver Medical Centre we have seen Doctors come & go, some we mention to today's Dr's with fond memories, we tend to forget that as we age so do the doctors. I have only had cause to complain once in those years, fairly recently, an issue caused by professionals not knowing me and why a course of action had been taken, easily sorted. My only criticism would be that maybe newer reception staff have more training around Mental Health, I am supporting a friend & neighbour whose son is very fragile mentally & has difficulty with his medication, still trying to find the right medication etc. He ran out of medication recently and rang the surgery, whoever he spoke to did not appear to realise the importance of him having his medication and that he cannot just go without. He has often been just a short distance from suicidal thoughts. I don't know the answer to this, maybe a designated person to call him back, maybe one of the Pharmacists. I know you flag vulnerable patients, maybe something similar for people with fragile mental health I am not writing this from the position of lack of knowledge, I am a retired nurse with almost 50 years in the NHS some of that with people with Complex mental health needs. Thank you Iver Medical Centre for all that you do for the people in the Ivers.
Visited December 2023
Review titled The Ivers Practice
Replied on 11 December 2023
Dear Teresa Mynett, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Great practice very polite, friendly and extremely efficient
Rated 5 stars out of 5
by Anonymous - Posted on 31 December 2023
Great practice always very helpful and very efficient and dedicated at doing their job properly. I even got a call later on in the day after my visit in the morning informing me that I needed to answer a few more questions on my condition after a discussion had taken place with a colleague. I was then informed by the Doctor to attend Accident and Emergency to get further checked. A dedicated and professional practice.
Visited December 2023
Review titled The Ivers Practice
Replied on 02 January 2024
Dear Patient, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Amazing service
Rated 5 stars out of 5
by Henry Armstrong - Posted on 02 December 2023
I needed an emergency appointment on the day which was very easily made for me by the receptionist. The doctor I saw was very thorough and caring, I was able to be seen and prescription given as needed. Great service.
Visited December 2023
Review titled The Ivers Practice
Replied on 04 December 2023
Dear Henry Armstrong, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice